Avoid overwhelming customers and reduce cart abandonment by making your checkout simple and neat
A/B split testing on checkout pages (analysis made to find out which checkout structure works better on e-commerce sites) has shown that a multi-step layout is the best option for a better user experience during the purchase process.
A multi-step structure helps customers feel more comfortable during the payment as they understand which step of the process they are in.
During the checkout, customers are generally required to add a lot of details on the same page and this process might seem long and confusing. In one word: overwhelming.
A multi-step checkout helps to sort data and split them into different sections displayed one after the other: this makes it much clearer from the customer’s point of view. It reduces the possibility of messing up information or making errors while filling in the forms. Cart abandonment and other common problems of websites with complex checkouts are greatly reduced.
Choose among 10 different layouts for the timeline of your multi-step checkout
You can choose among 10 different layouts for the timeline, five of them in vertical style and five of them horizontal. Set the layout that best suits your e-commerce website and the one to show to mobile users.
Customize the timeline colors: a checkout that suits every style and theme
To make sure that the checkout style can suit every e-commerce theme, you will be able to customize the colors of every step and status (previous, next and current step) and all the texts.
Choose whether to show icons or numbers for your checkout steps
Identify your steps with numbers or icons before the text. You can choose among the many high-quality icons we’ve designed for you or upload your own ones.
Merge Billing / Shipping and Order info / Payment steps to reduce the number of steps
Usability tests confirm that a multi-step checkout is much more effective if there are no more than four steps in total. To streamline the process, combine Billing and Shipping Info into one step and Order and Payment Info into another step.
Enable AJAX validation for every step
With the AJAX validation you can prevent customers from going on to the next step unless they have completed all mandatory fields.
Disable the Shipping step with just one click
If your products don’t need to be shipped, just disable the Shipping step and it will not show up in the checkout process.
Split the checkout into multiple steps (Login, Billing, Shipping, Order info, Payment)
Set the step transition speed New
Edit the labels of each checkout step New
Edit the labels of "Previous" and "Next" buttons New
Customize the step divider in text-style steps New
Show or hide the "Back to cart" button New
Allow customer login in checkout New
Allow guest checkout New
Text styles and 10 different styles for your steps (horizontal and vertical) New
Customize the colours of each single layout
Choose a default or a custom style for every step
Choose one of the default SVG icons or upload your custom icon New
Ajax validation of mandatory fields: if enabled, users will not be able to go to the next step if not all mandatory fields have been filled in.
Option to save details entered by customers in the checkout field: this way, if they leave and come back they don't have to fill them out over again New
Show or hide navigation buttons and customize the style
Show or hide the “Back to cart” button and customize the style
Customize the "Back to cart" button in the final step
Customize the checkout container and step timeline width New
Customise colour patterns for “My Account” and “Order Received” pages
Fully responsive checkout timeline
Pick a custom layout for the mobile version New
Merge steps to streamline your checkout: “Billing & Shipping” and “Order Info & Payment” New
Choose whether to show or remove the Shipping step
Option to skip the login step
Customize the message for returning customers in the “Login” step
Only logged in customers who have purchased this product may write a review.
Here you can find some frequently asked questions about this plugin. If you can't find a reply to your doubts, ask a question: we will reply in a very short time
Is it possible to change the colors so it will match my website?
Yes, you have the possibility to change the style and color of the steps.
Is it possible to validate the fields before the user proceeds to the next step?
The plugin uses the Ajax validation feature to verify all the fields have been filled correctly before letting users continue with the next step.
Can I remove a step or add a new one?
Yes, the plugin allows hiding the Shipping step and even merge the Billing and Shipping steps into one as well as Order Info and Payments. In this way, you will be able to create a multi-step checkout with only 2 or 3 steps: Login(if available), Shipping and Billing and Order Info and Payments. These options are available from version 2.0 released on July 1, 2020.
Am I able to switch which field appears on which step? And what about rename and re-order steps?
In order to switch the fields, you should use YITH Checkout Manager. You can rename the steps but not the sorting which remains the WooCommerce one and can't be edited.
Does it allow customers to update their cart by adding or removing items after filling out the name, billing address, shipping preference and come back to the checkout process to find their name, billing address, shipping preference still filled out?
Yes, this feature is available in our plugin, so, if registered customers leave the checkout and come back later, they will find the fields completed until the same step they were before leaving the process.
Can't find the answer?
Send us your question and we will reply very quick!
Dana Singh - verified owner
GreatI created exactly what I wanted, a clear interface with easy and dynamic steps to follow, great work!
Lorenzo Mazzi - verified owner
Good pluginGood plugin... very useful in order to improve the checkout process, which is very important.
Gianfranco Acevedo - verified owner
Cumple su funciónEs una buena opción para hacer más interactivo el último tramo de la orden pero hay que cuidarse de no hacer el proceso tedioso para el usuario. Luego de algunas pruebas decidí fusionar algunos pasos para no extenderlo a más de 3
Macauly Rowley - verified owner
usefula very useful plugin to change the look and feel of the checkout process, works well and without errors.
Zac Whitty - verified owner
Reliable supportMy first impression was not so good because after installing I found the checkout was not showing correctly on mobile devices. Yet, after reaching via chat I was directed to the support channel where I received the assistance required.