YITH Advanced Refund System for WooCommerce

Did you know people read refund policies before buying any product?

Basically, if the website grants a refund for the product due to reasonable causes such as malfunctions, glitches and such, buyers will be increasingly determined to complete their orders.

They will feel reassured.

And that’s great since that tremendously increases the conversion rate.

But do you know what happens if we offer a difficult process to get refunds? Users will lose trust in your company and they will most likely look somewhere else for their future purchases.

This plugin is not subject to the GDPR as it does not store any sensitive information except for the ones used on WordPress and WooCommerce, which are already handled through their software.

YITH Advanced Refund System for WooCommerce

4.50 out of 5 based on 16 customer ratings
16 customer reviews

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Buyer Protection
Read more about the refund policy >
30 DAY MONEY BACK GUARANTEE: if you are not 100% satisfied with our products, you will receive a 100% refund for any reason.
Read more about the refund policy >

Granting a high level of attention for your customers by offering a secure refund system will keep them faithful to your store for good

WooCommerce’s basic refund system is not very easy to deal with and the communication between buyers and sellers is not directly implemented, which might be an increasing problem for your customers and might make your services seem unprofessional.

And you know what an annoyed customer seeking a refund can do? They might spread bad reviews and lower your company’s reputation on the internet, which would highly affect your business, which is why we created something sensationally effective in order to avoid this scenario!

This is why YITH Advanced Refund System for WooCommerce exists, a plugin that makes refund requests accessible and easily manageable both from the administrator’s and the customer’s side.

After installing it, you will no longer be able to do without it, and when customers see it in action, their trust in your store will rise skywards and they will keep coming to your store, feeling safe.

Take a look at each feature we offer, and enjoy the show!

Quick info

Requires: WordPress 4.7 or higher
Compatible up to: WordPress 4.9.6
Requires: WooCommerce 3.2.x or higher
Compatible up to: WooCommerce 3.4.x
Minimum PHP version: 5.4
Version: 1.0.9
Released: 2018-05-25
100% WPML Compatible: yes
Translation ready: yes
Languages: Dutch, English, Italian, Spanish
Support to:
  • All YITH plugins
  • All YITH themes

WITH YITH ADVANCED REFUND SYSTEM YOU CAN:

Allow refund requests for whole order or single product

Choose the best solution for your customers

Allow refund on order or all order

Set a limit on the number of days within which customers can ask for a refund

No request can be submitted beyond that limit

Number of days for refund

Accept the refund request automatically

Or let the administrator manage it manually

manage refund request

Choose how to pay the refunds

Manually or automatically, through the payment gateway previously used

Pay refund

Pay the total amount requested by the customer

Or insert the amount manually

Set the refund amount

Select the product quantity to refund

You can decide to refund the order partially

Manage quantity for refund

Offer coupons as an alternative to the refunds

You can set an optional expiration date on the validity of the coupon

Offer coupon

Restock the product automatically

After granting the refund

Restock refunded items

Check the order total

Allow refund requests only if the amount exceeds the configured threshold

Set minimum order amount to request refund

Manage all requests from the related section

The icon shown on the orders allows spotting quickly those including a refund request

Refund requests

Reject the refund request with one click

User will receive a notification email

Reject refund

Let users explain the reasons for their refund requests

By sending a message and a file to provide detailed information

Popup message

Configure ad hoc refunds for the single product

Set specific refund rules for simple products and single product variations

Set refund settings on single product

Notify users when the product can't be refunded

Showing a custom message on the product page

Show custom message on not-refundable products

Exchange messages with the user

You can refer to the complete message chronology of each refund request

Exchange of messages

Take advantage of an automatic email system

Administrator and user will be informed about the current status of refund requests

Emails

Take advantage of the wpml compatibility

You are free to easily translate the plugin with the powerful wpml to

Wpml Compatible

Customers' review

Rated 4.50 out of 5 stars
16 reviews

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16 reviews for YITH Advanced Refund System for WooCommerce

  1. 5 out of 5

    (verified owner)

    Everything is perfect!It is a great plugin and it really helps solve some of my bigger problems with my customers. Moreover the company gives one of the best customer services I’ve ever seen. Thanks a lot for every thing you’ve done.

    Was this review helpful to you? 0 of 0 people found this review helpful
  2. 5 out of 5

    (verified owner)

    NiceNice plugin and quick help from support, best ever!

    Was this review helpful to you? 0 of 0 people found this review helpful
  3. 5 out of 5

    (verified owner)

    The best support everA plugin that works well and that is well supported. I was really impressed when I first got in touch with a sales operator, she was very helpful and very kind. I was amused, and I was even more pleased to discover that it was not just a person, but the entire company who is always helpful and listens to what customers ask. It's a great value, thanks!

    Was this review helpful to you? 0 of 0 people found this review helpful
  4. 4 out of 5

    (verified owner)

    The support helped me a lot, I was like a pain but they were very gentle and patience. I suggest their suppor tto everybody!!

    Was this review helpful to you? 0 of 0 people found this review helpful
  5. 5 out of 5

    (verified owner)

    Great!Love this plugin and the way I can manage refunds for my shop. Partial refunds, stock management, custom messages for non-refundable products make things much easier. Too many useful features to be listed. Constantly updated. Great!

    Was this review helpful to you? 0 of 0 people found this review helpful

Questions and answers of the customers

  1. 0 votes
  2. 0 votes
    A

    Hello Yusareba,

    Yes, this can be done through a small customization, you can easily open a ticket after you've bought the premium version.

    Regards.

  3. 0 votes
    A Hello there, Regarding your questions, here you have the answers: >it is possible to give customers the possibility to choose if a refund will be by cashback or coupon, so I don't have to offer coupon after refund request? -I'm afraid no, offering a coupon is only after the customer have requested the refund. > Can I set a fee on refund so I can set refund automatically?I would that who make the request, if want a coupon, get the total import instead if want cashback have a little reduction like 5% (for e..g) -Sorry but this is also not possible. If you need further help you can always write us to [email protected] Regards:)
  4. 0 votes
    A

    Hi there!

    The only way to refund tickets is with the WooCommerce Order Refund process.

    I hope this answered your question :)

  5. 1 vote
    A

    Hola Naiara,

     

    Me temo que de momento no es posible, pero esta opción estará disponible en futuras actualizaciones aunque no puedo darte una fecha concreta aún.

     

    Saludos.)

Select your subscription

A subscription license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key.

Join the club

  • instant access to ALL PLUGINS and ALL THEMES (included future ones!)
  • up to 30 sites license for all items
  • unlimited downloads for each product
  • regular updates and support with dedicated help desk
  • join the community and suggest a product
  • cancel easily anytime

View details

JOIN THE CLUB NOW!