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"Your Support is fast, very knowledgeable and kind."
I googled you 4-5 years ago and used your maintenance mode plugin (the free one) for some time, and found that you had more plugins, that did fit my needs. At the time, you did not have that many, but they did grow in numbers and functionality and at some point I choose to be a club member.
My expectations was based on what I could read on the web, but your support has down the line been what I love the most. Your Support is fast, very knowledgeable and kind.
You have always delivered what you have promised and a few times you have even expanded your plugin functionality, based (I guess ;)) on my inputs.
"if you are lost or need a little help they are there to help with their plugins!"
We had a client that was using a crowdfunding plugin that would not work. The key parts were solved by using two of YITH's plugins. As most developers know plugins support can really suck and when i had issues I admit I was nervous. However, the support was amazing. I am in the united states and they are in southern Europe, so we work different hours, but I woke up to a response every time. I would recommend them to anyone, if you are lost or need a little help they are there to help with their plugins!
"Truly the best investment I’ve made for our website, thus company"
I heard about YITH through a friend who was also just starting to learn how to build a website. He mainly mentioned the endless possibilities Yith offered. After my first contact I quickly decided to join the YITH community. I hesitated because of the costs, but MAN did it pay out!!!! Not only offers YITH more plugins than you will ever need. For every function you are missing, they have a solution. But what truly makes me one of their biggest fans is their amazing customer support. They are the most patient and helpful people ever! They think outside the box and help wherever they can, even when the problems appears to be out of their scope. Truly the best investment I’ve made for our website, thus company
"Sono sempre riusciti ad aiutarmi in tempi brevi e in modo efficace..."
I ragazzi di YITH sono sempre disponibili ad assisterti in caso di problemi o necessità. Mi è capitato molte volte di dover chiedere piccole modifiche o aiuto nel settaggio dei plugin e sono sempre riusciti ad aiutarmi in tempi brevi e in modo efficace.
"Big thanks to all YITH Members"
YITH Plugins and themes are very good and perfect for E-Commerce shop running on WooCommerce. All the team at YITH is really active, professional and very nice and they help you very quickly when you have a specific needs. It's about 8 years we are working on WooCommerce, and since 3 years and the start of our collaboration with YITH Team, I feel more secure. Big thanks to all YITH Members, we really appreciate their work.
"Assistenza? Meglio di Amazon"
C'è per tutti un momento in cui la disperazione prende il sopravvento.
Quel momento in cui inizi ad installare tonnellate di tool free, ottenendo sempre lo stesso risultato: sito lentissimo, non funziona niente e non hai che aumentato i problemi che avevi prima!
Ecco, è quello il momento in cui Google con tanto di alone mistico ti mostra il sito di YITH: è quello il momento in cui decidi che il tuo tempo, la tua salute ed il tuo ecommerce, meritano l'acquisto di questa Membership!
Assistenza? Meglio di Amazon (ovviamente anche in italiano).
Aspettative rispettate? Totalmente! Qualunque problematica, qualunque necessità si presenti, c'è sempre un plugin YITH pronto a risolverlo!
Aggiornamenti frequentissimi, ed il team è sempre disposto ad ascoltare novità che possano migliorare i loro strumenti!
Senza dimenticare che si tratta di un'eccellenza Italiana!
"Un plugin che consiglio per poter personalizzare la pagina dedicata all'account dell'utente"
Mi sono trovata benissimo con il team di supporto di YITH. In particolare Alessio mi ha aiutato a risolvere dei problemi del mio sito, fatto con WooCommerce, che non erano solo inerenti la mera funzionalità del plugin che ho acquistato. Ho trovato professionalità, gentilezza e disponibilità. Ho acquistato il plugin YITH Customize My Account dopo aver fatto alcune ricerche su internet, in quanto mi sto occupando di un e-commerce per un cliente della mia agenzia di Comunicazione (www.verdepastello.com)...un plugin che consiglio per poter personalizzare la pagina dedicata all'account dell'utente che si registra al vostro e-commerce.
"I was fascinated"
I found YITH in the WordPress plugin search engine. What I was looking for was a way for my clients to customize their order by uploading their files. When I downloaded the free version I realized that it was great and that it allowed me to insert the load of files on the cart page, right where I needed it. But when I discovered the Premium version and realized that I could add loading rules and also insert them into each product, I was fascinated. In addition to that the support staff is very friendly and effective in resolving incidents.
"Hey YITH– You Guys are Awesome!"
I came across YITH while researching possible solutions for my multi-vendor website. After weighing up all my options I decided to go with YITH Multi-Vendor plugin as the back-bone for HeatMyHome.ie. It was the best decision I made on this project. YITH plugins are rock solid and the support is amazing.
I don’t usually buy into paying for premium support on WordPress plugins. However, my YITH premium support subscription ends next week and I will be renewing. If you ask why? The simple answer is: because the quality and implementation of YITH’s premium support is worth the money. If I was not Bootstrapping on this project I would purchase the YITH Club Subscription which would unlock all themes and plugins. It would save a lot of style, plugin and development headaches.
Keep it up Guys! And when HeatMyHome.ie makes it big, I will be back for YITH Club Subscription on my next project!
"We are very happy with the many plugins that we have purchased from YITH"
Our e-commerce site has over 70 active plugins installed, and we realized that is more important than ever to have maximum integration among the plugins to improve performance and prevent conflicts and errors. It was also very important to have support when needed and to centralize support with the developers of the plugins. Our requirements lead us to search for and find YITH on the web.
We discovered an organized website offering a wide variety of plugins for almost every aspect of e-commerce and plugins that integrate and complement each other.
When we did encounter problems, the YITH developer team provided very quick and excellent support and supported custom adjustments that we required. The developers have been very open to suggestions based on our experiences and one idea is now being developed.
In summary, we are very happy with the many plugins that we have purchased from YITH and we are planning to join the YITH Membership Club program instead of renewing individual licenses. The Club program is valuable for planning a WooCommerce shop, gives us peace of mind and reliable support and updated plugins.
"Above all a support that has positively surprised me"
I discovered the YITH plugins when searching for extensions directly within WordPress. I quickly found the official YITH website that has a showcase with all the plugins I need if I really want to make an online store that distinguishes from the millions of others. When it comes to competition, we always look for the best partners, and that's what I did. After acquiring a few plugins, I quickly realised the advantage that would make me a club member. I could not be more satisfied with all the plugins at my disposal but above all a support that has positively surprised me. My sincere thanks to all the YITH team who do a fantastic job by creating a better online shop experience for my customers!
"Our experience with YITH is highly rewarding "
YITH offers a comprehensive solution for any type of electronic commerce. We work with them, because they have shown that they offer a spectacular after sales service.
They are fast and effective. Our experience with YITH is highly rewarding because we know that we can count on them when we have a problem or incidence in our e-commerce.
For Dodho Magazine, the YITH service is 100% recommended.
"Is always good to know you have fast acting support when you need it!"
I recently bought YITH Frequency Bought Together Plugin, as well as the YITH Dynamic Pricing for Discounts Plugin.
Together these are essential cross sell / upsell plugins to any store! Works really well and are compatible.
I initially needed some support due to a coding glitch and it was dealt with quickly and professionally.
I highly recommend YITH products - and it is always good to know you have fast acting support when you need it!
I will be back to buy more YITH plugins when I need them!
"Ad ogni richiesta di supporto ho ricevuto immediata risposta, esaustiva al 100%"
Mi chiamo Rossitto Maria Alessia, sono una giovane Ing. delle Telecomunicazioni, con la passione per il web e le nuove tecnologie. Mi è stato richiesto di gestire un ecommerce in WordPress per l'Azienda Agricola Brancato Rosario, in cui mi occupo di web designer e web marketing, gestendo campagne pubblicitarie su Facebook, ed ho subito intuito le potenzialità di questo CMS, tanto da voler approfondire creando siti nuovi e con nuove funzionalità. Sono venuta a conoscenza di YITH mediante un Meetup a Catania, in cui ho conosciuto un membro, che mi ha subito esposto i prodotti e le qualità del servizio. Questo incontro è stato importantissimo perchè mi ha dato l'input per iniziare. Ho deciso così di acquistare il tema che ho installato nel mio primo sito www.raccoltoemangiato.com.
La mia esperienza è stata positivissima, ad ogni richiesta di supporto ho ricevuto immediata risposta, esaustiva al 100% e addirittura con interventi immediati e diretti sul mio sito. Vista l'esperienza e le capacità apprese sicuramente creerò nuovi siti acquistando altri plugin e temi.
"YITH is the first place I go if I am looking for plug-in for Woocommerce"
We have now bought a few plug-ins developed by YITH and they seem to work exactly as we need them to without any issues. The plug-ins are easy to use and can be tweaked in style easily with a little CSS.
On the odd occasion we have contacted support for additional help with functionally they are have been really helpful and have pointed us in the right direction or supplied us with code snippets to achieve what we what. So the support is first class and the team are doing great job.
YITH is the first place I go to now if I am looking for a particular plug-in especially for Woocommerce.
"... Sono diventato quasi un loro coinquilino..."
Oggi mi ritrovo a spendere 2 righe per questo team davvero ben strutturato. Come tutti i developer/designer che sbattono la testa ogni giorno per trovare soluzioni al nostro amato WooCommerce come non potevo, alla fine, imbattermi su di loro. Sono rimasto davvero affascinato dalle tante soluzioni a disposizione... utili a soddisfare quasi tutte le richieste dei nostri clienti... e perché no... anche le nostre 😀
Ma la cosa per la quale sono rimasto molto soddisfatto è il loro supporto tecnico che è pronto a risolvere qualsiasi dubbio o problema. Dico davvero... sia dalla più banale sciocchezza a problemi relativamente molto grossi, non si sono mai tirati indietro e anzi... hanno sempre cercato il modo per risolverli.
Ormai sono più di 5 anni che lavoro "a braccetto" con loro e sono diventato quasi un loro coinquilino 😀
Mi fa davvero piacere interloquire con ognuno di loro anche per scambiarci 2 semplici righe... il tutto con semplicità e leggerezza.
Con affetto Mik.
"Macht weiter so!"
„YITH hat eine sehr große Auswahl an WooCommerce Plugins. Für einen angemessenen Preis kann WooCommerce mit minimalem Aufwand aufgebohrt werden und die freigewordene Zeit kann man an anderer Stelle ins Kundenprojekt stecken.
Kleinere Anpassungen werden vom Support auch schnell und zuverlässig bearbeitet.
Wir sind sehr zufrieden mit der Zusammenarbeit und setzen die Plugins für eigene Projekte sowie Kundenprojekte ein.
Macht weiter so!“
"¿Cumplimos con tus expectativas y cómo? ...De todas maneras, incluso las superaron"
¿Cómo nos conociste?
Directo en la web de YIThemes probé algunos de sus plugin gratuitos, como habían varios que necesitaba me decidí a comprar la membresía mensual del Club.
¿Cuáles fueron tus expectativas antes de comprar nuestro producto?
Buenas, ya que había probado algunas de las aplicaciones free. También que tengan un buen mix de plugin me hizo pensar que había un equipo de respaldo de fondo por lo que me animé a comprar.
¿Cumplimos con tus expectativas y cómo?
De todas maneras, incluso las superaron. Sobretodo en la postventa. Nosotros no somos programadores ni diseñadores gráficos, pero utilizamos WooComerce como herramienta de venta online. Gracias a su ayuda hemos podido utilizar todos los plugin que necesitabamos y sacamos mejor provecho a las oportunidades que ofrece el ecommerce para nuestro país teniendo una página web de primer nivel y con todo lo que necesitamos.
"I can advise them to all who need plugins for WooCommerce."
I would like to say a big "Thank you" for the whole team of Yithemes.com: to developers and support staff.
I heard about YIThemes plugins via searching google for "ask to quote plugins". Their variant was the most complete and functional.
I read some reviews about their support. Everyone told it was fine but I found one which was negative and the other which explained that maybe in the very past could be some problems with support but now you have a team which worked perfect.
So in general I had positive feelings before purchase bu with some fear.
I can say that all my tickets asking for help in setting up plugins and other questions were answered very polite, complete, accurate and fast. I can rate YIThemes support as outstanding. So after buying one plugin I decided to order some others. YIThemes provided the help in setting up them as well and even when I found that due to the optimization reason I didn't need one of Yithemes plugins they made a refund during the minutes after request. So, I have a very positive experience with YIThemes company and hope to continue to use their products. I can advise them to all who need plugins for WooCommerce.
"YITH support is just excellent!!!"
We are very happy with buying a yitheme template. The support is just awesome and very reactive. They go beyond expectations.
The theme was installed and configured within time and budget thanks to YITH support. The support team accessed the website, fixed the issues and provided clear explanations about how to avoid it in the future.
YITH support truly cares about results and making the customer happy. We did make some mistakes in the ticket we submitted. Instead of pushing it back, they tackled all the problems one by one and then told us what to do the next time. We really appreciate the collaboration with YITH team and strongly recommend them.
"The plugins are working very good and are easy to use"
For our webshops we have switched almost all plugins to those provided by YITH. The plugins are working very good and are easy to use. Besides that the CSS can be easily tweaked to your need. YITH is providing an excellent support for this. Every person there has helped me tremendously. In fact we are switching more of our webshops to YITH.
"Il servizio clienti è sempre rapido, gentile e professionale"
Ho scelto YITH per lo sviluppo del sito perché hanno tutte le soluzioni che servono per migliorare le prestazioni del mio ecommerce. Credo che le funzionalità aggiuntive siano molto importanti per migliorare la user experience dei clienti invogliandoli a tornare ad acquistare più volte. La flessibilità delle soluzioni proposte da YITH rendono semplice ed immediato questo processo.
Inoltre il servizio clienti è sempre rapido, gentile e professionale e questo è un valore aggiunto importantissimo, specialmente per chi gestisce un ecommerce e deve risolvere rapidamente eventuali problematiche. Consiglio davvero queste soluzioni.
"La rapidez y la eficacia con que resolvéis problemas, no tienen competencia."
Cuando compré mi primera plantilla con vuestro soporte, me esperaba un servicio como el que dan otros creadores de plantillas. Pero no es así, la rapidez y la eficacia con que resolvéis problemas, no tienen competencia. Es una tranquilidad realizar una web con vosotros como soporte, porque se que cualquier problema que surja podréis ayudarme a resolverlo. Resumiendo, muy fan de las plantillas y el equipo YITH 😉
"YITH provides the best support I have received in the web design industry"
I have been using YITH for 3 years now on almost all of my customer's sites. YITH plugins and themes are designed very well and fit for purpose. Because of this, my customers are very satisfied with the customization on their Woocommerce sites and has helped them profit tremendously. Not only that, YITH provides the best support I have received in the web design industry.
They help with any issues I might encounter and will also provide customization for niche situations when possible which is absolutely brilliant! If you are a designer or a site owner I definitely recommend subscribing to YITH to receive all plugins and themes, you will likely find that they provide everything you will need for a successful Woocommerce site.
"Thank you so much for being here."
Hi, my name is Vladislav. After an unsuccessful appeal to one company that does, and promotes sites, I decided for myself that it is better to do everything myself. On the Invite platform I found a great website template "Nielsen" I really liked it, and fit my requirements and vision of the site. Buying a template is "Nielsen" and understand everything but as I learned about YIThemes. I actively use "YIThemes" both products and technical support. As for technical support, I am very pleased with their fast work, help 100% well done, and thanks to them separately. I would like to highlight the person to whom I am really very grateful is "Armando" thank you very much. Products that I use today on my website YITH Live Chat, Badge Management, Product Countdown, Zoom Magnifier. They are great, they are comfortable and easy to use. And if there is some problem the guys from technical support will quickly help to solve the problem.
Thank you so much for being here.
"My business wouldn’t be where it is today without YITH"
When shopping around for themes and plugins, at first glance it’s natural to look at a product and evaluate it for its beauty and functionality and decide based on how pretty something is. For any reader who has any doubt of their experience, or anyone who’s submitted a support ticket before, I’m telling you – evaluating solely on product aesthetics and even current functionality is a MASSIVE mistake. These bits of code are dynamic, requiring tweaks, fixes & optimization with every subsequent update Wordpress (and WooCommerce) push out. It’s the Wild West out there, this digital game is filled with bad actors and cowboys, selling themes and plugins to you on ThemeForest and CodeCanyon who’ll disappear or have ridiculously sub-par support.
After 2-years of dealing with YITH, I will confidently say, the true value in YITH comes from the ongoing support you receive behind their beautiful products.
I’ve got no training in this digital field, all of what I do and what I know is self-taught and at times you really struggle, wishing you had a mentor that would help you out or simply point you in the right direction. In absence of a mentor, YITH support have filled the void as best as can be expected. Their support staff are all super friendly, ultra-knowledgeable, and above all incredibly happy to help. They sort out any problems, and in a very ‘teach-a-man-to-fish’ fashion, will, at my request point me toward articles and resources on how to achieve the same result so I can hone my skills for next time. I wouldn’t be where I am today without YITH, and my business wouldn’t be where it is today without YITH.
"I would recommend YITH as a partner"
I heard about YITH after seeing lots of free plugins were highly rated, but I was looking for some more extended functionality. It was from there I became a monthly subscriber, and have found the software and support to be a high standard. As a notoriously picky designer, I have found YITH to help out with a great majority of my issues or qualms. If someone was going all in on WooCommerce, I would recommend YITH as a partner.
"There customer service has been second to none"
I came across YITH whilst browsing Google and realised I had stumbled across a company that had loads of really useful plugins which I wanted to integrate into my webshop. I saw I could subscribe to an annual membership and have access to all of them and must confess I felt like a kid in a candy shop! The plugins are extremely useful and add functionality that helps Yoga Emporium to stand out from other sites. There customer service has been second to none and when I do come across a bug they are right on it fixing the problem. Thanks YITH for coming up with this concept and keep doing what you are doing, releasing amazing new plugins!
"Con un soporte ágil y rápido, siempre aportan sus conocimientos para resolver"
Encontré YITH buscando plugins que me ayudaran a mejorar mi página, desde el principio supe que era lo que necesitaba para llevar mi negocio a otro nivel, pero lo que fue todo un descubrimiento es que el verdadero potencial de YITH no está únicamente en sus plugins si no que también lo encuentras en su equipo humano, con un soporte ágil y rápido, siempre aportan sus conocimientos para resolver, ya sea, cualquier incidencia, mejora de algún aspecto o personalizar alguna característica de sus plugins.
Sólo puedo decir que son fantásticos y que nininu.com ha encontrado un socio esencial en el desarrollo de su negocio.
"Every doubt I have had has been resolved in no more than a day"
I found out about the YITH company when looking for plugins through the WordPress administration page, which would be useful for my website.
My expectations were to be able to create a website for car reservations, where users could publish their vehicles and manage them, similar to AIRBNB, but related to cars. Initially, I installed the plugins of the company WC VENDORS. However, these plugins were not adapted to my needs, since the design of the platform was very messy and the functions were very limited. Therefore, I decided to look for other options and I found YITH ...
My exceptions were fulfilled, the reasons are the following:
1- Each plugins did not present any problem of compatibility with the page, which was very common with other add-ons.
2- The configuration section is very simple, intuitive and orderly, since all the plugins are stored in a single tab and everything is very well explained (special for person "non-experts" in programming, like me).
3- The design of each plugins is great, everything very neat and simple to use for the client.
4- Finally, the technical support of the company is great. Every doubt I have had has been resolved in no more than a day and they have even helped me to customize some functions of the website in order to adapt it to my business.
In conclusion, I recommend the services of this company, especially if you do not have much experience in programming and you are looking to create a website for online sales with very good design.
"The best support I have ever come across"
To optimize and streamline plugins used on rebelz.se I was searching for a developer who had a wide area of plugins and support. I felt I spent to much time and money using different developers. I heard about YITH on several forums and started to test some YITH plugins. I very soon noticed that I would be able to replace most of my plugins with YITH plugins. On top of this I got a great deal with "Join The Club" and saved a lot of money. One thing that I noticed right away was that YITH support is super great, the best support I have ever come across. They have help so much with custom stuff and new features and this is the best thing with YITH in my opinion.
I now use ( https://rebelz.se/ ) the following YITH products:
"Moving to YITH is one of the best decisions I have made for my business."
I first came across YITH when searching for a membership and subscription plugin to replace the Woo membership which was limited in functionality. For example, I wanted to provide members free shipping option which I thought was a basic feature that Woo was not able to do. In addition to this I was paying several hundred dollars an year for individual premium plugins. I was only planning on using 4-5 plugins from YITH at the start and even with this small number the YITH club was a no brainer for me since I had access to their complete library of plugins. After signing up for YITH club I have implemented around 25 YITH plugins that has made my site one of the best shopping experiences in the industry. Normally this would be a maintenance nightmare, however, due to the high quality of YITH it has not been an issue.
There are several reasons in my opinion why the YITH club is a no brainer for any serious woocommerce site.
1. They have a large number of plugins that will cover virtually anything that you want your e-commerce site to do. With YITH I was able to replace all the paid premium plugins that I had (saving me over $400/year) and also replace a majority of the free plugins that I had with YITH premium plugins. This alone is HUGE for me since I can be confident there would be no compatibility issues or risk of site breaking with updates. In the rare event there is an issue I have support available, which brings me to my 2nd point.
2. YITH hands down is the best support I have had from any subscription service I have used. They respond very quickly with a solution that works. Their support staff is knowledgeable and will focus on resolving the issue quickly. There were a number of times I have contacted YITH and the problem had turned out be not related to YITH at all, but they have helped me resolve the issue. With other companies I've gotten the "this is not covered under support" line, but never with YITH.
3. With such a large selection of plugins you would not expect high quality. With YITH it is the opposite. All of their plugins when compared to their woocommecer counterparts or other premium plugins have a lot of features to cover most scenarios. They have also put a lot of thought into allowing built-in integration with their existing plugins.
4. As we all know Amazon is the benchmark for e-commerce and one of my objectives was to provide my customers with an Amazon like experience. With the YITH plugins I was able to add features like a VIP membership (similar to Amazon Prime), wish list, save for later, one-click purchase etc. In fact, I think my site is better than Amazon with the YITH plugins. Just kidding 🙂
Overall, moving to YITH is one of the best decisions I have made for my business. My only regret is not doing this when I first launched my e-commerce store. My advice to any e-commerce store out there of any size is, get the YITH club subscription. The additional sales and superior shopping experience for your customers will cover the YITH club annual cost many times over.
"I MUST RECCOMEND YITH FOR YOUR SITE!"
What about YITH themes?
I've tried other WooCommerce themes but they didn't satisfy my needs. Once I saw "The Polygon" by YITH, I decided to try it since the demo looked really nice. I have not tried other themes from YITH because I fell in love with this one and I've decided to build my shop with it. You can customize everything, from text to colors, sidebars, slogan, all the pages can show a different style and there's also an SEO section. Setup and customization are really simple and a good documentation will help you with all the basic and fundamental settings.
What about YITH plugins?
My first plugin was a free version. Honestly, I don't remember what it was, but I can remember how happy I was with it that I decided to try others. They have a very large number of plugins from which to choose and in less than one year I've seen at least 20 new ones and I assure you that you will have all of them installed. More than 20 plugins installed on my WordPress site! I've always heard that having more than 10 activated will drastically slow down the site speed. I'm not an expert, but it's not hard for me to think that YITH plugins are well written and make what they should really well. I've just seen an upcoming new plugin... I think it will be part of my site too!
What about YITH support?
I have never found such an efficient and fast support as YITH developers offer. There isn't anything I've asked for that the support team couldn't solve. They are also happy to hear your opinion about their products and they are ready to implement some new features if you suggest a good one. There are a very poor number of developers who check incompatibility issues caused by external developers' plugins. I've thrown a lot of money in the trash because the site was not working well and support told me that incompatibility issues with other plugins are not included in the support... So my question is "Why do you develop a plugin if you don't care about its well functioning with any other?" YITH support team do it. They make sure your site works well if you realize there's an incompatibility issue.
A dedicated support area is included in your YITH account. You just submit a ticket with all the details and, in a really short time, they reply and fix it. I could never make a site so nice and professional without YITH. I really felt the need to write a wonderful review about them as a little present for all they did for me. I hope you can have the same satisfaction with your shop, I wish the best for your business and of course... I MUST RECCOMEND YITH FOR YOUR SITE!
" With YITH the story is truly different"
There are a few websites out there that claim to offer a lot of value with a membership model. Very often these claims end when you have a single problem with their product. With YITH the story is truly different. First of all - the software is amazing. All of the plugins are top of the game - better than any other competitor on the market.
But the support - this is where they really shine. Any kind of problem you bring to them - they solve it for you, even if it requires custom coding. I really believe they are the only company like this on the market. Thank you YITH - you make the life of me and my team really easier.
"I feel like recommending the YITH Club Subscription to everyone who wants to build a successful e-commerce website"
Really satisfied, high-quality plugins and excellent support.
I decided to subscribe the YITH Club Subscription for my new e-commerce shop because I could download all the premium version plugins and get my plugins improved with extra services.
In the first place, I was somewhat reluctant because of the high cost of the Annual club; now, I’m totally satisfied because I found out that yith plugins are the best I’ve ever used, they’re continually updated to support the upcoming WP versions; besides, the support offered is flawless and quick and performed by highly professional team. Moreover, I could speak Italian with the staff.
I have implemented my website with a bounce of yith plugins that ensured high-level performances and additional services for my clients, which means unparalleled growing customers.
Their support service cares much about their own clients and assists them until the problem is solved altogether.
In my case, the support agents could solve a problem caused by conflicting plugins, the one by yith, which crashed, and a third-party one that was the real cause of the issue.
They took it upon themselves to search in the third-party plugin code, found the error and gave me the string that I had to replace.
For all these reasons, I’m still very grateful, the other plugin support team didn’t even answered my request.
On a final note, I feel like recommending the YITH Club Subscription to everyone who wants to build a successful e-commerce website.
"I am really happy I chose YITH for my customer's websites, I really hope you make this decision too!"
Ladies and gentlemen, I’ve been asked to be a YITH testimonial. To be honest, I've never been a testimonial, but I felt that I had to accept this time, I owe this to YITH. Thanks to YITH, I spared a lot of time, money and frustration, and you get something stable that works damn well.
As soon as you start working with WooCommerce, you'll understand there are lots of extra things that you could need, for which either you have to pay a skilled coder (but it is not feasible, because of money and time needed) or you have to search for the right plugins.
After days of endless search, I found yithemes.com and I must admit that the website caught immediately my attention.
They have a well-looking but really simple and user-friendly website with TONS of plugins to pick from, and they are continuosly working on new ones.
I started by buying one of them but then I discovered there were literally tons of them for a bargain price and decided to buy the annual subscription instead.
Well, this was the best decision I could have made.
I asked if I could get a refund for the plugin I bought because I bought the annual subscription and they refunded me immediately. This behavior impressed me a lot of course. Then I discovered they speak italian too (I am Italian), so I could communicate with them even easier 🙂
For really bargain price you get:
1) unlimited use of all their plugins and themes for all your websites
2) regular updates and top notch support
3) well documented plugins with many screenshots too
4) you can cancel the subscription at any time
Then I started downloading and testing a dozen of their plugins.
They all have a lots of options to choose from, so they are highly customizable and they integrate themselves very well with other plugins. Well, there were some exceptions but that was no real issue at all: as I have already said, their support is top notch. You just have to open a ticket and they will help you extensively. Through some of the tickets I opened, they discovered bugs in some plugins that they corrected and implemented in the next updates, so I can say that I helped them somehow without even knowing it 😛
I am really happy I chose YITH for my customer's websites, I really hope you make this decision too!
"YITH Club is a great choice for anyone who is running an ecommerce site in Wordpress"
We searched for some plugins for Woocommerce to get our site more professional features and looks. We founded a few good solutions among YITH plugins and got intererested about the possibilities what could be done with the plugins. We had a bit hard time making a decision, whether we should just buy few plugins seperately or join the Club.
Earlier we have run into some mediocre plugin and support providers, however, this time we decided to give it a try. We joined the club and have certainly not had any second thoughts.
The plugin and theme selection is great for Wordpress and Woocommerce website owners, however, the best part comes with the stunning support team. Before joining the club I had some doubts how the customer service would actually work after the payment. This is where we got really suprised!
The support team has been absolutely great and the service has been always incredibly fast. The support has always found a solution to my questions, whether the question has been stupid or not. They have even made some additional features for the plugins when there has been some things what we really have needed. That is what I would describe a truly good customer service.
YITH has saved enormous amounts of our time and effort so that we can concentrate on things what we should be using our time for. YITH Club is a great choice for anyone who is running an ecommerce site in Wordpress.
"They seem to be part of our company and that is something very hard or expensive to get."
We made a “Really Big Research” across the web looking for the best plugins and founded YITH. At the beginning we were planning to buy just 2 or 3 plugins from them, but when we started comparing their plugins and capabilities from the other companies plugins we had selected we knew they were the deal.
At the end were planning to buy +25 plugins which was a little expensive for us because we are a Startup with limited funds, but someone from YITH contacted me and offered the “YITH Annual Subscription plan” for which we can have access to all of their plugins and themes for an annual fixed price. We were surprised and excited, this allow us to boost other things that were missing for our platform so we decided to be part of their club.
Something that really makes us happy is that they are always helping us with our business, they seem to be part of our company and that is something very hard or expensive to get. Their support is far more than “Excellent”; they offer the best quality and service around, WE ARE REALLY LUCKY TO HAVE KNOWN YITH!
"Managing my coaching practice online is easy, effortless and beautiful because of YITH!"
I was looking for an easier and beautiful way to operate my WooCommerce store. I offer services and products so I needed plugins that made the experience look effortless to my clients and customers.
The biggest struggle though is having the money to get great plugins and features. I found YIThemes and fell in love because of their subscription method.
You get all the plugins already and new ones are in development so I'm super impressed by the selection. Also - I've had many tech issues because I'm not an expert at this but YITH is!
They have super amazing customer service and it's really easy to submit and see support tickets. Managing my coaching practice online is easy, effortless and beautiful because of YITH!
"Customer service is very important in our decision of choosing our suppliers and YIThemes is at the very top of the list."
YIThemes has provided Sapphire Ink N Toner with the tools to enhance our website and make it a better shopping experience for our customers.
By subscribing to their monthly subscription, we have the ability to grow and utilize their vast portfolio of downloads available. We originally purchased one plugin at a time and after each installation,we kept going back to them first for future upgrades. We kept using YIThemes plugin and were delighted when we were offered their monthly subscription plan.
This opened the doors to current and future upgrades that would have cost a lot more if purchased individually.
Working with their customer support team has been a pleasure. They listen to our needs and are quick to respond if something needs a little tweaking to suit our specs. If we get stumped and can't figure it out on our own, all we have to do is ask and their team is available to steer us in the right direction.
When an issue has been resolved, we immediately get notified so we can resume our upgrades.
Making suggestions is the best way for a company to grow and listening to customers plays a very important role. That is exactly what team at Yithemes does!
Customer service is very important in our decision of choosing our vendors and suppliers and YIThemes is at the very top of the list.
In our books, that is exactly why YIThemes deserves a five star rating.
"YITH is not just a useful asset helping me do my job, but also a real business partner!"
I'm an Italian freelance since 2009 and I've been working with WordPress and WooCommerce since the very beginning.
I learned about YITH a few years ago while I was looking for plugins that would help me expand the features offered by WooCommerce. I recognized a superior quality in their products since I first approached them, and also an excellent customer service. In all these years I always received the utmost attention both on financial and technical questions and requests, which is one of the reasons I'm writing these words.
I found many interesting plugins in their fantastic e-commerce store and, using their subscription plan, I can access the premium version of every plugin, even just to develop solutions I can offer my customers (which is something I could never have done before if I had to purchase single licenses with no guarantee of being repaid for my purchases). Besides, their subscription allows me to offer my customers advanced features for a small cost, so that I can offer a wide range of highly professional services even to small time businesses.
So, as you understand, YITH is not just a useful asset helping me do my job, but also a real business partner!
"Go for YITHEMES.COM, they are TOP, no scam!"
After using OsCommerce for ten years, we decided for a new solution. We were looking for a new graphical appearance and for all those plugins which are an essential part of every ecommerce shop today. After testing it a lot, we decided for WooCommerce and opted for doing everything ourselves with the help of only a friend as graphic designer.
In February 2015 we went on our new adventure: first we purchased a theme, then another one and a bunch of plugins, both free or trial and paid plugins, from CodeCanyon, wordpress.org and woothemes, but without great success, something was always missing.
After a few months, we found Mindig theme on themeforest.net including 6-month support: together with our graphic expert we worked to shape it as it best could represent us, configured the site and started creating products. We also registered at yithemes.com to get technical support (from simplest questions - how to upload and edit background images - to changes to purchase options and templates, and to plugin configuration and optimization) and we got excellent support.
We were certain that support was only provided in English and we tried to communicate someway using our broken English until when we found out that we could also speak Italian and since then we understood we could no longer do without YITH team: whatever question, doubt, curiosity we submit to YITH Team, they answer quickly and solve many of our problems, even when the issues are caused by external plugins they are not responsible for.
In december 2015, when the 6-month support for Mindig expired, we joined the YITH Club and we actually made us a super gift, because we discovered many new and very useful plugins. We also replaced many of the third-party plugins with YITH's and even in this case YITH Team was able to help us with configuration and small changes.
We are sincerely satisfied with YITH Club, because we were able to install themes and plugins included on all our sites and receive immediate support on every site, without having to deal with licenses any longer.
We give a 5-star rating to this service for the following reasons:
To anyone who has to create WordPress sites and is looking for a functional and efficient solution that do not leave you to your own devices, go for YITHEMES.COM, they are TOP, no scam!
" We will never buy another plugin from third parties, YIThemes has saved us lots of time and aggravation."
Why we choose YITH and we recommend it to everyone?
We have a baby and children’s online clothing shop.
We started with free plugins from the internet to use for our website but this didn’t work at all. After this we started to buy “paid” plugins but this also didn’t work very good. We ran into problems such as:
Then we ended up with YIThemes and we’re so happy about that! It is a friendly team of professionals who know what they are doing. Here are a few benefits when u will use the plugins/themes of YIThemes:
You’re still facing problems? Just ask the team and you will be helped as soon as possible by friendly and patient people 🙂
Recently we also joined the YIThemes Club and this is totally awesome! A subscription with many advantages such as:
In short we will never buy another plugin from third parties, YIThemes has saved us lots of time and aggravation 🙂
"YITH has set out to make raving fans of all their customers."
I recently revamped and updated our online store using WooCommerce as the store platform of choice. During that project I evaluated nearly 200 different WooCommerce plugins from Wordpress.org, WooThemes, IgniteWoo, CodeCanyon, YITH and others. From free to paid, licensing costs varied significantly as did the level and quality of support available from each development shop. YITH launched a licensing subscription club just as I began acquiring plugins for the site and their subscription club provides licenses to use all YITH plugins on multiple sites for a single monthly or annual fee. I was so impressed with the products and the economy of the licensing model that the YITH Subscription Club annual option was my choice.
I also have subscriptions to a number of other theme and plugin shops, but none of them provide the level of support service that YITH has provided. It has been VERY impressive.
When I began evaluating YITH products, I had already accumulated over 20 different paid plugins from other shops that remain unusable to date because reported issues remain unresolved due to poor support. However, the YITH plugins that I tested worked as expected with only a few exhibiting minor issues which were promplty dispatched. Granted, some YITH plugins are early versions that are only a few months old and as such they have room for improvement, but they work and they work together which is HUGE. If for any reason they did not work as expected, then YITH support responded promptly to fix them. I observe that the features of most YITH plugins match or exceed those of similar plugins from other development shops and when you factor in the professionalism and prompt responsivness of their support team, the YITH Subscription Club wins hands down as the best value on the block. Every support ticket I have submitted has been immediately acknoweldged and promptly responded to with the majority of tickets being resolved the next day. Often I report an issue in the evening and the next morning when I wake up the solution has already been implemented and the problem resolved. AWESOME!
The YITH support ticket submission system is great as it allows you to provide all relevant info in your first ticket submission. No need for a bunch of time-wasting back-and-forth emails or ticket submissions. Its EFFICIENT.
When deciding to purchase the YITH annual Club Subscription, I assumed that YITH would work hard to assure all their plugins coexist happily without conflicts and they have done so. When minor conflicts or other issues have been encountered, YITH has promptly resolved them, overnight in many cases. Meanwhile, when paid plugins from other shops had issues or conflicts and I attempted to submit support tickets through their channels, in one case all I got was a notice that they were too busy to accept any more support tickets. In other cases the developers were prompt and helpful; however, in still other cases I received support responses that were a waste of my time and unproductive toward resolving the reported issue. Some responses from other developer shops felt like support staff were responding just so they could say they responded rather than exerting a genuine mental effort to solve the reported issue, but not YITH techs. They have always been thorough and driven to resolve the reported issue FAST. Heck, in some cases they even solved a peripheral issue while working on the reported problem. Now THAT is good service!
So if you use WoocCommerce and are looking to economically add some nifty new features to your site, give the YITH Subscription Club a try and you will not be disappointed.
Clearly, YITH has set out to make raving fans of all their customers. Heck, I may apply to be their fan club president! 🙂
"The slogan of "We don't offer one-time support, we care for you day-by-day" really make their words promise."
First, we found one YITH Plugin which is suitable for our business. We decided to purchase the premium version of the plugin. We then search through the https://yithemes.com website and started to chat with the sale team.
We bargained with the Sale Team in order to get a discount for several of the Yith premium plugin. Then the Sales Team offer us the YITH Annual Subscription plan which basically can use all the YITH Premium plugin & themes. We decided to use the YITH Annual Subscription plan without any consideration as major premium plugin are really convenient for Woocommerce usage based on our business model.
Started using all YITH premium plugin & themes. All YITH plugin & themes will provide very clear documentation for major setup. It is easy to understand.
We have no basic knowledge of IT & WordPress. So, we try submitting the ticket to YITH Team regarding all sort of question for WordPress & WooCommerce. For the past 3 months, we submitted at least 2 tickets per day to YITH team for question, modification & improvement.
The respond for all submitted ticket was excellent and fast. We still remember the YITH Team even respond our email during Christmas Eve of 2015.
We also provided some idea to YITH Team which the YITH Plugin do not have the feature. Within a week, YITH Team responds to us they have improved the plugin based on our idea. The plugin improvement had eased & save our time for editing 300 products.
We gained so much knowledge about IT within this 3 months of conversation between YITH Team.
The slogan of "We don't offer one-time support, we care for you day-by-day" really make their words promise.
For those of trying to set up their own website and have doubt of huge investment needed. YIThemes are the right choice. Since we had been using YIThemes, our company expenses on IT drop by 45% as we did not outsource on the third party developer to help us fix our website problems. And the YITH Annual Subscription plans really worth for every penny.