YITH Advanced Refund System for WooCommerce
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Did you know people read refund policies before buying any product?

Basically, if the website grants a refund for the product due to reasonable causes such as malfunctions, glitches and such, buyers will be increasingly determined to complete their orders.

They will feel reassured.

And that’s great, since that tremendously increases the conversion rate.

But do you know what happens if we offer a difficult process to get refunds? Users will lose trust in your company and they will most likely look somewhere else for their future purchases.

YITH Advanced Refund System for WooCommerce

4.50 out of 5 based on 10 customer ratings
10 customer reviews

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Granting a high level of attention for your customers by offering a secure refund system will keep them faithful to your store for good

WooCommerce’s basic refund system is not very easy to deal with and the communication between buyers and sellers is not directly implemented, which might be an increasing problem for your customers and might make your services seem unprofessional.

And you know what an annoyed customer seeking a refund can do? They might spread bad reviews and lower your company’s reputation on the internet, which would highly affect your business, which is why we created something sensationally effective in order to avoid this scenario!

This is why YITH Advanced Refund System for WooCommerce exists, a plugin that makes refund requests accessible and easily manageable both from the user’s and the customer’s side.

After installing it, you will no longer be able to do without it, and when customers see it in action, their trust in your store will rise skywards and they will keep coming to your store, feeling safe.

Take a look at each feature we offer, and enjoy the show!

Quick info

Requires: WordPress 4.5 or higher
Compatible up to: WordPress 4.9.x
Requires: WooCommerce 3.0 or higher
Compatible up to: WooCommerce 3.2.x
Minimum PHP version: 5.4
Version: 1.0.2
Released: 2017-11-22
100% WPML Compatible: yes
Translation ready: yes
Languages: English, Italian
Support to:
  • All YITH plugins
  • All YITH themes

WITH THIS PLUGIN YOU CAN:

Allow refund requests for whole order or single product

Choose the best solution for your customers

Allow refund on order or all order

Set a limit on the number of days within which customers can ask for a refund

No request can be submitted beyond that limit

Number of days for refund

Accept the refund request automatically

Or let the administrator manage it manually

manage refund request

Choose how to pay the refunds

Manually or automatically, through the payment gateway previously used

Pay refund

Pay the total amount requested by the customer

Or insert the amount manually

Set the refund amount

Select the product quantity to refund

You can decide to refund the order partially

Manage quantity for refund

Offer coupons as an alternative to the refunds

You can set an optional expiration date on the validity of the coupon

Offer coupon

Restock the product automatically

After granting the refund

Restock refunded items

Check the order total

Allow refund requests only if the amount exceeds the configured threshold

Set minimum order amount to request refund

Manage all requests from the related section

The icon shown on the orders allows spotting quickly those including a refund request

Refund requests

Reject the refund request with one click

User will receive a notification email

Reject refund

Let users explain the reasons for their refund requests

By sending a message and a file to provide detailed information

Popup message

Configure ad hoc refunds for the single product

Set specific refund rules for simple products and single product variations

Set refund settings on single product

Notify users when the product can't be refunded

Showing a custom message on the product page

Show custom message on not-refundable products

Exchange messages with the user

You can refer to the complete message chronology of each refund request

Exchange of messages

Take advantage of an automatic email system

Administrator and user will be informed about the current status of refund requests

Emails

Take advantage of the wpml compatibility

You are free to easily translate the plugin with the powerful wpml to

Wpml Compatible

Customers' review

Rated 4.50 out of 5 stars
10 reviews

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10 reviews for YITH Advanced Refund System for WooCommerce

  1. 3 out of 5

    Fine but not completely happyPlugin works ok most of the time, but a little disapointed, refund form does not always open well.

    Was this review helpful to you? 0 of 0 people found this review helpful

  2. 5 out of 5

    (verified owner)

    I'm totally satisfied with this plugin.I had the possibility to test it inside out on the live demo that yith offers and it worked very well. After buying, configuring it in my WooCommerce store was as easy as pie and now works very well. I hope all your plugins are like this one!

    Was this review helpful to you? 0 of 0 people found this review helpful

  3. 4 out of 5

    (verified owner)

    I think this is a very good improvement for all shops, once again, thanks Yith

    Was this review helpful to you? 0 of 0 people found this review helpful

    • Hello Madox,

      Thanks to you! With this type of feedback, we are always happy to still working hard to offer our customers the best we can afford.

      Regards!

      Was this review helpful to you? 0 of 0 people found this review helpful

  4. 5 out of 5

    (verified owner)

    Nice addition to my webshop, love it!

    Was this review helpful to you? 0 of 0 people found this review helpful

    • Hi there,
      And thanks for taking the time to review this plugin. It is important to make easy-to-use but also flexible products for us and reading that this is appreciated by you is a great reward!
      Thanks, and for any further requests, do not hesitate to contact us!

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  5. 5 out of 5

    (verified owner)

    excellent toolMy customers often place orders with multiple products so the partial refund is a perfect feature.

    Was this review helpful to you? 0 of 0 people found this review helpful

    • Thank you for your feedback, Lesley! It's good to hear the plugin features satisfy your needs.

      Was this review helpful to you? 0 of 0 people found this review helpful

Questions and answers of the customers

  1. 1 vote
    A

    Hola Naiara,

     

    Me temo que de momento no es posible, pero esta opción estará disponible en futuras actualizaciones aunque no puedo darte una fecha concreta aún.

     

    Saludos.)

  2. 0 votes
    A

    Hi, David! If I am not misunderstanding, your request seems more related to our YITH WooCommerce Multi Vendor. If so, the vendor shipping cost overrides the default one added in WooCommerce plugin. The shipping module included in YITH Multi Vendor doesn't work with per product shipping so at the moment it is not possible to achieve your goal. 

  3. 0 votes
    A

    Hello David,

     

    I can confirm we are working on the integration between this plugins so it will be available soon, but unfortunately I can't give you a specific date.

     

    Regards:)

  4. 0 votes
    Answered by the admin

    Hi Jeff,

    it is not possible to submit an order as a guest. So, it is mandatory that users create an account when they purchase something and so refunds can be easily managed. 

  5. 0 votes
    A

    Hi, Gagan! The plugin is not compatible with WC Vendor, I am sorry. It can be used on the same site with our YITH WooCommerce Multi Vendor but, since they are not integrated, they can't interact. You can find a comparison table of vendors plugins at this link

Send me a notification for each new answer.

Select your License

A license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key in order for you to receive updates and support.

Join the club

  • instant access to ALL PLUGINS and ALL THEMES (included future ones!)
  • 12 new plugins/year
  • up to 30 sites license for all items
  • unlimited downloads for each product
  • regular updates and support with dedicated help desk
  • join the community and suggest a product
  • cancel easily anytime

View details

JOIN THE CLUB NOW!