#1 Independent Seller of WooCommerce Plugins
English

YITH FAQ for WordPress & WooCommerce

What the plugin does Create unlimited FAQs to show on any page of your shop or on the product pages.
How you can benefit from it:
  • boost your store user experience and provide customers with clear information about payments, shipping, policies, etc. in an easy-to-use FAQ section;
  • create a page with the frequently asked questions and remove any doubt or objections your customers may have before buying a product;
  • create custom FAQs to show on the product pages and provide your customers with all the information they need to make an informed decision to purchase;
  • reduce the workload on your customer service team by allowing users to find the answers to their questions completely on their own;
  • boost your website indexing process by catching and using the search queries related to your shop and the products you sell.
loading
1 year of updates and support
30-day money back guarantee
Buyer Protection If you are not satisfied with our products, you will receive a 100% refund for any reason. Read more about the refund policy >
This plugin is used by 169 customers, with a rating of 4.4/5 and a 97% customer satisfaction in support!


Set up an FAQ system to quickly answer your customers’ frequent questions

It’s a well-known issue: online buyers have to deal with the fact that they cannot ask for help from a person face to face. “Is this bag large enough for my laptop?”, “What if I buy the wrong size? Can I return the product?”, “Does your shop ship to my home country? And how much does it cost?”, “Is this product cruelty-free? I don’t want to buy products that have been tested on animals!”

These and many more doubts are a real sales hindrance: according to some statistics, 35% of users choose to not buy products they are interested in if they cannot find a quick answer to their questions on the e-commerce site.

With YITH FAQ for WordPress & WooCommerce you can set up an FAQ system that has a double advantage: on the one hand, you can create an FAQ page to answer all the frequent questions about your shop (e.g. shipping, payments, policies, returns, refunds, and so on) and on the other hand, you can create an FAQ section for every product page to target specific questions about your products (e.g. sizes, fabric, dimensions, laundry guide, and so on).



Create unlimited FAQs and set up their content using Gutenberg blocks

Do you want to create multiple FAQ pages or show some of the questions on the Customer Care page and others in the footer? No problem: with this plugin, you can create unlimited FAQs and leverage the potential of Gutenberg blocks to set up their content. This way, you can create advanced FAQs and add text, buttons, images, icons, etc.



Create FAQ categories to let your users filter the questions

Do you have too many FAQs to display and want to make sure this page is user-friendly? Group your questions into categories (e.g. “Orders”, “Shipping”, “Returns & Refunds”, etc.) and let users filter the questions (in AJAX) based on the topic and category they are interested in.



Use the Gutenberg block or the shortcode to show the FAQs on your shop

Once you create the questions, you can generate unlimited “shortcodes” or Gutenberg blocks to display specific questions on your shop pages. You can add them into a specific FAQ page, into the footer, in a sidebar, or in any other widget area. When you create the shortcode, you can customize the style, choose how many and which questions to show, and much more.



NEW

Assign FAQ blocks to the products

Since version 2.0, the plugin fully supports WooCommerce, so you will be able to configure specific FAQ sets on your product pages. On the product page, you will see an additional FAQ tab – listed among the default WooCommerce ones – where you can display the most frequently asked questions about your products to clear your customers’ pre-sales doubts in real-time.



Let your users search for a question

Choose whether to show a search field to let your users search for the questions by keywords and quickly find the answers they are looking for.



Show an FAQ table of content

Do you have a page with multiple questions listed one below the other? To improve your site’s usability, why not simply show a table of content with links to each question? This way, your users will be able to quickly spot the question they are looking for and scroll down to it with a single click.



Customize the FAQ style

Since version 2.0, the plugin allows you to customize every detail of the FAQ style: colors, icons, typography, pagination and filter style… This way, this section can fit well with your shop layout and your brand’s style.


Features

 
  • FAQ creation
    • Create unlimited FAQs
    • Use Gutenberg blocks to set each FAQ content
    • Create unlimited FAQ categories
    • Allow users to filter FAQs by category in AJAX
    • Two layouts for the category filter (pill or minimal) New
    • Show FAQs as a simple list, in toggle or in accordion style
    • Create unlimited shortcodes to show all or specific FAQs on pages of your shop
    • Insert the FAQ shortcode using the built-in Gutenberg blocks New
    • Show all FAQs (with infinite scrolling) or choose how many FAQs to show per page
    • Choose whether to show the FAQs expanded or collapsed
    • Choose whether to show a “Copy link” on each FAQ
    • Show an FAQ search field
    • Show an FAQ table of content
  • WooCommerce options
    • Show an FAQ shortcode on each product (in WooCommerce tabs) New Hot
    • Customize the tab label New
  • Customization
    • Choose the icon and its position
    • Choose the pagination style (square or minimal) New
    • Customize the search style and colors
    • Customize the category filter style and colors
    • Customize the FAQ style and colors
    • Use the default AJAX loader or upload a custom one New

Screenshots

Admin

User

Reviews (48)

Customer reviews

Rated 4.40 out of 5 stars
48 reviews

Are you a customer? Submit your review

submit review
  1. 4 out of 5

    Jenny Espino - verified owner

    De los mejoresRecientemente cambié a yith y no me arrepiento para nada. El soporte es excelente y están siempre dispuestos a ayudar

  2. 5 out of 5

    Jane T. Cullinan - verified owner

    Great update!I have recently updated to the new version and it is great! Well deserved 5 stars to this great tool!

  3. 5 out of 5

    Fabrizio Grossi - verified owner

    PerfettoAvevo usato questo plugin per un cliente tempo fa e ne ero rimasto soddisfatto. Ora ne ho avuto bisogno per un nuovo sito e sono rimasto piacevolmente sorpreso nel vedere com'è stato migliorato. Davvero complimenti! Utilissima anche la possibilità di mostrare la tab nelle pagine prodotto. Consigliato!

  4. 4 out of 5

    Ralph Evans - verified owner

    Easy to useSimple to use and set up. I wanted to use the theme I had but it caused some conflicts with the plugin. But the support suggested other one and it worked perfectly :)

  5. 5 out of 5

    Mariola Gaytan - verified owner

    Opción confiableEs un plugin básico y muy necesario que se mantiene relevante en el tiempo. El soporte sin duda también se lleva 5 estrellas.

FAQ

Here you can find some frequently asked questions about this plugin. If you can't find a reply to your doubts, ask a question: we will reply in a very short time
Topics:
  • All
  • Customization

Can the FAQs be sorted by date?

No, there is no automatic date sorting, but the FAQs can be sorted by drag and drop from the FAQ overview page.

Is the style determined by the theme?

The plugin allows setting the colors of the search box, filters, icon, FAQ, and pagination whereas the font will be the same as the theme you use.

Can't find the answer?

Send us your question and we will reply very quick!

Send your question

Technical Info

  • Version: 2.3.0
  • Released: 2022-09-05
  •  
  • Minimum PHP version: 7.0
  • Requires: WordPress 5.8 and WooCommerce 6.7
  • Compatible up to: WordPress 6.0.x and WooCommerce 6.9.x
  •  
  • Supported multilanguage plugins: WPML, Weglot, Loco Translate
  • Translation ready: YES
  • Languages 100% guaranteed by YITH: English, Italian, Spanish
  • Support for: YITH Proteo theme. All YITH plugins.
  • Supported page builders: Elementor, Gutenberg
  • GDPR Compliant: Not applicable
loading
1 year of updates and support
30-day money back guarantee
Buyer Protection If you are not satisfied with our products, you will receive a 100% refund for any reason. Read more about the refund policy >
97% CUSTOMER SATISFACTION

We take great care of you and your shop today, and every day after that.

Meet the team