30 DAYS MONEY BACK GUARANTEE
100% refund if you are not satisfied
by YITH. Completely free.
Granting a high level of attention for your customers by offering a secure refund system will keep them faithful to your store for good
Did you know people read refund policies before buying any product?
Basically, if the website grants a refund for the product due to reasonable causes such as malfunctions, glitches and such, buyers will be increasingly determined to complete their orders.
They will feel reassured.
And that’s great since that tremendously increases the conversion rate.
But do you know what happens if we offer a difficult process to get refunds? Users will lose trust in your company and they will most likely look somewhere else for their future purchases.
WooCommerce’s basic refund system is not very easy to deal with and the communication between buyers and sellers is not directly implemented, which might be an increasing problem for your customers and might make your services seem unprofessional.
And you know what an annoyed customer seeking a refund can do? They might spread bad reviews and lower your company’s reputation on the internet, which would highly affect your business, which is why we created something sensationally effective in order to avoid this scenario!
This is why YITH Advanced Refund System for WooCommerce exists, a plugin that makes refund requests accessible and easily manageable both from the administrator’s and the customer’s side.
After installing it, you don’t want to live without it. The customers’ trust in your store will rise skywards after they see it in action and they will keep coming back to you, feeling safe.
Take a look at each feature we offer, and enjoy the show!
- Version: 1.25.0
- Released: 2023-05-11
- Minimum PHP version: 7.0
- Requires: WordPress 6.0 and WooCommerce 7.5
- Compatible up to: WordPress 6.2.x and WooCommerce 7.7.x
- WPML compatible: YES
- Translation ready: YES
- Languages 100% guaranteed by YITH: English, Italian, Spanish
- Languages provided by users: Dutch (92%), French (92%), Greek (92%), Polish (100%)
- Support for: YITH Proteo theme. All YITH plugins.
- Supported page builders: Elementor
WITH YITH ADVANCED REFUND SYSTEM YOU CAN:
Allow refund requests for whole order or single product
Choose the best solution for your customers
Set a limit on the number of days within which customers can ask for a refund
No request can be submitted beyond that limit
Accept the refund request automatically
Or let the administrator manage it manually
Choose how to pay the refunds
Manually or automatically, through the payment gateway previously used
Pay the total amount requested by the customer
Or insert the amount manually
Select the product quantity to refund
You can decide to refund the order partially
Offer coupons as an alternative to the refunds
You can set an optional expiration date on the validity of the coupon
Restock the product automatically
After granting the refund
Check the order total
Allow refund requests only if the amount exceeds the configured threshold
Manage all requests from the related section
The icon shown on the orders allows spotting quickly those including a refund request
Reject the refund request with one click
User will receive a notification email
Let users explain the reasons for their refund requests
By sending a message and a file to provide detailed information
Configure ad hoc refunds for the single product
Set specific refund rules for simple products and single product variations
Notify users when the product can’t be refunded
Showing a custom message on the product page
Exchange messages with the user
You can refer to the complete message history of each refund request
Take advantage of an automatic email system
Administrator and user will be informed about the current status of refund requests
Take advantage of the WPML compatibility
You are free to easily translate the plugin with the powerful WPML tool
Vincent S. - verified owner
Good so farGood tool to easily manage refunds, I'm trying to offer coupons when customers ask for refunds and it's working so far, I'm still trying it out so I can't give it 5 stars yet
Ana Ribeiro - verified owner
La mejor atención post ventaEste complemento de verdad me ha servido como esperaba, lo recomiendo para cualquier tienda online ya que vas a poder brindar a tus clientes una forma mucho más sencilla de tramitar un reembolso. En mi caso, ha sido para mejor, sin dudas, y el equipo de soporte se ha portado de forma muy eficiente ante mis consultas.
Max Schreiber - verified owner
100% recommendedI love the option of accepting the refunds either automatically or manually. This and the support you guys offer are the best!!
Sharon A. Harris - verified owner
A must have pluginI can't think of a better way to handle refunds! My shop became more reliable to new customers as the process is open and easy to manage.
Gaspar Rivera - verified owner
Nos hace el trabajo más sencilloContamos con politicas de reembolsos realmente flexibles, por lo que esta herramienta (si bien se nos hace costoso) ha sido muy útil para facilitarnos el trabajo.