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YITH WooCommerce SMS Notifications

What the plugin does Stay updated with your orders: send an SMS to your customers and receive the SMS as admin every time an order status changes.
How you can benefit from it:
  • You will be able to monitor your orders in real time, even when away from your PC, and be up-to-date about new orders, refunds, any possible issue when processing the order, etc.
  • You will improve the customer service by offering to users who purchase on your e-commerce the possibility to be notified about their order status via SMS.
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1 year of updates and support
30-day money back guarantee
30 days money back guarantee Buy confidently with our buyer protection and get a full refund for any reason. Read our refund policy >
This plugin is used by 5,903 customers, with a rating of 4.5/5 and a 98% customer satisfaction in support!

Keep your customers loyal to your store as if you have always known them

Have you ever felt like you are part of a family while purchasing online?

Imagine if after purchasing your favorite product, you would receive a custom text message right away including personal thanks and the information that your purchase has been successful, you know what would happen?

A careful touch will greatly increase customers’ trust towards the company they have chosen to purchase from! And the direct consequence of this is that they will feel pampered and cared for.

All thanks to a simple text message.

Companies that send text messages to their customers following their purchases or to inform them about any possible issue are often recognized as trustworthy ones.
Think about it: your bank sends you a text message notifications when you perform a bank transaction, big clothing stores send their customers text messages as well, what about you?

Thanks to our YITH WooCommerce SMS Notification, you can start sending custom text messages to your customers right away, informing them of any change in the status of the order they placed.

In order to deliver these text messages, several different gateways are used, such as Twilio and Clockworks and if you wish, you will be able to receive them as well.

In case you need to be notified via SMS for each processed purchase and any order gone wrong in your store, you will be able to do this in a few clicks and you will have your whole sales under control.

  • Version: 1.39.0
  • Released: 2024-03-22
  •  
  • Minimum PHP version: 7.0
  • Requires: WordPress 6.3 and WooCommerce 8.5
  • Compatible up to: WordPress 6.5.x and WooCommerce 8.7.x
  •  
  • Supported multilanguage plugins: WPML, Weglot, Loco Translate
  • Translation ready: YES
  • Languages 100% guaranteed by YITH: English, Italian, Spanish
  • Languages provided by users: Dutch (100%)
  • Support for: YITH Proteo theme. All YITH plugins.
  • GDPR Compliant: Yes

WITH YITH SMS NOTIFICATIONS YOU CAN:

Send SMS notifications

By choosing from over 30 services

Change sender’s configuration

By inserting fictitious name and number

Sender's configuration

Notify the order status

Choose for which status you want to enable the SMS notification sending and the related recipients

Order status changed

Enable the service for all users

Or only for those who request it during the checkout

Send sms notifications to customer

Send admin notifications to other people

By inserting, for example, also the shop manager’s number

Admin phone

Optimize the 160 characters available for each SMS

By taking advantage of Bitly or TinyURL services to reduce the URL length that you want to include in the message

Reduce the distance with your customers

By sending the SMS manually when you need to ask for further information about their orders

Send manually sms to customer

Customize the text of your automatic messages

By recovering the order information in a dynamic way

Sms settings

Verify the correct functioning of the service

By sending a test message to the specified number

Send test sms

Enable SMS sending also for the status of custom orders

By taking advantage of the compatibility with YITH WooCommerce Custom Order Status

By taking advantage of the compatibility with YITH WooCommerce Custom Order Status

Take advantage of the WPML compatibility

You are free to easily translate the plugin with the powerful WPML tool

Wpml Compatible

Features

  • Automatic SMS sending when the order status changes
  • SMS services available:
    • Agile Telecom
    • Bulk SMS
    • BulkSMS Maroc
    • Burst SMS
    • Clickatell
    • ClickSend SMS
    • Clockwork
    • Codeagency
    • Crystalwebtechs
    • D7 Networks New
    • IntelliSMS
    • Jazz (Mobilink)
    • LifetimeSMS New
    • MessageBird
    • Mitake
    • mNotify
    • Mobishastra
    • Msegat
    • Msg91
    • Netpowers
    • Nexmo SMS
    • Octopush New
    • SMSalaNew
    • SMSAPI
    • SMS Broadcast
    • Sms Country
    • SmsCyber
    • SMS Gateway Hub
    • Smshosting
    • SMS Office
    • SMS Planet New
    • Sozuri
    • Spring Edge
    • Taqnyat
    • Telcor New
    • TextAnywhere New
    • TextTeam
    • ThaiBulkSMS
    • Trend Mens
    • Twilio
    • Unifonic
    • Yamamah
  • Show name and number of the sender
  • Enable the service for all the users or only for those who request it during the checkout
  • SMS notification sending can be enabled/disabled for any single order status
  • Every SMS can be sent simultaneously to the user and to the shop administrator
  • Bitly system to insert short-links in the message body
  • TinyUrl system to insert short-links in the message body New
  • Extend the length of a single SMS text (default is 160)
  • Customization of the content for any type of available SMS
  • Use special characters in your texts thanks to the additional charsets management
  • Test message sending to verify the correct functioning of the service chosen
  • Create and send a new message from the order detail page
  • Integration with YITH WooCommerce Request a Quote: SMS notifications can be also enabled for quote statuses
  • 100% compatible with YITH WooCommerce Custom Order Status: SMS notifications can be also enabled for the status of custom orders.
  • Integration with YITH Booking and Appointment for WooCommerce: SMS notifications can be also enabled for booking statuses

Plugin integrations

All the products in our YITH catalog are developed on the same shared framework. This grants full compatibility among all our plugins and allows combining them together to get even more powerful results and more complete solutions.

We do our best to also include compatibility with the most popular WordPress and WooCommerce plugins available on the market.

You can use this plugin with*:

YITH Booking and Appointment for WooCommerce

YITH Booking and Appointment for WooCommerce allows advanced management of a booking system for the products of your shop. Once you have configured the prices, services, and availability, the plugin will automatically manage the product depending on the user’s choice.

The integration between these two plugins allows you to enable the sending of SMS notifications also for all the order statuses related to booking products.

YITH WooCommerce Custom Order Status

Using YITH WooCommerce Custom Order Status you can create custom statuses you can then assign to orders in your shop. You may also edit the default WooCommerce ones.

The integration with YITH WooCommerce Sms Notifications allows you to enable the SMS notifications also for all the order statuses you have created.

YITH Frontend Manager for WooCommerce

YITH Frontend Manager for WooCommerce adds a frontend dashboard to your site through which the administrator and shop managers can manage orders, products, and coupons as they would do from WordPress dashboard.

The integration with SMS Notifications adds a metabox in the order detail view on the frontend.

YITH WooCommerce Multi Vendor

 YITH WooCommerce Multi Vendor allows you to turn your store into a multistore where vendors manage their own product and earn a commission on every sale.

By integrating these two plugins users will still receive only one text (sent by the global administration) while every vendor will have the chance to choose which order status they want to receive text notifications for.

YITH WooCommerce Order & Shipment Tracking

 YITH WooCommerce Order & Shipment Tracking allows you to enter shipping data for each order, in order to allow users to track the status of their shipments.

The order shipping data can be entered using the dedicated placeholders in the notification texts. The plugin will take care of sending an SMS notification once the order status changes.

YITH Request a Quote for WooCommerce

 Thanks to YITH Request a Quote for WooCommerce you can offer users the chance to ask for a quote for one or more products in your shop. Once the request is received, you can process your offer and send it via email.

The integration with YITH WooCommerce SMS Notifications allows you to enable the SMS notifications also for all the quote statuses.

* All the plugins listed in this section are not included in YITH WooCommerce SMS Notifications. In order to take advantage of a specific integration, you need to purchase and activate the premium version of the related plugin.

Screenshots

Reviews (70)

Customer reviews

Rated 4.50 out of 5 stars
70 reviews

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3 reviews with rating of 3 stars (3 of 70)

(Show unfiltered results)
  1. 4 out of 5

    coachmonica-7169 - verified customer

    La integración que tiene con el plugin booking de Yith va muy bienLo compré recientemente para usarlo junto con Yith booking y está guay para mantener a mis clientes al tanto del cambio de estado, considero que da más confianza. Molaría aún más si se pudiese enviar también los detalles de la reserva por SMS.

  2. 5 out of 5

    Julia's store - verified customer

    Interfaz amigable y fácil de usarMe parece una herramienta excelente para mantener a mis clientes informados de los cambios en sus pedidos. La interfaz es muy fácil de usar, así que ha sido maravilloso haber elegido este plugin sobre otros de la misma naturaleza

  3. 4 out of 5

    Melodie Houle - verified customer

    Nice pluginIt works as expected. After you get used to the different configurations of the plugin, It's fairly easy to use. I really like that I can customize the different SMS for my customers.

  4. 5 out of 5

    Susan T. Smith - verified customer

    Great pluginI was glad to find out Yith offered this option, it was the perfect addition to my shop after purchasing custom order status, they work perfectly together and I never had a problem. Will continue to choose them again for sure!

  5. 5 out of 5

    Sandra Mae L. - verified customer

    Perfection!Very well done! It works perfectly on my website and has exceeded the expectations of my team

FAQ

Here you can find some frequently asked questions about this plugin. If you can't find a reply to your doubts, ask a question: we will reply in a very short time
Topics:
  • All
  • General
  • Integration
  • Customization

Are there additional service charges for sending SMS?

Service charges are related to the provider you will use and are neither included nor added to the plugin price. We recommend verifying the fees charged directly with the provider you intend to use.

Does the plugin support instant messaging apps (WhatsApp, Telegram etc.)?

No, the plugin only supports regular texts messaging through sms.

Is it possible to send SMS only for specific occasions, for example when the order is ready to be picked up?

The plugin only checks the order status. If used in combination with YITH Custom Order Status, it creates a specific status and sets the SMS sending for the status you have created.

If used with the YITH Booking plugin, will I receive booking details?

No, you will only see the order number in the text. Booking details can be viewed in your My Account page.

My provider is not in the list, how can I request my provider to be added?

Before purchasing the plugin, please contact us through our pre-sale channels (chat or contact form) by providing us with the developer documentation and website URL of the SMS service of your interest to allow our developers to run some tests. If it will be possible to integrate the provider, you can send your request through our support desk soon after purchasing the plugin.

Does the plugin support MMS texts?

No, the plugin only supports regular texts.

Is it possible to send a bulk SMS?

No, the plugin only allows sending an SMS notification to customers when their order status changes.

Does the plugin verify a user's phone number or allow them to opt out?

No, the phone number cannot be verified. About opt-out, the user is asked for each order if he/she wants to be updated via SMS.

Can't find the answer?

Send us your question and we will reply very quick!

Send your question

Technical Info

  • Version: 1.39.0
  • Released: 2024-03-22
  •  
  • Minimum PHP version: 7.0
  • Requires: WordPress 6.3 and WooCommerce 8.5
  • Compatible up to: WordPress 6.5.x and WooCommerce 8.7.x
  •  
  • Supported multilanguage plugins: WPML, Weglot, Loco Translate
  • Translation ready: YES
  • Languages 100% guaranteed by YITH: English, Italian, Spanish
  • Languages provided by users: Dutch (100%)
  • Support for: YITH Proteo theme. All YITH plugins.
  • GDPR Compliant: Yes
loading
1 year of updates and support
30-day money back guarantee
30 days money back guarantee Buy confidently with our buyer protection and get a full refund for any reason. Read our refund policy >
98% CUSTOMER SATISFACTION

We take great care of you and your shop today, and every day after that.

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