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YITH WooCommerce Questions and Answers

4.4444444444444 out of 5 based on 45 customer ratings
45 customer reviews
What the plugin does It allows you clear doubts your customers may have about the product they are interested in directly from its page.
How I can benefit from it:
  • You will increase your sales and reduce the number of abandoned carts by clearing those doubts that can interfere with the purchasing process directly from product pages.
  • You will reduce return and refund requests by giving further information about the product and offering your users a clear overview.
  • You will have an analysis tool related to questions your users ask more frequently or features they mainly search for on every product and information that need to be highlighted.
  • You will be able to encourage your users to take an active part in your e-commerce and to personally reply to questions related to products they have previously purchased (like on Amazon).
  • With a well-structured Q&A section, you will improve user- experience and reduce customer care work.

Join the club

  • Instant access to all plugins (included future ones!)
  • Up to 30 sites license for all items
  • Unlimited downloads for each product
  • Regular updates and improvements
  • Support with dedicate help desk
  • Cancel easily anytime

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A subscription license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key.

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Read more about the refund policy >
30 DAY MONEY BACK GUARANTEE: if you are not 100% satisfied with our products, you will receive a 100% refund for any reason.
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ANSWER TO YOUR CUSTOMERS’ DOUBTS AND PERSUADE THEM TO PURCHASE ONCE AND FOR ALL

Users that purchase online always hesitate when they buy a product that they cannot see nor touch.

Put yourself in your potential customers’ shoes: everything they know about the product is represented by an image and a few descriptive lines, they are not able to verify personally the details, or to ask for further information to a salesperson as it would be in a real shop. How many questions would they ask before clicking on the purchasing button, and how frustrated are they purchasing blindly!

The more your customers’ need to get further details on your products is satisfied, the more the conversions of your e-commerce will be. YITH WooCommerce Questions And Answers lets you give a positive answer to all doubts that may prevent your customers to purchase products: you can use the plugin to create an FAQ section in every product detail page, and add independently the most frequent questions and answers.

In the same way, your customers will be able to write their questions easily and quickly, and wait for you — or maybe a customer that has already purchased that particular product — to give them all the information they need. Thanks to YITH WooCommerce Questions And Answers, you will be free to establish a direct line with your potential customers, and reassure them toward the purchase: a true marketing tool that your shop cannot miss.

Quick info

  • Requires: WordPress 4.5 or higher
  • Compatible up to: WordPress 5.2.x
  • Requires: WooCommerce 3.4 or higher
  • Compatible up to: WooCommerce 3.6.x
  • Minimum PHP version: 5.6
  • Version: 1.3.1
  • Released: 2019-05-31
  • 100% WPML Compatible: yes
  • Translation ready: yes
  • Languages: Dutch, English, Italian, Spanish
  • Support to: All YITH plugins, All YITH themes, Avada, Divi, Flatsome, Neighborhood, Storefront, X
  • GDPR Compliant: YES

WITH YITH QUESTIONS AND ANSWERS YOU CAN:


Set how many answers you want to display

Thanks to a controlled paging to keep your product page layout stable.

Answers number

Take advantage of a voting system

In this way, users will highlight the most useful questions and answers

Voting System


Activate an email notification process

You can receive a notification email for each new question about your products, in addition to notify the users that have previously written a question for that particular product

Email notifications

Hide inappropriate answers automatically

Your users will be free to identify all those out of place messages as ``inappropriate content``

Inappropriate content


Protect the privacy of your users

With the anonymous mode, you will hide the name of whoever writes questions or answers

Anonymous mode

Encourage users to answer

To obtain a direct opinion of the people who have already purchased a product, you can send them an email asking to answer to a new question

Invite to anwers


PROTECT YOUR SITE FROM ANNOYING CONTENTS

Using Google's captcha system, the No CAPTCHA reCAPTCHA.

Captcha Re-Captcha

Set questions and answers in product page

Choosing to show them right inside the specific tab or in any other spot of the page using the specific shortcode

Position


Avoid spam on product pages

Questions and answers will be published only after administrator approval

Approve/disapprove content

Enable unlogged users to insert questions and answers

Name and email address are mandatory in order to send the content

Form for unlogges users


Create a FAQ system

Questions and answers will be shown to users, but only administrator is be able to insert contents

Faq mode

Take advantage of the wpml compatibility

You are free to easily translate the plugin with the powerful WPML tool

Wpml Compatible

Customer reviews

Rated 4.4444444444444 out of 5 stars
45 reviews

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45 reviews for YITH WooCommerce Questions and Answers

  1. 4 out of 5

    (verified owner)

    One important feature missingIt's a very nice plugin and its recent updates have improved it a lot. I wish you could add back the search bar, which is amazingly useful!

    Was this review helpful to you? 0 of 0 people found this review helpful

  2. 5 out of 5

    (verified owner)

    Happy with pluginVery easy plugin, to install and to manage as well. The option that other customers can answer the questions as well, is a nice addition. No need to say more, I am happy.

    Was this review helpful to you? 0 of 0 people found this review helpful

  3. 2 out of 5

    (verified owner)

    Not the bestNot happy with the features, at least they refunded me

    Was this review helpful to you? 0 of 0 people found this review helpful

  4. 4 out of 5

    (verified owner)

    Very convenient solutionNice plugin, with the new update I can now override the generated email templates from my theme!

    Was this review helpful to you? 0 of 0 people found this review helpful

  5. 4 out of 5

    (verified owner)

    good productExcellent plugin idea that works a lot if you want to offer your users a good customer experience before the purchase. It might be improved in the backend, though, and I think you can only benefit from an upgrade of this kind

    Was this review helpful to you? 0 of 0 people found this review helpful

Questions and answers of the customers

  1. 0 votes
    A

    Hello Dexter,

     

    all our plugins are compatible with each other but in this case, there is no integration with Multi Vendor plugin to make them work together.

    You can contact us and provide further details on [email protected] and we will be glad to help you.

     

    Regards:)

  2. 0 votes
    A

    Hello there! :) If you create a Q&A in the dutch version of the product the Q&A will be only for this version of the product.

    If you add a Q&A in the dutch product, this Q&A will not appear in the english version because they are different products.

    Regards

  3. 0 votes
    A

    Hello Javin,

    It all depends on how the custom tab is implemented. However we think that it should be possible, after you buy the plugin, the developers will be able to help you out via support ticket here.

    Regards.

  4. 0 votes
    A

    Hello there,

    Unfortunately, at the moment it's not possible. We will study the possibility of adding this feature in the future.

    Thank you very much.

     

    Regards:)

  5. 0 votes
    Answered by the admin

    Hi there,

    you cannot limit answers to the administrator only, but you can enable a review system for all answers and reply, so the admin can check any new question and/or reply before it is shown on the page.

    About the shortcode, there is a shortcode but you can use only on product page, not in other sections of the plugin. I'm sorry about that.

    About making questions private, I'm sorry, there's no way to show them to some users only.

Join the club

  • Instant access to all plugins (included future ones!)
  • Up to 30 sites license for all items
  • Unlimited downloads for each product
  • Regular updates and improvements
  • Support with dedicate help desk
  • Cancel easily anytime

View details >

Select your subscription

loading

A subscription license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key.

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