Granting a high level of attention to your customers by offering a secure refund system will keep them faithful to your store for good
Did you know people read refund policies before buying any product?
If the website grants a refund for the product due to reasonable causes such as malfunctions, glitches, etc. buyers are more determined to complete their orders.
They will feel reassured.
And that’s great since that tremendously increases the conversion rate.
But do you know what happens if we offer a complex process to get refunds? Users will lose trust in your company and will most likely look somewhere else for their future purchases.
WooCommerce’s basic refund system is not very easy to deal with, and the communication between buyers and sellers is not directly implemented, which might be an increasing problem for your customers and might make your services seem unprofessional.
And you know what an annoyed customer seeking a refund can do? They might spread bad reviews and lower your company’s reputation on the internet, which would highly affect your business, and this is why we created something sensationally effective to avoid this scenario!
This is why YITH Advanced Refund System for WooCommerce exists, a plugin that makes refund requests accessible and easily manageable both from the administrator’s and the customer’s side.
After installing it, you don’t want to live without it. The customers’ trust in your store will rise skywards after they see it in action, and they will keep coming back to you, feeling safe.
Take a look at each feature we offer, and enjoy the show!
- Version: 1.41.0
- Released: 2024-09-18
- Minimum PHP version: 7.0
- Requires: WordPress 6.4 and WooCommerce 9.1
- Compatible up to: WordPress 6.6.x and WooCommerce 9.3.x
- WPML compatible: YES
- Translation ready: YES
- Languages 100% guaranteed by YITH: English, Italian, Spanish
- Languages provided by users: Dutch (92%), French (92%), Greek (92%), Polish (100%), Romanian (100%)
- Support for: YITH Proteo theme. All YITH plugins.
- Supported page builders: Elementor
WITH YITH ADVANCED REFUND SYSTEM YOU CAN:
Allow refund requests for the whole order or single products
Choose the best solution for your customers
Set a limit on the number of days within which customers can ask for a refund
No request can be submitted beyond that limit
Accept the refund requests automatically
Or let the administrator manage them manually
Choose how to pay the refunds
Manually or automatically, through the payment gateway previously used
Pay the total amount requested by the customer
Or insert the amount manually
Select the product quantity to refund
You can decide to refund the order partially
Offer coupons as an alternative to refunds
You can set an optional expiration date on the validity of the coupon
Re-stock the product automatically
After granting the refund
Check the order total
Allow refund requests only if the amount exceeds the configured threshold
Manage all requests from the related section
The icon shown on the orders allows spotting quickly those including a refund request
Reject the refund request with one click
User will receive a notification email
Let users explain the reasons for their refund requests
By sending a message and a file to provide detailed information
Configure ad hoc refunds for the single product
Set specific refund rules for simple products and single product variations
Notify users when the product is not refundable
Showing a custom message on the product page
Exchange messages with the user
You can refer to the complete message history of each refund request
Take advantage of an automatic email system
Administrator and user will be informed about the current status of refund requests
1 year of updates, bug fixes and technical support
The official plugin license entitles you to one year of updates (and new features that will be added in future versions), error and bug fixes, and access to our technical support platform.
30-Day money back guarantee
Do you have any doubts about the plugin and don't know if it's a good fit for your project? You have nothing to worry about, you can always take advantage of our 100% money back guarantee and get a full refund within 30 days of purchase.
María-Flor-De-Loto - verified customer
Lo volvería a comprarMe encanta este plugin, la verdad. Me parece super útil para poder manejar los reembolsos de mi tienda de manera más rápida y eficiente, lo recomiendo muchísimo.
jakedonelly - verified customer
Game changerI was thrilled to discover this plugin, which has transformed the way I handle refunds on my website. I was able to set an expiration date for refunds to align with my site's policy, and I love the option to turn the refund into a coupon discount. This plugin is a game-changer for anyone looking to enhance their refund system.
Tomás Herrera - verified customer
Buen plugin y gran equipo de soporte.Un plugin muy cómodo y práctico. El equipo de desarrolladores me ayudó cuando tuve un par de dudas con la configuración, la verdad que estoy bastante satisfecho en general.
vivicosta-5529 - verified customer
Strumento completo che consiglio a tutti!Come dice il nome stesso si tratta di uno strumento avanzato che semplifica il sistema di rimborso. È fantastico poter pagare il rimborso manualmente o attraverso il gateway di pagamento e l'opzione per rimborsare parzialmente gli ordini. Stavo cercando proprio qualcosa che facilitasse questo processo e per fortuna ho trovato questo plugin.
Martina Casco - verified customer
Muy contenta con el plugin :)Encantadísima con el plugin, la verdad que hace todo el proceso de los reembolsos mucho más fácil y rápido, tanto para los clientes como para mi. Lo recomiendo mucho, ahorra bastante tiempo.