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YITH WooCommerce Surveys

What the plugin does Create and show a custom survey on the Checkout page.
How you can benefit from it:
  • You will get answers from your users in the exact moment when they are more inclined to do it: during the purchasing process.
  • Thanks to the answers received through surveys, you will be able to apply focused marketing strategies to improve your e-commerce.

Warning deprecated plugin

This plugin is deprecated and cannot be purchased.

If you are using it, don't worry: we will continue to provide updates and support to all customer with an active licence.

What about getting an answer to your question from all your customers?

You certainly know it!

It’s never easy to get information from your customers. Even if you try by emails or by social networks, the results are never satisfying.
Several studies showed that the best moment to ask your question is during the checkout.
In fact, 100% of the people completing an order also fill in all the available fields.

During the checkout, customers do not have any distraction as they are focused on the purchase, and they do not think twice about giving the answer you are looking for.

With YITH WooCommerce Surveys, you can add small surveys on the “Checkout” page. Furthermore, through the statistics, you can obtain information that will be precious for your future choices.
Stop losing money and trust your customers!

  • Version: 1.31.0
  • Released: 2023-12-19
  •  
  • Minimum PHP version: 7.2
  • Requires: WordPress 6.2 and WooCommerce 8.2
  • Compatible up to: WordPress 6.4.x and WooCommerce 8.4.x
  •  
  • Supported multilanguage plugins: WPML
  • Translation ready: YES
  • Languages 100% guaranteed by YITH: English, Italian, Spanish
  • Languages provided by users: Dutch
  • Support for: YITH Proteo theme. All YITH plugins except for: YITH WooCommerce One-Click Checkout
  • Supported third party themes: Avada, Divi, Flatsome, Neighborhood, Storefront, X

WITH YITH SURVEYS YOU CAN:


Create as many surveys as you want

And allow unlimited answers from the users

Infinite questions and answers

Take advantage of the ``CHECKOUT`` page

Include the question in the “Checkout” page and choose the best position

Survey in checkout page


Include a mandatory survery

And force the users to answer to complete their order

Mandatory answer

Include the surveys in the product detail page

And choose to apply the question to one or more products

Widget and shortcode


Create the survey on any page

By widget or shortcode and customize the pages creating a complete list of the questions

Widget and shortcode

Discover the most profitable marketing strategies

Through the answers of users and the total amount of orders related to them

Report


Export the data into a CSV file

And elaborate the report also with different tools

Report

Hide the surveys

For those customers who have already answered

Hide survey


Take advantage of the WPML compatibility

You are free to easily translate the plugin with the powerful WPML tool

Wpml Compatible

Features

  • Save the answer in order details (admin side)
  • Change the displaying order of answers
  • Create unlimited surveys with unlimited answer possibilities
  • Display surveys:
    • on the "Checkout" page
    • on the product detail page
    • on any other page with widgets or shortcodes
  • Choose where to place the survey on the "Checkout" page and on the product detail page
  • Choose one or more products in which displaying the survey
  • Force users to answer the survey on the "Checkout page" to complete the order
  • Use the report of every single survey to get information about:
    • number of customers that have selected each answer
    • total amount of the orders linked to the answer (available for surveys added on the "Checkout" page)
  • Hide the survey to customers who have already answered
  • Export surveys and answers into CSV files

Plugin integrations

All the products in our YITH catalog are developed on the same shared framework. This grants full compatibility among all our plugins and allows combining them together to get even more powerful results and more complete solutions.

We do our best to also include compatibility with the most popular WordPress and WooCommerce plugins available on the market.

You can use this plugin with*:

YITH WooCommerce Multi Vendor

YITH WooCommerce Multi Vendor allows you to turn your store into a multistore where vendors manage their own product and earn a commission on every sale.
The integration with YITH WooCommerce Surveys allows vendors to create custom surveys that can be entered only within the product detail pages.

* All the plugins listed in this section are not included in YITH WooCommerce Surveys. In order to take advantage of a specific integration, you need to purchase and activate the premium version of the related plugin.

Screenshots

ADMIN VIEW

USER VIEW

Reviews (59)

Customer reviews

Rated 4.49 out of 5 stars
59 reviews

Are you a customer? Submit your review

submit review
  1. 4 out of 5

    Angel Pedraza - verified customer

    Fácil y directoOpción fácil y directa de obtener información. No hay mejor forma de planificar estrategias que conociendo los gustos y opiniones de mis clientes.

  2. 4 out of 5

    Alessandro Varina - verified customer

    Good pluginThe plugin works fine and without any issue. It's easy to use but I hope it will be possible to have a text field to let users insert their own answers in the future.

  3. 5 out of 5

    Gonzalo Casanueva Pérex - verified customer

    Sencillo y sin molestiasEs ideal para recabar información importante del negocio y se gestiona muy fácilmente, además de que una vez contestada la encuesta, se puede ocultar para aquellos que ya han respondido y evitar molestias.

  4. 4 out of 5

    Peter Maur - verified customer

    Useful and easy to work withIt has proven useful for gathering valuable feedback from my customers. To make it even more complete, maybe you can consider allowing users to enter their own answer to provide more freedom in the replies.

  5. 5 out of 5

    Ana Peraza - verified customer

    Excelente!Gran plugin y me encanta que puedo elegir dónde mostrar la encuesta. Fácil de entender y ante cualquier cosa que no he entendido, el soporte me ha ayudado en todo. De verdad excelente!

FAQ

Here you can find some frequently asked questions about this plugin. If you can't find a reply to your doubts, ask a question: we will reply in a very short time

How many questions and answers can I add?

Unlimited. The plugin is created as a one-question survey, so each question is a new survey with no restriction on the number of answers you can configure.

Is it possible to add a text field, so the customer can write a comment?

No, this is not possible since the admin can only create pre-set answers for the customer to choose from.

Can't find the answer?

Send us your question and we will reply very quick!

Send your question

Technical Info

  • Version: 1.31.0
  • Released: 2023-12-19
  •  
  • Minimum PHP version: 7.2
  • Requires: WordPress 6.2 and WooCommerce 8.2
  • Compatible up to: WordPress 6.4.x and WooCommerce 8.4.x
  •  
  • Supported multilanguage plugins: WPML
  • Translation ready: YES
  • Languages 100% guaranteed by YITH: English, Italian, Spanish
  • Languages provided by users: Dutch
  • Support for: YITH Proteo theme. All YITH plugins except for: YITH WooCommerce One-Click Checkout
  • Supported third party themes: Avada, Divi, Flatsome, Neighborhood, Storefront, X
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