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100% refund if you are not satisfied
by YITH. Completely free.
Answer frequent questions immediately using a smart and easy-to-use FAQ system and make your potential customers happy
It’s hard to get it, but it’s the truth.
People who browse your shop in search of a product to buy are human beings as well as you, in the flesh, and as such, they think, reflect and ask questions.
You know when you’re in front of a product on the shop shelf, you’re ready to buy, but nobody comes to help and resolve doubts about shipping, packaging, building materials and so on?
You try to find the answer to your questions in vain, but nobody is listening, you get gradually overwhelmed with frustration and finally leave the shop disappointed and bitterly annoyed.
On the web, this behaviour is blown out of proportion and every single question left without answer turns into a lost sale in no time. And for those few people who take the further step to send an email and ask, the waiting time makes their dissatisfaction even bigger.
And what about customer care? Well, the team always answers the very same questions and their motivation to work drops down quickly.
You can solve this problem easily and immediately!
Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness and your sales.
We’ve just created a product you can’t live without!
Moreover, every single FAQ can be easily shared to your customers using a link that you can send per email or chat whenever you need in less than a few seconds, as easy as pie.
Check the online demo now and test all the features of the FAQ system we’ve just released to simplify your work and your business.
Note: our plugin for WordPress creates FAQs that you can enter in any place of your website using a shortcode and is compatible with WooCommerce.
- Version: 1.6.0
- Released: 2021-11-29
- Minimum PHP version: 7.0
- Requires: WordPress 5.6
- Compatible up to: WordPress 5.8.x
- Supported multilanguage plugins: WPML, Weglot, Loco Translate
- Translation ready: YES
- Languages 100% guaranteed by YITH: Dutch, English, Italian, Spanish
- Languages provided by users: German (100%)
- Support for: YITH Proteo theme. All YITH plugins.
- Supported page builders: Elementor, Gutenberg
- GDPR Compliant: Not applicable
WITH YITH FAQ YOU CAN:
Add a search bar to your FAQ page
Let customers search FAQs on keywords
Add a category to your question
Let customers filter FAQs by category
Create shortcodes in the blink of an eye
Set the options you want and can create a shortcode immediately
Choose the display style of the FAQ
Select an icon, size and position
Customize the layout of your FAQ page
Set colors for every button, icon and category
Take advantage of the WPML compatibility
You are free to easily translate the plugin with the powerful WPML tool
Katja Boehm - verified owner
Basic functionality but it does the job and lets you manage the FAQ area in an easy way
Blake S. - verified owner
All perfect!Every e-commerce needs its FAQ section to improve the way they manage their customers' inquiries. This plugin specifically has been very easy to use and I'll recommend it to everyone.
Aide Osorio - verified owner
Es una herramienta sencilla, pero a la vez es muy util, cumple a la perfercción con su función. En definitiva la recomiendo, en especial por la amabilidad del equipo de soporte.
Misledys Arellano - verified owner
Buen resultadoQuizás no es el primer complemento que compraríamos pero es definitvamente necesario para ofrecer la mejor experiencia en nuestro sitio y tener a los clientes contentos
Hilario Velazquez - verified owner
integración con Multi Vendorexcelente pero estaría genial si cada vendedor pudiera gestionar sus propias preguntas frecuentes