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YITH WooCommerce Order Tracking

The online purchase process starts when users add the product to the chart, and it can be considered completed when the product reaches its destination: our e-commerce gains credibility loyalizing the customer with the delivery of the product. Users want a rapid, safe and reliable delivery: this is why it is vital to allow your clients to track the order and follow the delivery steps.

This plugin is not subject to the GDPR as it does not store any sensitive information except for the ones used on WordPress and WooCommerce, which are already handled through their software.

YITH WooCommerce Order Tracking

4.52 out of 5 based on 56 customer ratings
56 customer reviews

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ALLOW ORDER TRACKING FOR A BETTER CUSTOMER SERVICE

Users have bought their products and started the payment. The order is completed. And now? If you think you can finally relax, satisfied by the last transaction, you are wrong.
Even if you have given the package to the carrier, and designate an external company for the delivery, you still have the responsibility for the shipped product: you will be the person that the customer will contact in case of delay, and yours the e-commerce that will lose credibility, getting negative reviews in the event of a missing delivery.

The best customer service you can offer must go with customers, from the purchase to the moment when, finally, they will get what they have purchased in your online shop. Giving users the freedom to observe the whole delivery process of the product with a single click with the order tracking will simplify the entire sale process, and it will help you manage your customers’ requests.

This is the simplest way to get rid of those phone calls and all the emails regarding delivery time and modality, and all the complaints about possible mistakes of the shipping company you have offered.

Quick info

Requires: WordPress 4.6 or higher
Compatible up to: WordPress 5.0.x
Requires: WooCommerce 3.2.x or higher
Compatible up to: WooCommerce 3.5.x
Minimum PHP version: 5.4
Version: 1.5.3
Released: 2018-12-06
100% WPML Compatible: yes
Translation ready: yes
Languages: Dutch, English, French, Italian, Spanish
Support to:
  • All YITH plugins
  • All YITH themes

  • Avada, Divi, Flatsome, Neighborhood, Storefront, X

WITH YITH ORDER TRACKING ADMINs CAN:


CHOOSE YOUR CARRIERS

SELECT THE CARRIERS COMMITTED FOR THE DELIVERY SERVICE FROM A LIST OF 90 COMPANIES: A LIST THAT IS ALWAYS INCREASING IN NUMBER!

IF YOUR FAVOURITE CARRIER IS NOT IN THIS LIST, OPEN A TICKET IN OUR SUPPORT PLATFORM AND WE WILL ADD IT
1

SET A DEFAULT CARRIER

IF YOU WANT TO COMMIT THE DELIVERY SERVICE TO A DEFAULT CARRIER FOR THE MAJORITY OF THE RECEIVED ORDERS

2


FOLLOW THE DELIVERY STEP OF THE ORDER EASILY AND SWIFTLY

a click of the mouse and you are directed to the page with your tracking code in carrier's site

Import tracking data generated before

Rely on YITH WooCommerce Order Tracking even if you have been using similar tracking plugins: thanks to the CSV import functionality, nothing will be lost in the switch

CSV Importer



Complete the order automatically

If tracking data have been inserted

Complete order

Insert tracking data into the delivery note

By using the plugin in combination with the premium version of YITH WooCommerce PDF Invoice and Shipping List

Include order tracking informations in packing slip



track the order directly from the user panel

rather than manually tracking the shipping, taking note of the code and writing it in the dedicated screen, the client will be able to follow the state of the delivery with a single click

4

track the order with a simple click from the confirmation email

your customer will receive an email once the order is completed with a direct link for the tracking. quick and easy

5



Take advantage of the wpml compatibility

You are free to easily translate the plugin with the powerful wpml to

Wpml Compatible

Customer reviews

Rated 4.52 out of 5 stars
56 reviews

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56 reviews for YITH WooCommerce Order Tracking

  1. 4 out of 5

    (verified owner)

    Exactly what I was looking forHappy to finally be able to offer this feature to my customers, my carrier was not included yet but support added it really fast

    Was this review helpful to you? 0 of 0 people found this review helpful
  2. 5 out of 5

    (verified owner)

    Great plugin and awesome supportThis plugin is perfect for order tracking. You can choose from a wide list of carriers and even if it doesn’t support the one you need, they can add it for you. Also, support service is just great!

    Was this review helpful to you? 0 of 0 people found this review helpful
  3. 4 out of 5

    (verified owner)

    Nice and simple plugin, my carrier was already included, but its good to know that they can add any carrier in case its needed in the future.

    Was this review helpful to you? 0 of 0 people found this review helpful
  4. 5 out of 5

    (verified owner)

    Fantastic supportThis plugin made a big difference to my business giving customers the possibility to check and know where their order is going. Happy I found it! And one of the best things is also finding a plugin with excellent support. I had some minor issues and the support was prompt, friendly and helpful!

    Was this review helpful to you? 0 of 0 people found this review helpful
  5. 4 out of 5

    (verified owner)

    Once set up, great plugin!Great plugin, like everything about it, only thing is I did have to wait a bit long for my carrier to be added, but that just might be my impatient mind.

    Was this review helpful to you? 0 of 0 people found this review helpful

Questions and answers of the customers

  1. 0 votes
    A

    Hello Stefanie,

     

    If the carrier you are looking for is not included in the list, submit a ticket in our support platform once you purchase the plugin or if you are already using the premium version, specifying the carrier’s name and URL and a valid tracking code(even if expired). We will release an update with the new carrier in the list as soon as we can.

     

    Regards:)

  2. 0 votes
    Answered by the admin

    Hi Eduardo,

    the tracking details are sent when the order is picked up, so you can check this option in the order tracking info box (see this image) and then change to your custom status. If the email of this custom status has the correct hooks, the tracking data will be displayed.

  3. 0 votes
    Answered by the admin

    Hi Rahul, 

    yes, I can confirm that you can add the tracking URL thanks to the dedicated placeholder that will print it dynamically. You can read more about the placeholder {tracking_url} here.

  4. 0 votes
    Answered by the admin Hi there, the plugin supports UPS carrier, so it can be used wherever UPS operates. :)
  5. 0 votes
    A

    Hello Angelo,

    You can set a carrier per order, so if you want to add 2 carriers to the same order, I'm afraid it's not possible, but if you want to use different carriers in the shop, one for Italy and another one for the international shipments, you can do it.

     

    Regards:)

Select your subscription

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A subscription license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key.

Join the club

  • instant access to ALL PLUGINS and ALL THEMES (included future ones!)
  • up to 30 sites license for all items
  • unlimited downloads for each product
  • regular updates and support with dedicated help desk
  • join the community and suggest a product
  • cancel easily anytime

View details

JOIN THE CLUB NOW!
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