Giving a high level of attention to your customers by offering them a secure refund system will keep them loyal to your store for a long time
Did you know people read refund policies before buying any product?
If the website offers a refund for the product due to reasonable causes such as malfunctions, glitches, etc. buyers are more determined to complete their orders.
They will feel reassured.
And that’s great because that increases the conversion rate tremendously.
But do you know what happens if we offer a complicated refund process? Users will lose trust in your company and will most likely look elsewhere for their future purchases.
WooCommerce’s basic refund system is not very easy to use, and the communication between buyers and sellers is not directly implemented, which might be an increasing problem for your customers and might make your services look unprofessional.
And do you know what an annoyed customer seeking a refund can do? They might spread bad reviews and lower your company’s reputation on the internet, which would have a huge impact on your business, so we created something sensationally effective to avoid this scenario!
This is why YITH Advanced Refund System for WooCommerce exists, a plugin that makes refund requests accessible and easy to manage for both the administrator and the customer.
Once installed, you won’t want to live without it. The customers’ trust in your store will rise skywards after they see it in action, and they will keep coming back to you, feeling safe.
Take a look at all the features it offers and enjoy the show!
- Version: 1.45.0
- Released: 2025-02-17
- Minimum PHP version: 7.4
- Requires: WordPress 6.5 and WooCommerce 9.5
- Compatible up to: WordPress 6.7.x and WooCommerce 9.7.x
- WPML compatible: YES
- Translation ready: YES
- Languages 100% guaranteed by YITH: English, Italian, Spanish
- Languages provided by users: Dutch (92%), French (92%), Greek (92%), Polish (100%), Romanian (100%)
- Support for: YITH Proteo theme. All YITH plugins.
- Supported page builders: Elementor
WITH YITH ADVANCED REFUND SYSTEM YOU CAN:
Allow refund requests for the entire order or single products
Choose the best solution for your customers

Limit the number of days within which customers can request a refund
No request can be submitted beyond that limit

Automatically accept refund requests
Or let the administrator manage them manually

Choose how to pay the refunds
Manually or automatically, through the payment gateway previously used

Pay the total amount requested by the customer
Or enter the amount manually

Select the product quantity to be refunded
You can decide to refund the order partially

Offer coupons as an alternative to refunds
You can set an optional expiration date for the validity of the coupon

Re-stock the product automatically
After the refund has been granted

Check the order total
Allow refund requests only if the amount exceeds the configured threshold

Manage all requests from the related section
The icon shown on the orders allows you to quickly identify those that include a refund request

Reject the refund request with one click
User will receive a notification email

Let users explain the reasons for their refund requests
By sending a message and a file to provide detailed information

Configure ad hoc refunds for the single product
Set specific refund rules for simple products and single product variations

Notify users if the product is not refundable
By showing a custom message on the product page

Exchange messages with the user
You can view the full message history for each refund request

Take advantage of an automated email system
Administrator and user will be informed about the current status of refund requests

1 year of updates, bug fixes and technical support
The official plugin license entitles you to one year of updates (and new features that will be added in future versions), error and bug fixes, and access to our technical support platform.
30-Day money back guarantee
Do you have any doubts about the plugin and don't know if it's a good fit for your project? You have nothing to worry about, you can always take advantage of our 100% money back guarantee and get a full refund within 30 days of purchase.
Albert S. - verified customer
Love it!Love this plugin, makes the whole refund process super easy
Robert Szewczuk - verified customer
Easy to use and perfect integration!I was only using the customize my account page plugin but added this one as well and I can confirm that they work incredibly well together. I'm super happy with both plugins and I highly recommend them
María-Flor-De-Loto - verified customer
Lo volvería a comprarMe encanta este plugin, la verdad. Me parece super útil para poder manejar los reembolsos de mi tienda de manera más rápida y eficiente, lo recomiendo muchísimo.
jakedonelly - verified customer
Game changerI was thrilled to discover this plugin, which has transformed the way I handle refunds on my website. I was able to set an expiration date for refunds to align with my site's policy, and I love the option to turn the refund into a coupon discount. This plugin is a game-changer for anyone looking to enhance their refund system.
Tomás Herrera - verified customer
Buen plugin y gran equipo de soporte.Un plugin muy cómodo y práctico. El equipo de desarrolladores me ayudó cuando tuve un par de dudas con la configuración, la verdad que estoy bastante satisfecho en general.