YITH WooCommerce Order Tracking
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The online purchase process starts when users add the product to the chart, and it can be considered completed when the product reaches its destination: our e-commerce gains credibility and loyalizes the customer with the delivery of the product. Users want a rapid, safe and reliable delivery: this is why it is vital to allow your clients to track the order and follow the delivery step.

YITH WooCommerce Order Tracking

4.56 out of 5 based on 34 customer ratings
34 customer reviews

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A license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key in order for you to receive updates and support.

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ALLOW ORDER TRACKING FOR A BETTER CUSTOMER SERVICE

Users have bought their products and started the payment. The order is completed. And now? If you think you can finally relax, satisfied by the last transaction, you are wrong. Even if you have given the package to the carrier, and designate an external company for the delivery, you still have the responsibility for the shipped product: you will be the person that the customer will contact in case of delay, and yours the e-commerce that will lose credibility, getting negative reviews in the event of a missing delivery.

The best customer service you can offer must go along customers, from the purchase to the moment when, finally, they will get what they have purchased in you online shop. Giving users the freedom to observer the whole delivery process of the product with a single click with the order tracking will simplify the entire sale process, and it will help you manage you customers’ requests.

This is the simplest way to get rid of those phone calls and all the emails regarding delivery time and modality, and all the complaints about possible mistakes of the shipping company you have offered.

Quick info

Requires: WordPress 4.5 or higher
Compatible up to: WordPress 4.8
Requires: WooCommerce 2.6 or higher
Compatible up to: WooCommerce 3.1.x
Minimum PHP version: 5.4
Version: 1.3.14
Released: 2017-09-22
100% WPML Compatible: yes
Translation ready: yes
Languages: English
Support to:
  • All YITH plugins
  • All YITH themes

  • Avada, Divi, Flatsome, Neighborhood, Storefront, X

WITH THE PREMIUM VERSION OF THE PLUGIN ADMINs CAN:

CHOOSE YOUR CARRIERS

SELECT THE CARRIERS COMMITTED FOR THE DELIVERY SERVICE FROM A LIST OF 90 COMPANIES:A LIST THAT IS ALWAYS INCREASING IN NUMBER!

IF YOUR FAVOURITE CARRIER IS NOT IN THIS LIST, OPEN A TICKET IN OUR SUPPORT PLATFORM AND WE WILL ADD IT
1

SET A DEFAULT CARRIER

IF YOU WANT TO COMMIT THE DELIVERY SERVICE TO A DEFAULT CARRIER FOR THE MAJORITY OF THE RECEIVED ORDERS

2

FOLLOW THE DELIVERY STEP OF THE ORDER EASILY AND SWIFTLY

a click of the mouse and you are directed to the page with your tracking code in carrier's site

Import tracking data generated before

Rely on YITH WooCommerce Order Tracking even if you have been using similar tracking plugins: thanks to the CSV import functionality, nothing will be lost in the switch

CSV Importer

Complete the order automatically

If tracking data have been inserted

Complete order

Insert tracking data into the delivery note

By using the plugin in combination with the premium version of YITH WooCommerce PDF Invoice and Shipping List

Include order tracking informations in packing slip

WITH THE PREMIUM VERSION OF THE PLUGIN USERS CAN:

track the order directly from the user panel

rather than manually tracking the shipping, taking note of the code and writing it in the dedicated screen, the client will be able to follow the state of the delivery with a single click

4

track the order with a simple click form the confirmation email

your customer will receive an email once the order is completed with a direct link for the tracking. quick and easy

5

Take advantage of the wpml compatibility

You are free to easily translate the plugin with the powerful wpml to

Wpml Compatible

Customers' review

Rated 4.56 out of 5 stars
34 reviews

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34 reviews for YITH WooCommerce Order Tracking

  1. 5 out of 5

    (verified owner)

    Perfect plugin for order tracking#Previously used a similar plugin from Codecanyon which worked well, but it's poorly designed and bloated with all kinds of text and options that you can't remove/hide if you don't need all the options. YITHs version is designed way better, and has all the necessary features needed for order tracking, both for customer and shop manager :)

    The icing on the cake is their support, which is second to none. Missing a feature? Drop them a line and within a few hours you got it!

    Was this review helpful to you? 0 of 0 people found this review helpful

    • (verified owner)

      Hi Joakim,
      and thanks for taking the time to review our Order Tracking plugin. We're happy to read that you like how it has been designed and how it works.
      We're also happy to read that you like our support, we're happy to offer a good service and proud to read that our daily work gives good results for our users!
      Thanks

      Was this review helpful to you? 0 of 0 people found this review helpful

  2. 5 out of 5

    (verified owner)

    Helps a lot for sending track codes!Great plugin! saves me a lot of time. It would even save me more time if it could autosend when i have set the date in the future. So if i set Pickup date on tomorrow (cause i know i will deliver it at the post office) that it will automaticly put the package on picked up, send the mail and put the order on completed. Also the button to the PostNL site isn't working (link is wrong)

    Was this review helpful to you? 0 of 0 people found this review helpful

    • (verified owner)

      Hi Nigel,
      and thanks for taking the time to review this plugin.
      We're really happy to read that this plugin helps you save a lot of time.
      About the auto-send feature, the plugin developer will look into it and evaluate if it is a feature that might be added in the future or not.
      About the wrong link, I'm happy to learn that you could manage to solve the issue through a support ticket and I hope you can enjoy the plugin all the way from now on!
      However, feel free to ask if you have any questions, we're always here to help!
      Thanks

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  3. 4 out of 5

    (verified owner)

    love itI really love this plugin, it is a huge help for my store, but I'd like it could be improved with a multiple-carriers feature which would make it much more efficient

    Was this review helpful to you? 0 of 0 people found this review helpful

    • (verified owner)

      Hi Eli,
      and thanks for taking the time to review this plugin. This would be a great feature to add to the plugin, the plugin author will look into it and see if it can be integrated into one of the next plugin updates.
      I hope you can, however, get the best out of the plugin as is and please feel free to contact us for any questions, we will be glad to help!
      Thanks

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  4. 4 out of 5

    (verified owner)

    ottimoCon il tracciamento degli ordini i miei clienti si sentono più sicuri e questo strumento mi ha permesso di offrirgli quello che mancava al mio store.

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    • Ciao Giampaolo e grazie per la tua recensione! Siamo felici che il nostro plugin ti permette di offrire un ulteriore servizio ai tuoi clienti migliorando la qualità del tuo negozio. :)

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  5. 4 out of 5

    (verified owner)

    Must have for any webshop owner, thanks YITH!

    Was this review helpful to you? 0 of 0 people found this review helpful

    • Thanks a lot Mark for reviewing our plugin! We hope you enjoy it!

      Was this review helpful to you? 0 of 0 people found this review helpful

Questions and answers of the customers

  1. 0 votes
    A

    Hi, Er! Correos Express has been added to the version 1.3.8 released on August 18th, 2017. Unfortunately, we haven't updated the carrier list on the plugin page yet, but you can check the latest carriers on the plugin documentation at this link

     

  2. 0 votes
    A

    Hi, Trace! Yes, we have planned to add the integration with YITH Frontend Manager for WooCommerce. We don't have any ETA at the moment, but our developers will work on it as soon as possible. 

  3. 0 votes
    A

    Hi Alexandra, and thanks for writing in. If you use our YITH WooCommerce Custom Order Status plugin, you cannot change the "Complete" status, but you set a new custom status "Package Sent" to which orders are automatically switched after they marked "Complete".

  4. 0 votes
    Answered by the admin

    Hi there,

    yes, the plugin is already integrated with our YITH WooCommerce Multi Vendor plugin.The integration with YITH WooCommerce Order Tracking allows every vendor to enter the shipping data for each one of their orders. You can read more about the integration in the plugin documentation.

  5. 0 votes
    Answered by the admin Hi Domenico, unfortunately, it is not possible to do this, but we hope you can get the best out of the plugin as is. Thanks

Send me a notification for each new answer.

Select your License

A license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key in order for you to receive updates and support.

Join the club

  • instant access to ALL PLUGINS and ALL THEMES (included future ones!)
  • 12 new plugins/year
  • up to 30 sites license for all items
  • unlimited downloads for each product
  • regular updates and support with dedicated help desk
  • join the community and suggest a product
  • cancel easily anytime

View details

JOIN THE CLUB NOW!