30 DAYS MONEY BACK GUARANTEE
100% refund if you are not satisfied
It would be wonderful to understand why those orders acquire a pending status, wouldn’t it?
I am sure you get disappointed when you see an order fixed in a pending status.You would make every effort to see it as completed, whereas the only thing you can do is wait for user’s decision and, if he/she won’t complete that order, it will be removed from the system. As a consequence, you will lose both sale and customer.
Our YITH WooCommerce Pending Survey has been studied for this purpose!
Once installed and configured, you could send an automatic email to users with a pending order, which allows you to establish a relationship with them and, possibly, to ask them if they have found issues during the purchase or the reason why they didn’t complete that order.
You could also stimulate users to give an answer by offering them a discount coupon. In this way you will obtain:
- the answers you need to fix potential obstacles on your e-commerce and to optimize your sales;
- a radical decreased percentage of pending orders;
- …and your customers’ loyalty!
- Version: 1.38.0
- Released: 2024-09-16
- Minimum PHP version: 7.2
- Requires: WordPress 6.4 and WooCommerce 9.1
- Compatible up to: WordPress 6.6.x and WooCommerce 9.3.x
- Supported multilanguage plugins: WPML
- Translation ready: YES
- Languages 100% guaranteed by YITH: English, Italian, Spanish
- Languages provided by users: French(100%), Dutch(100%)
- Support for: YITH Proteo theme. All YITH plugins.
- Supported third party themes: Avada, Divi, Flatsome, Neighborhood, Storefront, X
- GDPR Compliant: Yes
WITH YITH PENDING ORDER SURVEY YOU CAN:
Create one or more surveys
To share with users whom orders are still “pending”
Send a thank-you email when the order is completed
To every user who has answered the survey
Offer a discount on your products
By adding a coupon code in the survey email
Recover pending orders
And invite users to retry purchasing through the link you can provide in the survey email
View answers given by users
And even select the specific question you’d like to view
Track important statistics
By monitoring the conversion rate of recovered orders
CSV export collected data
So that you can process all answers to your surveys
Take advantage of the WPML compatibility
You are free to easily translate the plugin with the powerful WPML tool
1 year of updates, bug fixes and technical support
The official plugin license entitles you to one year of updates (and new features that will be added in future versions), error and bug fixes, and access to our technical support platform.
30-Day money back guarantee
Do you have any doubts about the plugin and don't know if it's a good fit for your project? You have nothing to worry about, you can always take advantage of our 100% money back guarantee and get a full refund within 30 days of purchase.
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information-dev1287 - verified customer
Higly recommended, useful toolCan't complain so far, It's working great for my site, I love it. Very easy to implement and it's a nice improvement for the overall shopping experience on my ecommerce.
Frank W. - verified customer
So happy with yith!All its options are well thought and it\'s very easy to use. I have to say also that support team is the best one I\'ve known!
Germán Martínez - verified customer
Maravillosa integraciónMaravillosa herramienta para mejorar cómo manejamos nuestra tienda de acuerdo al feedback de los clientes. Lo he estado usando con el plugin de plantillas de correos para personalizar aun más mi tienda. Muy feliz con ustedes!
support-dev4Tr - verified customer
Highly recommended, enhances customer engagementA nice tool for keeping track of pending or unfinished orders... it's a good way to create a personalized experiences for customers by understanding their needs. It works well and it's also nicely developed.
greg-089 - verified customer
Tools like this are a good investment, can confirmSo far it's the best way I found to handle pending orders, definitely worth it