Loyalize customers with a
points-based loyalty program
and instant rewards.
If you are not satisfied with our products, you will receive a 100% refund for any reason.
What the plugin does
Loyalize your customers with an effective points-based loyalty program and instant rewards.
How you can benefit from it:
Customer retention: through points, you can increase the percentage of client retention, loyalize them and encourage repeat purchases to earn points to be redeemed.
Build relationships: collections of points psychologically reward customers and nourish the long-term relationship between the customer and the store.
Increase conversions: point systems push customers to spend more to collect points and reach a goal (47% of buyers completes the collection of points to get a discount coupon or a free product).
Make your customers happier: receiving points, rewards, and discounts make customers happier, an important factor for business growth.
Use Gamification to boost your sales by setting targets the customer can achieve to get to the next level or earn badges.
Enable a referral system by assigning points to users that share a referral link. They will be able to get points for each new customer registered through their referral link and also for each purchase made through this referral link.
Loyalize your customers with points-based loyalty programs and instant rewards
The collection of points is a very powerful tool to involve and loyalize customers and allow them to save money or receive a reward after reaching specific point thresholds.
In the landscape of marketing strategies, collector schemes are a milestone in loyalty activities. Thanks to YITH WooCommerce Points and Rewards, you will be able to encourage users to register to your shop in order to earn points, as well as assign points on every purchase they make, on specific spent thresholds, on their birthday, on every review published on your products, etc. You can also build a powerful referral system and use gamifications to boost your sales through setting targets to get customers to achieve new, levels, public rankings and graphic badges.
Points redeem automatically through a discount coupon applied to the user’s cart. Easy to set up and manage, our plugin is the definitive solution to build a powerful loyalty program for your customers in just a few minutes.
Set a global value and use rules to assign a different amount of points to specific products or categories
Create a global rule to define the number of points to be assigned based on the product value and, if needed, assign a different number to specific products or categories (e.g. you can assign a higher number of points on the purchase of product X only and no points at all to products belonging to category Y).
Use rules to assign a different amount of points to specific users, user roles, members or users that achieve a specific “level”
All users can get 1 point for each 10$ spent in your shop, that’s okay. But maybe you need more. Maybe you want to reward members (if you use our Membership plugin) or specific users by assigning them 2 points for each 10$ spent. Or, also, you want to use gamification principles and reward the users that collected 1000 points and achieved the “gold” level and assign them 5 points for each 10$ spent. You can create unlimited rules to loyalize and reward your best customers.
Enable point earning for all the users or only for those registered with a specific role
Choose whether to enable point earning for all the users purchasing on your shop or to make it available only to users with a specific role.
Assign extra points based on the achievement of some goals or on certain conditions such as the users
Reward your users by assigning extra points when reaching a goal (e.g. extra points after placing 100 orders, after spending a total amount of €1000, when earning 500 points, when achieving a specific level or the #1 position of the ranking, etc.) or on specific conditions (e.g. 10 points on their birthday, 5 points for every review posted, 30 points for each new user registered through a referral link, etc.).
Use gamification by creating levels and badges to rank and reward your customers
We have improved our plugin by adding levels and badges that will help categorize customers based on the number of points collected. In this way, you can create custom awards and rules to reward (either with extra points or with higher point conversion rates) those customers that reach specific levels. For every level you can set a custom label, color and badge that will be displayed in My Account and in the customers rank.
Create a page to show a ranking of the best customers that collected most points
People have a competitive instinct: take advantage of this and create a public ranking of those customers who have collected more points and reward the top user with extra points.
Customize the My Account page with custom banners to push users to collect more points
Create unlimited banners and choose from three available categories: either “Simple” (textual), “Get points” to push your customers to make a specific action and get more points (like reviewing a product, completing the profile, sharing a referral link, etc.), or “Target” (like the total spend, specific level achievements, etc.)
Customize the banners with colors, images and progress bars to make them look awesome.
Customize the messages shown on the product, loop and cart pages
Insert a custom text, upload an icon or an image, change the text and background colors to enhance the message shown to users related to points they'll earn with the purchase of the product.
Choose whether to offer a fixed or a percentage discount when redeeming points
Points earned by users can be redeemed as a discount that will apply to their cart. Choose whether to apply the discount as a fixed amount (e.g. €50) or as a percentage (20% on the cart value).
Set different conversion rates for specific users, user roles, members or users that achieve a specific “level”
You can set a general redeem rule that generates a $25 coupon code for customers who reach 100 points. But, also in this case, you need a custom solution to provide a $50 coupon code to premium members only. With the new redeem rules you can reward specific user roles, members or user levels by setting a higher (or lower) conversion rate for them only.
Offer free shipping to users who place an order and redeem points earned
Choose whether to offer free shipping to users who place an order and use collected points to get a discount. Free shipping can be a good incentive to loyalize customers and encourage them to purchase!
Set conditions to redeem points based on the minimum cart value or set a maximum discount they can get
Based on your needs, you can set conditions to let users redeem points: for example, you can set a minimum cart amount, a maximum discount on the single product, or on the cart when purchasing with a coupon.
Let users choose how many points they want to redeem and the discount to apply on the cart page
Improve the user experience by offering clear and immediate feedback about the value of points redeemed in the cart. Let users choose and insert the number of points to redeem and know the related discount in real-time.
A dashboard to easily track and manually edit the users’ points
Track users and the points earned and edit their profile manually by adding, removing, resetting points, or banning users in case of anomalies.
Manage points linked to canceled or refunded orders
You can choose to remove earned points if the order is canceled or refunded and to reassign points redeemed with an order that was refunded.
Quick import or export points from or to a CSV file
You can now import your customer’s points from another solution without fearing they will loose their rewards using the CSV import feature. The same functionality would be useful if you want to export the points to a spreadsheet and re-import them after updating the totals.
Offer users a reserved area where they can monitor collected points and their progress
Users can easily keep track of the points earned, orders placed and actions related to their points from their personal profile.
Send notifications to users to encourage them to place an order before points expire
Push your customers to go back to your shop to purchase again without losing points they have collected so far: a powerful and easy strategy to have returning customers and boost your sales.
Points assignment options
Manually or automatically assign points to users
Assign points to all users or only specific user roles
Assign points only to members (our Membership plugin is required) New
Ban users and they will not be able to collect points
Assign points to guest users if the billing email is registered
Assign points to newly registered users if the billing email is registered
Manually assign or remove points to all or specific users
Bulk actions to assign or remove points under specific conditions
Set a global points amount based on product value (ex: 10$ = 1 point)
Create advanced rules to set a different amount of points for specific products or categories
Create advanced rules to set a different amount of points to specific user roles, members, or customers that achieved a specific “point level” NewHot
Choose in which order status the points will be assigned
Exclude specific products or categories from points collection
Exclude on sale products from points collection
Remove points of canceled or refunded orders
Do not assign points on orders in which the users are redeeming points
Set an expiration for points collected
Extra points when the user registers in your shop
Extra points for daily login New
Extra points when users complete their profile
Extra points for referral registration and purchase: push your customers to share your shop link! NewHot
Extra points to the customer with the most points (#1 in the ranking) NewHot
Extra points to customers that achieve specific points levels New
Extra points to customers that achieve a specific points total
Extra points to celebrate your users’ birthdays
Extra points to customers that leave a review for the products they purchased
Extra points based on the number of orders placed
Extra points based on the cart total
Extra points based on the total amount spent in your shop
Allow users to automatically redeem their points or make the points redemption a manual process
Allow only specific user roles or members to automatically redeem their points
Choose the reward conversion method: fixed or % price discount
Set a global reward conversion rate (ex: 100 points = 25$)
Create advanced rules to set different conversion rates for specific user roles, members or customers that achieved specific points levels NewHot
Enable the automatic redeeming of points in Cart/Checkout pages
Offer free shipping to customers that redeem their points
Apply redeeming restrictions (minimum cart amount to redeem points, maximum discount per order, etc.)
Levels & Badges
Create unlimited levels based on total points collected New
Identify each level with a custom color and a graphic badge New
Show the level achieved in the customer’s My Account page New
Assign extra points to customers that achieve specific levels New
Set different redeeming rules to customers that achieve specific levels New
Create unlimited “Target” banners to show in My Account page and customers check their progress (points collected, levels, etc.) NewHot
Create unlimited “Get points” banners to push users to specific actions to collect points (refer a friend, leave a review, daily login, etc.) NewHot
Customize banner design with colors, text and images New
Best customers ranking
Shortcode to show the customers ranking on any page of your shop NewHot
Two different styles: boxed and classic New
Assign extra points to reward the #1 customer (every week or every month) NewHot
Customers can check their points history on My Account page
A wide range of email notifications when points are updated or about to expire
Customers can check their status and achievements in My Account with designed progress bars New
Customers can convert their points into a coupon code to use or share it NewHot
Import/Export points through CSV files
Customization of all labels
Customization of points notices in the product detail page and loop (colors, icon, text, etc.)
Enable custom messages in cart & checkout to notify customers about thresholds and points collected with the current order
Integration with YITH Membership to assign points or create specific rules for members New
Integration with WooCommerce Multilingual
Integration with WooCommerce Currency Switcher
All the products in our YITH catalog are developed on the same shared framework. This grants full compatibility among all our plugins and allows combining them together to get even more powerful results and more complete solutions.
We do our best to also include compatibility with the most popular WordPress and WooCommerce plugins available on the market.
You can use this plugin with*:
YITH Multi Currency Switcher for WooCommerce
YITH Multi Currency Switcher allows you to enable a multi-currency system in your shop and allow users to see and pay for products in their own local currency.
The integration with YITH Points and Rewards allows you to set up custom points rules for each currency enabled in your store, so the value of points is always consistent with your market.
YITH WooCommerce Advanced Reviews
YITH WooCommerce Advanced Reviews allows you to improve the basic WooCommerce review system by giving users the possibility to reply, upvote and downvote other customers' reviews, include rich snippets and much more. The integration with YITH Points and Rewards will make sure that every review posted through this plugin will be regularly counted so that you can get extra points according to the conditions set up in the Extra Points tab.
YITH WooCommerce Affiliates
YITH WooCommerce Affiliates allows you to build an affiliation system right in your shop in few steps. You can set a commission rate, either unique or different, for each affiliate. The payment can be done either manually or automatically via PayPal. The integration with YITH Points and Rewards allows generating points for your affiliates every time they generate sales through their affiliate link. You can award a fixed number of points for each order, generate points based on the order subtotal, or generate points as a percent value of the customer's points.
YITH WooCommerce Email Templates
YITH WooCommerce Email Templates is an extension that allows you to perform advanced customization on standard WooCommerce Emails that are sent to your customers. You can use a different template for each email, choosing from a pool of 4 offered by the plugin. The integration allows an advanced customization of all the email layouts sent by YITH WooCommerce Points and Rewards.
YITH WooCommerce Membership
YITH Membership allows you to restrict access to specific sections of your e-commerce so only member users will be able to see them.
Thanks to the integration with YITH Points and Rewards, you can create specific rules and make sure that member users can earn a different number of points (for example, "Gold" members can earn double points).
YITH WooCommerce Subscription
YITH WooCommerce Subscription is a plugin designed to enable recurring payments for the services offered in your shop. Sell products on a subscription basis and charge them every month or week or whatever billing cycle you prefer. The integration with YITH Points and Rewards will let you choose whether sign-up fees and renewal orders have to generate points or not.
* All the plugins listed in this section are not included in YITH WooCommerce Points and Rewards. In order to take advantage of a specific integration, you need to purchase and activate the premium version of the related plugin.
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Here you can find some frequently asked questions about this plugin. If you can't find a reply to your doubts, ask a question: we will reply in a very short time
Can I convert my points into coupons and let other users redeem them?
Yes, since version 3.0 you can convert your points into coupon codes and share the codes with other users. They can then redeem the coupons as a discount on their own orders.
Does it support decimals?
The plugin doesn’t support decimals for points, so is not possible to assign decimal points (i.e. 3.5 points). Yet, it supports decimals for amounts, for example it is possible to give a $35.50 discount if you use 100 points.
How does the plugin work with taxes?
There is a specific option that allows you to calculate the points on the price with or without taxes. You can find this option in the Points options tab.
A similar option is available also for when you redeem your points, so you can choose whether the points-generated discount has to be applied on the product price with or without taxes. You can find the option in the Redeem options tab.
Can I show customers' points in other parts of the site using a shortcode?
Yes, since version 3.0 you can see a customer ranking showing the customers who earned the most points. The list can show the total points ever or filter by the last 30 days, this week or today.
Is there a way to assign points to users registering on my site?
Yes, you can enable the option Extra points for user registration from Points options > Extra points.
Is this plugin compatible with multi-currency tools?
Yes, it is compatible with Aelia Multicurrency, WooCommerce Currency Switcher and WPML Currency Switcher.
Can customers use points only when their cart value is, for example, a minimum of 10$?
Yes, the plugin has an option to allow redeeming points only for a specified minimum cart amount.
At times I’d like to offer coupons as a percentage discount, but don’t want those coupons to be redeemed in conjunction with points that a customer has already accrued. Is this possible?
Yes, the plugin has an option that lets you choose if you want to allow the use of both points and WooCommerce coupons, only points, or only WooCommerce coupons.
Is there any email to inform users about their points expiration?
The plugin allows sending an automatic email to inform users their points are about to expire. You can specify the number of days before the expiration to send the email.
Is it possible to exclude a category that points can't be spent on?
Yes, you can create custom rules from the Redeem rules tab and make sure that the maximum discount allowed on products of a specific category is 0.
Is it possible for only certain users to earn points?
This is possible by enabling the option Assign points to > Only specified user roles and selecting the user roles you want to enable to earn points. Moreover, if you're using also our YITH Membership plugin, you can enable your loyalty points programme only for members and/or assign points based on their membership plan.
Is it possible for customers to choose how many points they want to redeem during checkout? For example, if they have 5000 points but only want to use 2000.
Yes, the plugin shows a box on top of the Cart and automatically pre-selects the maximum number of points that can be used on the current order. Yet, the customer can edit this value and select a custom number of points.
Can the admin increase user’s points from the backend? If so, how can the user know about the change applied?
Yes, it is possible to edit users’ points from the tab Customers’ points. For each user, you will be able to add or remove points from their balance. You can also add a description as a reminder for you that will be also shown on users’ My account page.
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