YITH WooCommerce Order Tracking

The online purchase process starts when users add the product to the chart, and it can be considered completed when the product reaches its destination: our e-commerce gains credibility loyalizing the customer with the delivery of the product. Users want a rapid, safe and reliable delivery: this is why it is vital to allow your clients to track the order and follow the delivery steps.

This plugin is not subject to the GDPR as it does not store any sensitive information except for the ones used on WordPress and WooCommerce, which are already handled through their software.

YITH WooCommerce Order Tracking

4.58 out of 5 based on 45 customer ratings
45 customer reviews

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ALLOW ORDER TRACKING FOR A BETTER CUSTOMER SERVICE

Users have bought their products and started the payment. The order is completed. And now? If you think you can finally relax, satisfied by the last transaction, you are wrong. Even if you have given the package to the carrier, and designate an external company for the delivery, you still have the responsibility for the shipped product: you will be the person that the customer will contact in case of delay, and yours the e-commerce that will lose credibility, getting negative reviews in the event of a missing delivery.

The best customer service you can offer must go with customers, from the purchase to the moment when, finally, they will get what they have purchased in your online shop. Giving users the freedom to observe the whole delivery process of the product with a single click with the order tracking will simplify the entire sale process, and it will help you manage your customers’ requests.

This is the simplest way to get rid of those phone calls and all the emails regarding delivery time and modality, and all the complaints about possible mistakes of the shipping company you have offered.

Quick info

Requires: WordPress 4.6 or higher
Compatible up to: WordPress 4.9.x
Requires: WooCommerce 3.2.x or higher
Compatible up to: WooCommerce 3.4.x
Minimum PHP version: 5.4
Version: 1.4.4
Released: 2018-04-09
100% WPML Compatible: yes
Translation ready: yes
Languages: Dutch, English, Italian, Spanish
Support to:
  • All YITH plugins
  • All YITH themes

  • Avada, Divi, Flatsome, Neighborhood, Storefront, X

WITH YITH ORDER TRACKING ADMINs CAN:

CHOOSE YOUR CARRIERS

SELECT THE CARRIERS COMMITTED FOR THE DELIVERY SERVICE FROM A LIST OF 90 COMPANIES: A LIST THAT IS ALWAYS INCREASING IN NUMBER!

IF YOUR FAVOURITE CARRIER IS NOT IN THIS LIST, OPEN A TICKET IN OUR SUPPORT PLATFORM AND WE WILL ADD IT
1

SET A DEFAULT CARRIER

IF YOU WANT TO COMMIT THE DELIVERY SERVICE TO A DEFAULT CARRIER FOR THE MAJORITY OF THE RECEIVED ORDERS

2

FOLLOW THE DELIVERY STEP OF THE ORDER EASILY AND SWIFTLY

a click of the mouse and you are directed to the page with your tracking code in carrier's site

Import tracking data generated before

Rely on YITH WooCommerce Order Tracking even if you have been using similar tracking plugins: thanks to the CSV import functionality, nothing will be lost in the switch

CSV Importer

Complete the order automatically

If tracking data have been inserted

Complete order

Insert tracking data into the delivery note

By using the plugin in combination with the premium version of YITH WooCommerce PDF Invoice and Shipping List

Include order tracking informations in packing slip

track the order directly from the user panel

rather than manually tracking the shipping, taking note of the code and writing it in the dedicated screen, the client will be able to follow the state of the delivery with a single click

4

track the order with a simple click form the confirmation email

your customer will receive an email once the order is completed with a direct link for the tracking. quick and easy

5

Take advantage of the wpml compatibility

You are free to easily translate the plugin with the powerful wpml to

Wpml Compatible

Customers' review

Rated 4.58 out of 5 stars
45 reviews

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45 reviews for YITH WooCommerce Order Tracking

  1. 5 out of 5

    (verified owner)

    Easy to test and easy to use.I'm totally satisfied with this plugin and the way it works. Thank you very much, guys, for the great and continuous support you provide!

    Was this review helpful to you? 0 of 0 people found this review helpful
  2. 4 out of 5

    (verified owner)

    Time saverMy standard carrier Roadbull was allready inlcuded so that saved me a lot of time! Plugin works as it should.

    Was this review helpful to you? 0 of 0 people found this review helpful
  3. 5 out of 5

    (verified owner)

    Awesome solution, like I am used to from YITH! One of my carriers was not included but they added it in the next update, support is simply outstanding.

    Was this review helpful to you? 0 of 0 people found this review helpful
  4. 5 out of 5

    (verified owner)

    Everything finePerfect support!

    Was this review helpful to you? 0 of 0 people found this review helpful
  5. 5 out of 5

    (verified owner)

    superb support!!Lovely plugin, It supports a lot of carriers including ones in Japan. YITH support team was very helpful as well.

    Was this review helpful to you? 0 of 0 people found this review helpful

Questions and answers of the customers

  1. 0 votes
    A

    Hi, Liz! If the carrier's link is wrong, we can easily fix it through our support desk without any additional cost. You only need to provide a valid tracking code. Our developers can also modify the behavior of the plugin and let is show the tracking code on emails as you need.  

  2. 0 votes
    A

    Hi, Nicola! Yes, Seur is already included in the list of carriers available in the plugin. 

  3. 0 votes
    A

    Hello Davide,

    No, we can only redirect customers to the orders page in the amazon account.

    Regards

  4. 0 votes
    A

    Hello Giuseppe,

     

    I'm afraid no, but, as for each new carrier, it can be added. If the site allows, we will add the direct link to the order tracking detail page, on contrary, we will redirect the customer to the home carrier site page.

     

    Regards:)

  5. 0 votes
    A

    Ciao Giuseppe! È obbligatorio selezionare il corriere in quanto il plugin genera in automatico il link di tracciamento sulla base del codice di tracciamento che hai manualmente associato all'ordine dal backend. L'URL di tracciamento verrà inviato tramite email all'utente e sarà accessibile anche dalla pagina My Account. 

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Select your subscription

A subscription license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key.

Join the club

  • instant access to ALL PLUGINS and ALL THEMES (included future ones!)
  • up to 30 sites license for all items
  • unlimited downloads for each product
  • regular updates and support with dedicated help desk
  • join the community and suggest a product
  • cancel easily anytime

View details

JOIN THE CLUB NOW!