#1 Independent Seller of WooCommerce Plugins
Switch language
English

YITH WooCommerce Advanced Reviews

What the plugin does The all-in-one plugin for getting positive product reviews, building your e-commerce reputation, and using social proof to drive sales.
How you can benefit from it:
  • show products reviews to build trust: statistics show that 70% of online shoppers read an average of six customer reviews before making a purchase;
  • set up advanced reviews with multiple criteria (e.g. size, material, quality, etc.) and allow your customers to upload pictures and videos to make reviews more engaging and authentic;
  • get more reviews by sending automatic emails to your customers a few days after their purchase. You can send them a coupon or an exclusive discount to motivate them to leave a review and make another purchase from your store;
  • reward users who leave reviews with discount coupons when they reach certain goals (e.g. 25% discount for writing 10 reviews). This strategy will retain users and encourage them to make repeat purchases;
  • create a modern and attractive review section with a 100% mobile-friendly design inspired by large e-commerce stores: filters, image/video gallery, review voting, etc;
  • use shortcodes and blocks to display reviews on your store's homepage, landing page, or dedicated "Customer comments" page.
loading
1 year of updates and support
30-day money back guarantee
30 days money back guarantee Buy confidently with our buyer protection and get a full refund for any reason. Read our refund policy >
This plugin is used by 8,576 customers, with a rating of 4.5/5 and a 98% customer satisfaction in support!
YITH WooCommerce Advanced Reviews

Product reviews: the #1 strategy for building trust, improving your e-commerce reputation, and selling more

Customer reviews play a key role in the buying process for online shoppers, no matter what products or services you sell on your e-commerce store. Considering our own experience, what do we usually do before we proceed with a purchase? We look for reviews. On average, we read at least 7 of them before making a decision. Let’s look at some other numbers: from a Dixa study on online shopping, 97 percent of users say that customer reviews influence what they purchase. If there are no customer reviews for a product, 92% of those same users will abandon the purchase. In fact, if there are no reviews for the product they are interested in, 1 in 3 users will leave the e-commerce within seconds. These are important numbers that show that online sales without reviews are difficult, if not impossible.

YITH Advanced Reviews allows you to automatically request reviews from your customers (and encourage them with discount coupons) and create an advanced review section for your products to immediately start building trust and reputation for your online business. A must-have tool if you want to make a difference and sell online using the principles of social proof.

Create global or specific review boxes by product, category or tag

Thanks to the new “Review Boxes” system, you can customize the global box and display it on all of your products, or you can create ad hoc boxes to be displayed on specific products, categories, or tags. This versatile solution allows you to set different rating criteria for your products (for example, if you sell sportswear and supplements, you can allow your customers to choose how many stars to assign to the “size” criterion only for products in the “apparel” category, and to the “taste” criterion only for supplements), and to choose for each box whether to display filters, graphic bars, an average rating box, and more.

Review box for product
Multi-criteria rating
New

Set up multiple criteria for more targeted reviews 

Give your customers the option of leaving an overall feedback on the product or specifying various criteria so that you can get more targeted and specific feedback on particular aspects of the product, such as size, shipping, quality, materials, usability, and so on. You can also personalize the criteria with icons or images that provide a visual representation of the criteria to give immediate feedback to the users checking the reviews. 

Define review posting permissions 

The plugin has many options for defining what users can and cannot do when posting reviews. For example, you can choose whether or not your customers can leave multiple reviews for the same product, enter a title, edit and/or delete reviews that have already been posted, mark other users’ reviews as “helpful” or flag inappropriate reviews to suggest deletion, upload images or videos, and more.

User permission
Review graph bars

Display votes received with graphical bars

Used by the largest e-commerce companies, graphic bars give users a general overview of the ratings and votes received for your products. Choose whether to enable this section and customize the colors and style to match your site’s design.

Allow users to filter reviews 

Most people who browse reviews for a product use filters to read all positive or negative reviews. Other users may prefer to use sorting options to see the most recent reviews or the reviews that other users have rated as “helpful”. Offering all of these options improves the overall user experience of the reviews section by allowing your customers to easily find the information they are looking for.

Filter reviews
Review images and videos gallery
New Hot

Display a gallery of user-uploaded images and videos

62% of users say that images and videos increase review credibility and store trust. Thanks to images, customers can see real photos of your product before buying and better understand colors, materials, sizes, fit: the positive experience shared by those who have already received the product is a great incentive to convince hesitant customers.

Use the dedicated block to display reviews on ad hoc pages of your website

The default plugin allows you to display reviews on product pages. But the available blocks and shortcodes give you more flexibility, giving you the possibility to display all the reviews received on a dedicated page of your shop (for example, if you want to create a “testimonials” page to share with your customers), or to insert the reviews received for specific products on landing pages, promotional sales pages, on the home page… the use cases are many, and improving the reviews in your shop to strengthen your brand reputation has never been easier!

Reviews block
Review box customization

Customize the colors and style of the entire reviews section

Thanks to the plugin’s styling options, you can quickly customize the colors of the entire reviews section to match your e-commerce design.

100% mobile-friendly design

The plugin’s 100% mobile-friendly design ensures a seamless user experience, even for users who use smartphones and tablets to browse reviews on your store.

Reviews on mobile
Review reminder emails
New Hot

Send automated notifications to encourage your customers to review products they have purchased 

Reviews are key to online sales, allowing you to leverage social proof to drive purchases. But getting reviews is not easy, and the statistics speak for themselves: typically only 1 in 10 users will leave a review for a purchased product. That’s why we’ve included options in the plugin that allow you to schedule emails to customers a few days after their purchase. You can customize the email with a special thank you for their purchase, such as offering a discount coupon as an incentive to leave a review. This can increase positive reviews while encouraging customers to return to your store.

New Hot

Send discount coupons to reward customers who leave reviews on your store

Another way to encourage customers to leave positive reviews is to reward them for reaching certain goals (e.g. 10% discount for the first review, 25% discount for writing 10 reviews, etc.). With such a strategy, it will be easy to build user loyalty and get recurring reviews from customers who buy regularly. All of this will continue to work on your behalf day after day through automatic options that can be programmed with just a few clicks.

Review for Discounts module
Reviews dashboard
New

Monitor reviews with the integrated statistics panel

The new statistics panel lets you quickly analyze your store’s review status: total number of reviews received, average rating, review requests sent, top and bottom reviewed products, and more.

A table to easily manage, approve and edit reviews

The plugin includes a table that displays all your customer reviews. From this view, you can easily and instantly manage every review on your store 360 degrees: approve them in moderation, edit them manually, choose which ones to promote with the featured badge, and reply to them.

Reviews table

Features

  • General options
    • Choose whether you want to moderate and manually approve reviews or just approve them automatically
    • Choose whether or not to allow anonymous reviews (by unregistered users)
    • Choose whether to display or censor users’ full name (e.g. M***o)
    • Enable reCAPTCHA options to prevent spam comments
    • Choose whether or not to show a gallery section with all the images and videos uploaded to customer reviews New Hot
    • Set how many reviews to show per page
  • User permissions
    • Choose whether users can write multiple reviews for a product or not
    • Enable the "Title" field to allow users to enter a title that summarizes the review
    • Allow users to edit and/or delete their reviews
    • Allow users to reply to others’ reviews
    • Choose whether users can rate reviews as "helpful" or flag them to be deleted
    • Choose how many reports it will take to hide a review
    • Allow users to upload images to their reviews
    • Specify the maximum number and size of images users can upload
    • Allow users to upload videos to their reviews New Hot
    • Specify the maximum number and size of videos users can upload
    • Specify supported file formats for videos and images
  • Review boxes settings
    • Customize the global reviews box to appear on all products
    • Create unlimited review boxes for specific products, categories, or tags
    • Create ad hoc review boxes for virtual products New
    • Choose whether to display the average rating box, graphic bars, filters, and options to rate reviews as "helpful” in each box
    • Display all reviews or those of specific products on a page in your store using the shortcode or the dedicated block
  • Style and colors
    • Choose whether to show a % value on graphic bars
    • Choose whether to show a tooltip when hovering over graphic bars
    • Enable a modal window to see filtered reviews, images, and videos
    • Choose the position of the avatar and username (above or below the review) New
    • Choose whether to display the "staff" badge in admin replies and customize its label and color
    • Customize the label and color of the "featured" badge for reviews
    • Customize the color of each element in the reviews section (graphic bars, stars, buttons, etc.)
    • Customize the text displayed on a product with no reviews
  • “Review request” and “Review for discounts” modules New Hot
    • Choose whether or not to ask for user consent to send review-related emails (via a checkbox on the Checkout page)
    • Choose whether to send a review request for all the products in each order or only for specific products
    • Send the review request directly from the Orders page
    • Set how many days after the order was placed to send a review request
    • Exclude specific email addresses by adding them to the "blocklist" so requests are not sent to them
    • Send discount coupons automatically to users who leave reviews
    • Define coupon sending rules: single review (valid for all products or for specific products or categories — e.g. 10% discount after posting a review on product X) or multiple reviews (e.g. 25% discount after posting 5 reviews)
    • Customize the layout and content of all the emails you send to your users thanks to the built-in builder
    • Manage and track email delivery with Google Analytics
  • Extra options
    • Create reviews manually to post on your products New Hot
    • Manage and track emails sent to customers by connecting your Mandrill account
    • Track products with positive or negative ratings, requests sent, overall average rating, etc. in the Statistics panel New Hot
    • Manage, approve, and edit all the reviews received for your products in the new table
    • 100% mobile-friendly design

Plugin integrations

All the products in our YITH catalog are developed on the same shared framework. This grants full compatibility among all our plugins and allows combining them together to get even more powerful results and more complete solutions.

We do our best to also include compatibility with the most popular WordPress and WooCommerce plugins available on the market.

You can use this plugin with*:

YITH Booking and Appointment for WooCommerce

YITH Booking and Appointment for WooCommerce allows you to enable a booking/appointment system to manage renting or booking of services, rooms, houses, cars, accommodation facilities, and so on.

By integrating these two plugins, you can send a review request to customers who purchased a bookable product to invite them to leave a review about their experience by using the Review reminder module.

YITH WooCommerce Account Funds

YITH WooCommerce Account Funds allows all users to have a virtual wallet for their purchases. Users make a deposit and the sum gets converted into virtual funds that can be used to purchase from your store, avoiding any transaction before purchase.
The integration of these two plugins allows adding credit to the customer's wallet automatically when reviewing a product by using the coupon feature available in the Review for Discounts module.

YITH WooCommerce Email Templates

YITH WooCommerce Email Templates is a plugin that allows you to perform advanced customization on standard WooCommerce Emails that are sent to your customers.
Thanks to this integration, you can customize every email sent through YITH Advanced Reviews.

YITH WooCommerce Points and Rewards

With YITH WooCommerce Points and Rewards allows you to create a points generating system in your shop so that your users can be encouraged to come back to your store to get rewarded. The integration with YITH WooCommerce Advanced Reviews will make sure that every review posted through this plugin will be regularly counted so that you can get extra points according to the conditions set up in the Extra Points tab.

* All the plugins listed in this section are not included in YITH WooCommerce Advanced Reviews. In order to take advantage of a specific integration, you need to purchase and activate the premium version of the related plugin.

Screenshots

Admin settings

User view

Reviews (96)

Customer reviews

Rated 4.50 out of 5 stars
96 reviews

Are you a customer? Submit your review

submit review
  1. 5 out of 5

    Silvia Hernandez G. - verified customer

    Una herramienta esencial para cualquier tienda que se precieSiento que este plugin ha sido una gran adición a mi tienda. El dar la posibilidad a mis clientes para que suban sus reseñas sobre mis productos no sólo aumenta el tráfico en mi página, sino que también lo hacen las ventas porque se sienten más seguros a la hora de comprar.

  2. 5 out of 5

    Yvonne Laurent - verified customer

    The results speak for themselves: this plugin is a wise choiceI set myself a goal to better improve the review system in my shop and this plugin has been a very wise choice! The plugin improves the review process and experience from both me and my clients, I can definitely tell how it results to be more engaging now thanks to features such as allowing attached documents, customizing colors, allowing guest voting on reviews... I'm very happy with the results of it!!!

  3. 5 out of 5

    Salvatore-softWR - verified customer

    Top high quality pluginsI'm really amazed at the flexibility of YITH Advanced Review's rating system, it enhances the precision and relevance of customer feedback, and it allows potential buyers to make more informed decisions based on specific product attributes. It is essential for having a complete review system in any e-shop.

  4. 5 out of 5

    MiaStylist - verified customer

    Todas las funcionalidades necesarias + excelente soporteExcelente opción para cualquier e-commerce. Para mí, una de las funcionalidades decisivas fue que estaba integrado con los snippets de Google. Muy feliz con mi compra

  5. 5 out of 5

    kieranjgould - verified customer

    A key to improve salesA good review system is key in an online store and this plugin meets the standard very well! The features that are included are fantastic, but the easiness to set them up truly adds up to the reason why I love this plugin

FAQ

Here you can find some frequently asked questions about this plugin. If you can't find a reply to your doubts, ask a question: we will reply in a very short time
Topics:
  • All
  • Email
  • General
  • Coupons
  • Anti-spam
  • Customization
  • Shortcode
  • Product settings
  • WPML

Does the plugin send a review request to customers who purchased my products?

Yes, the plugin includes the module Review reminder that, when enabled, allows sending automatic review request emails after xx days from the completed order.

Can I show different review sections based on product categories?

Yes, you can create different review boxes and choose to show them on all products, or specific products, categories and tags.

Is there a way to offer a discount to customers who review products of my store?

Yes, you can send them a coupon via email by using the module Review for Discounts. You can choose the products or categories that must be reviewed in order to send the coupon, the number of reviews they must post, the minimum/maximum subtotal required, etc.

How to prevent advanced reviews from getting spam?

You can prevent reviews from receiving spam by enabling the reCaptcha option.

Is it possible to show product reviews for a specific product on a page that is not the product page using a shortcode?

Yes, it is possible. You can use the built-in shortcode or the block as explained on this page of the plugin documentation.

Can I limit only registered users to review our products?

By default, the plugin allows only registered customers to post reviews on products. Yet, if you want to change this behavior, you can enable the specific option to let also guest users post their reviews.

Can users upload more images or videos to the review?

Yes, the plugin allows uploading as many image/video files as specified in the dedicated option.

Can you limit the number of reviews shown at one time?

Yes, you can limit the number of reviews shown using the pagination option that you can find in the general settings.

How can I hide the tab "Most helpful reviews"?

You can hide it by disabling the option Most helpful reviews tab available in the Review boxes settings.

Can I use WPML with the plugin?

Yes, the plugin is officially compatible with the WPML plugin.

Where can I moderate the reviews?

If you don't want reviews to be automatically approved, leave the option Auto approve reviews in the General options disabled. You can then check and manage the reviews from the plugin section All reviews.

Can't find the answer?

Send us your question and we will reply very quick!

Send your question

Technical Info

  • Version: 2.0.1
  • Released: 2024-05-15
  •  
  • Minimum PHP version: 7.0
  • Requires: WordPress 6.3 and WooCommerce 8.7
  • Compatible up to: WordPress 6.5.x and WooCommerce 8.9.x
  •  
  • Supported multilanguage plugins: WPML, Loco Translate
  • Translation ready: YES
  • Languages 100% guaranteed by YITH: English, Italian, Spanish
  • Support for: YITH Proteo theme. All YITH plugins.
  • Supported page builders: Elementor
loading
1 year of updates and support
30-day money back guarantee
30 days money back guarantee Buy confidently with our buyer protection and get a full refund for any reason. Read our refund policy >
98% CUSTOMER SATISFACTION

We take great care of you and your shop today, and every day after that.

Meet the team