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YITH WooCommerce Surveys

4.4358974358974 out of 5 based on 39 customer ratings
39 customer reviews
What the plugin does It allows sending a coupon to users who leave a review.
How I can benefit from it:
  • You will get answers from your users in the exact moment when they are more inclined to do it: during the purchasing process.
  • Thanks to the answers received through surveys, you will be able to apply focused marketing strategies to improve your e-commerce.

Join the club

  • Instant access to all plugins (included future ones!)
  • Up to 30 sites license for all items
  • Unlimited downloads for each product
  • Regular updates and improvements
  • Support with dedicate help desk
  • Cancel easily anytime

View details >

Select your subscription

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A subscription license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key.

Buyer Protection
Read more about the refund policy >
30 DAY MONEY BACK GUARANTEE: if you are not 100% satisfied with our products, you will receive a 100% refund for any reason.
Read more about the refund policy >

What about getting an answer to your question from all your customers?

You certainly know it!

It’s never easy to get information from your customers. Even if you try by emails or by social networks, the results are never satisfying.
Several studies showed that the best moment to ask your question is during the checkout.
In fact, 100% of the people completing an order also fill in all the available fields.

During the checkout, customers do not have any distraction as they are focused on the purchase, and they do not think twice about giving the answer you are looking for.

With YITH WooCommerce Surveys, you can add small surveys on the “Checkout” page. Furthermore, through the statistics, you can obtain information that will be precious for your future choices.
Stop losing money and trust your customers!

Quick info

  • Requires: WordPress 4.5 or higher
  • Compatible up to: WordPress 5.0.x
  • Requires: WooCommerce 3.3.x or higher
  • Compatible up to: WooCommerce 3.5.x
  • Minimum PHP version: 5.6
  • Version: 1.1.1
  • Released: 2019-04-09
  • 100% WPML Compatible: yes
  • Translation ready: yes
  • Languages: Dutch, English, Italian, Spanish
  • Support to: All YITH plugins except for YITH WooCommerce One-Click Checkout, All YITH themes, Avada, Divi, Flatsome, Neighborhood, Storefront, X

WITH YITH SURVEYS YOU CAN:


CREATE ALL THE SURVEYS YOU WANT

And allow unlimited answers from the users

Infinite questions and answers

TAKE ADVANTAGE OF THE ``CHECKOUT`` PAGE

Include the question in the “Checkout” page and choose the best position

Survey in checkout page


INCLUDE A MANDATORY SURVEY

And force the users to answer to complete their order

Mandatory answer

INCLUDE THE SURVEYS IN THE PRODUCT DETAIL PAGE

And choose to apply the question to one or more products

Widget and shortcode


CREATE THE SURVEY IN ANY PAGE

By widget or shortcode and customize the pages creating a complete list of the questions

Widget and shortcode

DISCOVER THE MOST PROFITABLE MARKETING STRATEGIES

Through the answers of users and the total amount of orders related to them

Report


EXPORT THE DATA IN CSV

And elaborate the report also with different tools

Report

HIDE THE SURVEYS

for those customers who have already answered

Hide survey


Take advantage of the wpml compatibility

You are free to easily translate the plugin with the powerful wpml to

Wpml Compatible

Customer reviews

Rated 4.4358974358974 out of 5 stars
39 reviews

Are you a customer? Submit your review

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39 reviews for YITH WooCommerce Surveys

  1. 5 out of 5

    (verified owner)

    Very happyIt is a good and flexible plugin, you can display the survey wherever you want, choose how to display it, how many products...It is very complete

    Was this review helpful to you? 0 of 0 people found this review helpful
  2. 2 out of 5

    (verified owner)

    Not satisfiedQuite useless to me. I needed to show a multi-question survey and found out it is not possible only after activating it. They should specify this important information on the plugin product page.

    Was this review helpful to you? 0 of 0 people found this review helpful
  • Hi there,
    Thanks for reviewing our product! I am sorry you thought our plugin had an important feature for you which, on the contrary, is not available. We will study the possibility to add it in the future if technically possible. Meanwhile, if you just can't use it as it is, you are still in time to request a refund. I take advantage of your review to remind you that you can test our plugins from the backend on their live demo. Moreover, we are always available to answer your pre-sale questions and give you any information you need on our live chat.

    Was this review helpful to you? 0 of 0 people found this review helpful
  • 4 out of 5

    (verified owner)

    It's okI'm happy with the plugin and with support but still don't understand why I have to pay every year for support and updates, I know it's the general trend, but I don't agree.

    Was this review helpful to you? 0 of 0 people found this review helpful
  • 4 out of 5

    (verified owner)

    Very satisfiedI use this plugin to put a survey in my check-out and it works really well!

    Was this review helpful to you? 0 of 0 people found this review helpful
  • 5 out of 5

    (verified owner)

    Great supportVery nice plugin, with excellent support. I've contacted support a few times, and they've always been nice and helpful.

    Was this review helpful to you? 0 of 0 people found this review helpful
  • Questions and answers of the customers

    1. 0 votes
      A

      Hello David,

       

      No, I'm afraid isn't possible send a coupon with the plugin. I'm sorry:(

       

      Regards.

    2. 0 votes
      A

      Hi, June! I am sorry, the plugin doesn't have this feature included in the premium version either. 

    3. 0 votes
      A

      Hi, David! Yes, you can use the plugin license on your stage site first, then reset it as explained in this guide to install the plugin on the live site. 

    4. 0 votes
      A

      Hi, Derek! The plugin allows showing the survey on a specific product but not for a product category, I am sorry. 

    5. 0 votes
      A

      Hi, Richard! The plugin has been conceived as one-question survey, so each question is a new survey with no restrictions on the number of answers you can configure. The survey is associated to the user, however, it only allows checking the number of answers given by the user but not their content.

    Join the club

    • Instant access to all plugins (included future ones!)
    • Up to 30 sites license for all items
    • Unlimited downloads for each product
    • Regular updates and improvements
    • Support with dedicate help desk
    • Cancel easily anytime

    View details >

    Select your subscription

    loading

    A subscription license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key.

    99% CUSTOMER SATISFACTION

    We don't offer one-time support, we care for you day-by-day.

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