#1 Independent Seller of WooCommerce Plugins
Shop by category
E-COMMERCE UX VIDEOTRAINING

E-COMMERCE UX VIDEOTRAINING

Discover our training experience and improve your e-commerce to loyalize your customers and increase your sales. view our courses

E-COMMERCE UX AUDIT

E-COMMERCE UX AUDITComing soon

We audit your e-commerce and help you to optimize it for higher conversions.

Cart

YITH WooCommerce Order Tracking

4.5147058823529 out of 5 based on 68 customer ratings
68 customer reviews
What the plugin does An easy way for your customers to track orders placed on your e-commerce.
How you can benefit from it:
  • You will improve the quality of your customer service by offering transparency and professionalism;
  • You will reduce the workload of your customer service by offering an automatic tracking of orders so as to decrease the number of phone calls or emails related to the orders status;
  • You will loyalize your customers by offering them a complete overview of their orders, shipping times, estimated delivery, etc.
This plugin is used by
14,204
customers
, with a rating of 4.5/5 and a 98% customer satisfaction in support!
loading

A subscription license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key.

  • 6 or 30 sites license for all items
  • Instant access to all plugins (including future ones!)
  • Many new and improved plugins released each year
  • Unlimited downloads for each product
  • Regular updates thanks to our team of UX designers and developers
  • Fast support thanks to a dedicated help desk
  • Translated in 4 languages with more added
  • Cancel easily anytime
  • Join the community and suggest new features or plugins
  • Bonus: E-commerce Expert Videotraining

    1 new course each year to improve an e-commerce, increasing sales and loyalizing the customers.

    View Club details >

Buyer Protection If you are not satisfied with our products, you will receive a 100% refund for any reason. Read more about the refund policy >

Main overview

ALLOW ORDER TRACKING FOR A BETTER CUSTOMER SERVICE

The online purchase process starts when users add the product to the chart, and it can be considered completed when the product reaches its destination: our e-commerce gains credibility loyalizing the customer with the delivery of the product. Users want a rapid, safe and reliable delivery: this is why it is vital to allow your clients to track the order and follow the delivery steps.

Users have bought their products and started the payment. The order is completed. And now? If you think you can finally relax, satisfied by the last transaction, you are wrong.
Even if you have given the package to the carrier, and designate an external company for the delivery, you still have the responsibility for the shipped product: you will be the person that the customer will contact in case of delay, and yours the e-commerce that will lose credibility, getting negative reviews in the event of a missing delivery.

The best customer service you can offer must go with customers, from the purchase to the moment when, finally, they will get what they have purchased in your online shop. Giving users the freedom to observe the whole delivery process of the product with a single click with the order tracking will simplify the entire sale process, and it will help you manage your customers’ requests.

This is the simplest way to get rid of those phone calls and all the emails regarding delivery time and modality, and all the complaints about possible mistakes of the shipping company you have offered.

  • Requires: WordPress 4.6 or higher and WooCommerce 3.2.x or higher
  • Compatible up to: WordPress 5.4 and WooCommerce 4.2
  •  
  • Minimum PHP version: 5.6
  • Version: 1.6.4
  • Released: 2020-05-18
  • Supported multilanguage plugins: WPML, Loco Translate
  • Translation ready: YES
  • Languages 100% guaranteed by YITH: Dutch (96%), Italian (95%), Spanish (96%)
  • Languages provided by users: German(95%), French(75%)
  • Support to: All YITH themes. All YITH plugins.
  • Supported third party themes: Avada, Divi, Flatsome, Neighborhood, Storefront, X
  • Supported page builders: Elementor

WITH YITH ORDER TRACKING ADMINs CAN:


CHOOSE YOUR CARRIERS

Select the carriers committed for the delivery service from a list of 90 companies: a list that is always increasing in number!

If your favourite carrier is not in the list, open a ticket in our support platform and we will add it
1

SET A DEFAULT CARRIER

If you want to commit the delivery service to a default carrier for the majority of the received orders

2


FOLLOW THE DELIVERY STEP OF THE ORDER EASILY AND SWIFTLY

A click of the mouse and you are directed to the page with your tracking code in carrier's site

Import tracking data generated before

Rely on YITH WooCommerce Order Tracking even if you have been using similar tracking plugins: thanks to the CSV import functionality, nothing will be lost in the switch

CSV Importer



Complete the order automatically

If tracking data have been inserted

Complete order

Insert tracking data into the delivery note

By using the plugin in combination with the premium version of YITH WooCommerce PDF Invoice and Shipping List

Include order tracking informations in packing slip



track the order directly from the user panel

Rather than manually tracking the shipping, taking note of the code and writing it in the dedicated screen, the client will be able to follow the state of the delivery with a single click

4

track the order with a simple click from the confirmation email

Your customer will receive an email once the order is completed with a direct link for the tracking. quick and easy

5



Take advantage of the wpml compatibility

You are free to easily translate the plugin with the powerful WPML tool

Wpml Compatible

Carriers

  • 17track
  • A-1 International
  • ABX Express
  • ACS
  • Afghan POST
  • AFL Logistics Limited
  • Aliexpress Standard Shipping
  • Allied Express
  • Alpha Fast
  • Andreani
  • AN POST IRELAND
  • APC Overnight
  • Aramex
  • ASM
  • Australia POST Domestic
  • Austrian Post
  • AyMakan
  • Best Express Thailand
  • Beez
  • BRT Courier Express
  • BlazeFlash
  • Blue Dart
  • BlueEX
  • Bpost
  • Bring Denmark
  • Bring Sverige
  • CEVA
  • Cainiao
  • Canada POST
  • Castle Parcels
  • Cdek
  • Česká Pošta
  • Chilexpress
  • China POST
  • Chronopost
  • Chronos Couriers
  • Chunghwa Post
  • City link
  • City Link Malaysia
  • Colis privè
  • Collect+
  • Coordinadora
  • Correo Argentino
  • Correo Uruguayo
  • Correos
  • Correos de Costa Rica
  • Courier IT
  • CTT Expresso
  • Cyprus POST
  • Deutsche Post
  • DAO365
  • DHL
  • DHL eCommerce
  • DHL España
  • DHL Germany
  • DHL Global Mail
  • DHL Global Italy
  • DHL Parcel UK
  • DHL Portugal
  • DHL Sweden
  • DPD
  • DPD Austria
  • DPD UK
  • DPEX
  • DPX Logistics
  • DTDC
  • Dawnwing.co.za
  • Delhivery
  • Deprisa
  • Despatch bay
  • Deutsche Post ENG
  • Direct Link
  • Domestic Distribution
  • Dotzot
  • DOVE VN
  • DPD Ireland
  • DX Delivery
  • Dynamex
  • eFast
  • E-Go
  • EMS China Courier
  • El correo
  • Elta courier
  • EMS Post
  • Ensenda
  • Envialia
  • EPG - Emirates Post Group
  • Epost
  • Estafeta
  • Express
  • Eurodis
  • Ezship
  • FEDEX
  • Fastway
  • Fastway Ireland
  • Fastrack.ph
  • Fastway Couriers
  • Fastway.co.za
  • Fast + Furious
  • Fastlo
  • First Flight
  • First Freight Couriers
  • Flash Express Thailand
  • FlyKing
  • GATI
  • GD Express
  • Geniki Taxydromiki
  • Giaohangtietkiem
  • Globegistics
  • GLOVO
  • GLS
  • GLS Denmark
  • GLS Slovenia
  • GLS Spain
  • Gojavas
  • Grupo Carssa
  • HCT Logistic
  • Hermes
  • Hermes Germany
  • HongKong POST
  • Hunter Express
  • ICC Worldwide
  • ICS Courier
  • India POST
  • InterLink Express
  • Interparcel
  • Ipostparcels
  • ITALGLO Delivery
  • J&T Express and Sicepat
  • JNE
  • Japan POST
  • Japan Post(ゆうパック)
  • Japan Post(ゆうパック) ENG
  • Kangaroo
  • KDZ Express
  • KEAVO
  • KG Logis
  • Kuronekoyamato (ヤマト宅急便)
  • LALAMOVE
  • Lalamove Philippines
  • La Poste
  • LaserShip
  • Leopards Couriers
  • Lietuvos pastas
  • Local Canadian carriers
  • Lotte Logistics
  • Mail Boxes Italy
  • Mail Boxes Spain
  • Maple
  • Matkahuolto Lähellä
  • MBE Italy
  • MRW Espana
  • Magyar posta
  • MH-International
  • Mondial Relay
  • MotoPartner
  • MyHermes UK
  • MYSHIP 7-11
  • Nacex
  • Nacex ES
  • NAPAREX
  • New Zealand Couriers
  • New Zealand Post
  • Nova Poshta
  • OCA
  • OCS Worlwide
  • Old Dominion Freight Line
  • OLVA
  • OM International Courier & Cargo
  • OnTrac
  • Orbit Worldwide express
  • Overnite Dubai
  • Packsend
  • Pakki IT
  • Pelican
  • PB Track
  • PERU POST
  • POS Indonesia
  • POS Malaysia
  • Pošta Slovenije
  • Poste Maroc
  • Poste.it
  • POST NL
  • POST NL post version
  • POST Office UK
  • Packlink
  • Pakistan POST
  • Parcel Force
  • Parcel link
  • Parcel2Go
  • Pickup
  • Po?ta Româna
  • Pos Laju National Courier
  • Post Danmark
  • Post Haste
  • Post Luxembourg
  • Post Switzerland
  • Posten Norway
  • Posten Sweden
  • Postnet.co.za
  • Purolator
  • Qxpress Asia
  • Quantium Solutions Pos
  • Redpack Mexico
  • Royal Mail
  • Royal Shipments
  • RUNNINGBOX Peru
  • Russian
  • SA Post office
  • SafeXpress
  • SAGAWA EXPRESS
  • Sandd
  • Schenker Sverige
  • SDA Italy
  • Sendle
  • Servientrega
  • Seur
  • SF Express
  • Shree Maruti
  • Silver Sprint
  • Singapore POST
  • SkyNET
  • SLS EXPRESS
  • SM Couriers
  • SMSA Express
  • South African Post Office
  • Specialized Freight Services (South Africa)
  • spediamo.it
  • Speedex
  • Spee-Dee
  • Starpack
  • StarTrack
  • Supaswift by Fedex carrier
  • Supership
  • Supersonica IT
  • T-cat
  • Taiwan Pelican Express Co. (宅配通)
  • TCC
  • TCS Couriers
  • Thailand Post
  • The Courier Guy
  • The Professional Courier - India
  • TIKI
  • Toll Priority
  • Tourline
  • TNT
  • TNT Italy
  • Track & Trace by CourierPost
  • TradEx
  • TransMission.NL
  • Transportify Philippines
  • Tres Guerras
  • UK Mail
  • UPS
  • UrbanFox
  • Urbano Argentina
  • Urgent Air Courier Express
  • USPS
  • Wahana
  • WEDOEXPRESS
  • XPO Logistics
  • YODEL DIRECT
  • Yamato transport
  • Yurtici Kargo
  • Zaslat
  • Zeleris

Free Vs Premium

FREE VERSION FEATURES

  • Set default carrier for your shipping
  • Show and customise the information text displayed in WordPress “My orders” page concerning shipping data
  • Customise position of information text in “My orders” page
  • Update shipping data from backend side of the single order page
  • See at a glance the status of the orders (shipped or not) from “My orders” page and show shipping details

PREMIUM VERSION FEATURES

  • All features of the free version
  • Send tracking data via email to customers as soon as an order is completed
  • Shipping tracking available for a comprehensive and always updated list of carriers
  • Show a button in WordPress “My orders” page that takes customers automatically to carrier’s page containing details of the shipping
  • CSV import of order tracking data associated by means of third-party plugins
  • Possibility to complete the order automatically in case of tracking data insertion
  • Search form shortcode to check tracking info of an order New
  • Enable extra column in orders list with order tracking info New
  • Insert the tracking data into the delivery note generated with the premium version of YITH WooCommerce PDF Invoice and Shipping List
  • Integration with the premium version of YITH Custom Order Status to show order tracking data in Custom Order Status emails New
  • Integration with YITH Frontend Manager for WooCommerce New
  • Plugin shortcode in Elementor panel New

Plugin integrations

With "Integration" between two or more of our plugins, we mean that the features provided by these products combine, offering further value and options than when they are individually used. All the plugins listed in this section are not included in YITH WooCommerce Order Tracking. In order to take advantage of a specific integration, you need to purchase and activate the premium version of the related plugin.
Plugin name Description
YITH Frontend Manager for WooCommerce YITH Frontend Manager for WooCommerce adds a frontend dashboard to your site through which the administrator and shop managers can manage orders, products, and coupons as they would do from WordPress dashboard. If combined with YITH WooCommerce Order Tracking, you will be able to manage the order tracking data from the Orders section on the frontend.
YITH WooCommerce Custom Order Status Using YITH WooCommerce Custom Order Status, you can create custom statuses you can then assign to orders in your shop. You may also edit the default WooCommerce ones. By integrating these two plugins, you can use placeholders to show order tracking information in YITH Custom Order Status emails.
YITH WooCommerce Multi Vendor YITH WooCommerce Multi Vendor allows you to turn your store into a multistore where vendors manage their own product and earn a commission on every sale. The integration with YITH WooCommerce Order Tracking allows every vendor to enter the shipping data for each one of their orders.
YITH WooCommerce PDF Invoice and Shipping List YITH WooCommerce PDF Invoice and Shipping List allows you to automatically generate the invoice in PDF format for each registered order in your shop. The features of this plugin integrate with those of YITH WooCommerce PDF Invoice, which will allow you to enter tracking data that can be managed using YITH WooCommerce Order Tracking for shipping documents generated using YITH WooCommerce PDF Invoice and shipping list.
YITH WooCommerce SMS Notifications YITH WooCommerce Sms Notifications allows you to automatically send notification texts towards admin and/or users, to communicate the changed status of an order. The integration with YITH WooCommerce Order Tracking allows you to enter the shipping details in the SMS text you are sending. This data can also be dynamically processed using the dedicated placeholders.

Screenshots

Reviews (68)

Customer reviews

Rated 4.5147058823529 out of 5 stars
68 reviews

Are you a customer? Submit your review

submit review

68 reviews for YITH WooCommerce Order Tracking

  1. 5 out of 5

    John Wood - verified owner

    great plugin!wow i'm amazed by the carrier collection! great stuff

  2. 5 out of 5

    Roy Bakker - verified owner

    Nice plugin!Very big list of carriers, mine was included already. After explanation of chat operator, I perfectly understand the function of this plugin and I like it. For now it fits my needs very well.

  3. 4 out of 5

    Shenn Liu - verified owner

    Support is good as promissed and efficientOur experience has been good and the assistance the developers provide has been always first rate class

  4. 4 out of 5

    Rob van Elburg - verified owner

    Ik zag dat Post NL al was toegevoegd, top! Kon meteen aan de slag, voor nu een goede oplossing voor mijn site.

  5. 5 out of 5

    Sarah Pinto Ribeiro - verified owner

    Happy customerVery happy to see this plugin works with every carrier I use and to see that it also supports a frontend panel with frontend plugin. Thank you very much

FAQ

Here you can find some frequently asked questions about this plugin. If you can't find a reply to your doubts, ask a question: we will reply in a very short time
Topics:
  • All
  • Shortcode
  • Import
  • Email
  • Customization
  • General

Is it possible to let customers track their orders by inserting the order ID?

Yes, the plugin allows showing a form through a shortcode where customers can add the order ID to track their order.

Is there a way to import tracking data generated by another plugin?

Yes, you can import tracking data through a CSV file by paying attention to the carrier’s code that must match one of the carrier’s codes supported by our plugin.

Is the tracking code sent to customers by email?

Yes, after inserting the tracking code in the order, the data will be included in every sent email combined to that order. By clicking on Track your order, customers will be redirected to the carrier’s site, specifically to the section where they can track the current shipping status.

Can I customize the message I want to send to customers?

You can set your own text for your WooCommerce orders using the specific option available in the plugin. You can also use some optional placeholders to specify the carrier’s name, tracking code and shipping date.

I use a carrier for shipping in my country and a carrier for international shipping. Is it possible to set two different carriers?

Yes, you can select the carriers that will be in charge of your orders shipping from the tab Carriers available in the plugin panel.

If my online store uses a carrier not supported yet, how can I add it?

To add a new carrier, you need to submit a support ticket specifying the carrier’s site URL and valid tracking code so our developers can add it to the plugin.

Can't find the answer?

Send us your question and we will reply very quick!

Send your question

Technical Info

  • Requires: WordPress 4.6 or higher and WooCommerce 3.2.x or higher
  • Compatible up to: WordPress 5.4 and WooCommerce 4.2
  •  
  • Minimum PHP version: 5.6
  • Version: 1.6.4
  • Released: 2020-05-18
  • Supported multilanguage plugins: WPML, Loco Translate
  • Translation ready: YES
  • Languages 100% guaranteed by YITH: Dutch (96%), Italian (95%), Spanish (96%)
  • Languages provided by users: German(95%), French(75%)
  • Support to: All YITH themes. All YITH plugins.
  • Supported third party themes: Avada, Divi, Flatsome, Neighborhood, Storefront, X
  • Supported page builders: Elementor
loading

A subscription license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key.

  • 6 or 30 sites license for all items
  • Instant access to all plugins (including future ones!)
  • Many new and improved plugins released each year
  • Unlimited downloads for each product
  • Regular updates thanks to our team of UX designers and developers
  • Fast support thanks to a dedicated help desk
  • Translated in 4 languages with more added
  • Cancel easily anytime
  • Join the community and suggest new features or plugins
  • Bonus: E-commerce Expert Videotraining

    1 new course each year to improve an e-commerce, increasing sales and loyalizing the customers.

    View Club details >

98% CUSTOMER SATISFACTION

We don't offer one-time support, we care for you day-by-day.

Meet the team