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YITH WooCommerce Order Tracking

4.5161290322581 out of 5 based on 62 customer ratings
62 customer reviews
What the plugin does It allows your customers to track the orders placed on your e-commerce.
How I can benefit from it:
  • You will improve the quality of your customer service by offering transparency and professionalism;
  • You will reduce the workload of your customer service by offering an automatic tracking of orders so as to decrease the number of phone calls or emails related to the orders status;
  • You will loyalize your customers by offering them a complete overview of their orders, shipping times, estimated delivery, etc.

Join the club

  • Instant access to all plugins (included future ones!)
  • Up to 30 sites license for all items
  • Unlimited downloads for each product
  • Regular updates and improvements
  • Support with dedicate help desk
  • Cancel easily anytime

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Select your subscription

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A subscription license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key.

Buyer Protection
Read more about the refund policy >
30 DAY MONEY BACK GUARANTEE: if you are not 100% satisfied with our products, you will receive a 100% refund for any reason.
Read more about the refund policy >

ALLOW ORDER TRACKING FOR A BETTER CUSTOMER SERVICE

The online purchase process starts when users add the product to the chart, and it can be considered completed when the product reaches its destination: our e-commerce gains credibility loyalizing the customer with the delivery of the product. Users want a rapid, safe and reliable delivery: this is why it is vital to allow your clients to track the order and follow the delivery steps.

Users have bought their products and started the payment. The order is completed. And now? If you think you can finally relax, satisfied by the last transaction, you are wrong.
Even if you have given the package to the carrier, and designate an external company for the delivery, you still have the responsibility for the shipped product: you will be the person that the customer will contact in case of delay, and yours the e-commerce that will lose credibility, getting negative reviews in the event of a missing delivery.

The best customer service you can offer must go with customers, from the purchase to the moment when, finally, they will get what they have purchased in your online shop. Giving users the freedom to observe the whole delivery process of the product with a single click with the order tracking will simplify the entire sale process, and it will help you manage your customers’ requests.

This is the simplest way to get rid of those phone calls and all the emails regarding delivery time and modality, and all the complaints about possible mistakes of the shipping company you have offered.

Quick info

  • Requires: WordPress 4.6 or higher
  • Compatible up to: WordPress 5.2.x
  • Requires: WooCommerce 3.2.x or higher
  • Compatible up to: WooCommerce 3.7.x
  • Minimum PHP version: 5.6
  • Version: 1.5.8
  • Released: 2019-08-05
  • 100% WPML compatible: yes
  • 100% Weglot compatible: yes
  • Translation ready: yes
  • Languages: Dutch, English, French, Italian, Spanish
  • Support to:
    All YITH plugins

    All YITH themes, Avada, Divi, Flatsome, Neighborhood, Storefront, X

WITH YITH ORDER TRACKING ADMINs CAN:


CHOOSE YOUR CARRIERS

Select the carriers committed for the delivery service from a list of 90 companies: a list that is always increasing in number!

If your favourite carrier is not in the list, open a ticket in our support platform and we will add it
1

SET A DEFAULT CARRIER

If you want to commit the delivery service to a default carrier for the majority of the received orders

2


FOLLOW THE DELIVERY STEP OF THE ORDER EASILY AND SWIFTLY

A click of the mouse and you are directed to the page with your tracking code in carrier's site

Import tracking data generated before

Rely on YITH WooCommerce Order Tracking even if you have been using similar tracking plugins: thanks to the CSV import functionality, nothing will be lost in the switch

CSV Importer



Complete the order automatically

If tracking data have been inserted

Complete order

Insert tracking data into the delivery note

By using the plugin in combination with the premium version of YITH WooCommerce PDF Invoice and Shipping List

Include order tracking informations in packing slip



track the order directly from the user panel

Rather than manually tracking the shipping, taking note of the code and writing it in the dedicated screen, the client will be able to follow the state of the delivery with a single click

4

track the order with a simple click from the confirmation email

Your customer will receive an email once the order is completed with a direct link for the tracking. quick and easy

5



Take advantage of the wpml compatibility

You are free to easily translate the plugin with the powerful WPML tool

Wpml Compatible

Customer reviews

Rated 4.5161290322581 out of 5 stars
62 reviews

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62 reviews for YITH WooCommerce Order Tracking

  1. 5 out of 5

    (verified owner)

    Excellent serviceYITH team is very helpful. My carrier was not on the list and they have added it so we can use the plugin, thanks dev Francisco!

    Was this review helpful to you? 0 of 0 people found this review helpful

  2. 5 out of 5

    (verified owner)

    really useful and simple products!GREAT tool! we ship all around the world and our customers can be quite demanding (and nagging) with their orders. We tried this a while ago, it gives the customer control on his order and well, liberty to us! very nice work :)

    Was this review helpful to you? 0 of 0 people found this review helpful

  3. 5 out of 5

    (verified owner)

    Fast serviceBought it with doubts, but my carrier was added within 2 hours! What a service, I did not expect that! Thank you soo much.

    Was this review helpful to you? 0 of 0 people found this review helpful

  4. 3 out of 5

    (verified owner)

    Buen producto, pero necesito másEs un buen producto pero creo que necesitaria algunas mejoras, espero que los desarrolladores tengan en cuenta mis sugerencias, me motivaría a seguir con ellos

    Was this review helpful to you? 0 of 0 people found this review helpful

  5. 4 out of 5

    (verified owner)

    pretty goodNice plugin and well integrated with almost eveyr theme I've tested. It's missing the possibility to show the shipping progress in My Account (instead of redirecting users to the carrier's site), I'm pretty convinced it should be added.

    Was this review helpful to you? 1 of 1 people found this review helpful

Questions and answers of the customers

  1. 0 votes
    A

    Hello there! I´m afraid we cannot guarantee compatibility between products that are not ours.

    However, if you face any issue with your premium version our developers can help you via support ticket here best way they can!

     

    Regards

     

     

  2. 0 votes
    A

    Hello there! :) If you want a new column in the order list with the tracking code,

    we can make it for you in a custom code via support ticket from this link

    Regards

  3. 0 votes
    A I think it would be more useful if you simply posted in your documentation a snippet on how to implement this in themes and plugins, instead of having devs opening new tickets each time. It would be more dev friendly and would encourage more devs to tell their clients to purchase the plugin :) Pluggable and well documented plugins are the most sold out there.
  4. 0 votes
    Answered by the admin

    Hello there,

    unfortunately, this is not possible, there's no shortcode for that at the moment.

  5. 0 votes
    A I figured it out. Add this to theme css .tooltipster-default { display:none; } .tooltipster-default .tooltipster-content { display:none; }

Join the club

  • Instant access to all plugins (included future ones!)
  • Up to 30 sites license for all items
  • Unlimited downloads for each product
  • Regular updates and improvements
  • Support with dedicate help desk
  • Cancel easily anytime

View details >

Select your subscription

loading

A subscription license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key.

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