YITH WooCommerce Order Tracking
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The online purchase process starts when users add the product to the chart, and it can be considered completed when the product reaches its destination: our e-commerce gains credibility and loyalizes the customer with the delivery of the product. Users want a rapid, safe and reliable delivery: this is why it is vital to allow your clients to track the order and follow the delivery step.

YITH WooCommerce Order Tracking

4.61 out of 5 based on 28 customer ratings
28 customer reviews

Select your License

A license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key in order for you to receive updates and support.

Join the club

  • instant access to ALL PLUGINS and ALL THEMES (included future ones!)
  • 12 new plugins/year
  • up to 30 sites license for all items
  • unlimited downloads for each product
  • regular updates and support with dedicated help desk
  • join the community and suggest a product
  • cancel easily anytime

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ALLOW ORDER TRACKING FOR A BETTER CUSTOMER SERVICE

Users have bought their products and started the payment. The order is completed. And now? If you think you can finally relax, satisfied by the last transaction, you are wrong. Even if you have given the package to the carrier, and designate an external company for the delivery, you still have the responsibility for the shipped product: you will be the person that the customer will contact in case of delay, and yours the e-commerce that will lose credibility, getting negative reviews in the event of a missing delivery.

The best customer service you can offer must go along customers, from the purchase to the moment when, finally, they will get what they have purchased in you online shop. Giving users the freedom to observer the whole delivery process of the product with a single click with the order tracking will simplify the entire sale process, and it will help you manage you customers’ requests.

This is the simplest way to get rid of those phone calls and all the emails regarding delivery time and modality, and all the complaints about possible mistakes of the shipping company you have offered.

Quick info

Requires: WordPress 4.0 or higher
Compatible up to: WordPress 4.7.x
Requires: WooCommerce 2.4 or higher
Compatible up to: WooCommerce 3.0.x
Minimum PHP version: 5.4
Version: 1.2.84
Released: 2017-04-28
100% WPML Compatible: yes
Translation ready: yes
Languages: English
Support to:
  • All YITH plugins
  • All YITH themes

  • Avada, Divi, Flatsome, Neighborhood, Storefront, X

WITH THE PREMIUM VERSION OF THE PLUGIN ADMINs CAN:

CHOOSE YOUR CARRIERS

SELECT THE CARRIERS COMMITTED FOR THE DELIVERY SERVICE FROM A LIST OF 90 COMPANIES:A LIST THAT IS ALWAYS INCREASING IN NUMBER!

IF YOUR FAVOURITE CARRIER IS NOT IN THIS LIST, OPEN A TICKET IN OUR SUPPORT PLATFORM AND WE WILL ADD IT
1

SET A DEFAULT CARRIER

IF YOU WANT TO COMMIT THE DELIVERY SERVICE TO A DEFAULT CARRIER FOR THE MAJORITY OF THE RECEIVED ORDERS

2

FOLLOW THE DELIVERY STEP OF THE ORDER EASILY AND SWIFTLY

a click of the mouse and you are directed to the page with your tracking code in carrier's site

Import tracking data generated before

Rely on YITH WooCommerce Order Tracking even if you have been using similar tracking plugins: thanks to the CSV import functionality, nothing will be lost in the switch

CSV Importer

Complete the order automatically

If tracking data have been inserted

Complete order

Insert tracking data into the delivery note

By using the plugin in combination with the premium version of YITH WooCommerce PDF Invoice and Shipping List

Include order tracking informations in packing slip

WITH THE PREMIUM VERSION OF THE PLUGIN USERS CAN:

track the order directly from the user panel

rather than manually tracking the shipping, taking note of the code and writing it in the dedicated screen, the client will be able to follow the state of the delivery with a single click

4

track the order with a simple click form the confirmation email

your customer will receive an email once the order is completed with a direct link for the tracking. quick and easy

5

Take advantage of the wpml compatibility

You are free to easily translate the plugin with the powerful wpml to

Wpml Compatible

Customers' review

Rated 4.61 out of 5 stars
28 reviews

Are you a customer? Submit your review

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28 reviews for YITH WooCommerce Order Tracking

  1. marcus.martinez30@example.com
    5 out of 5

    (verified owner)

    brilliant supportNever found such a good and prompt support. If you have any question, anyone will answer and supporters are the best ones, because they really do their best for you

    Was this review helpful to you? 0 of 0 people found this review helpful

  2. info@effecommerce.it
    5 out of 5

    (verified owner)

    ottimo prodottoottimo prodotto, assistenza superlativa

    Was this review helpful to you? 0 of 0 people found this review helpful

    • ausilia.arrigo@yourinspiration.it

      (verified owner)

      Ciao! E grazie per questa recensione!
      Siamo davvero contenti di sapere che hai trovato il prodotto adatto alle tue esigenze e l'assistenza superlativa. È davvero un piacere per noi leggere questo, poiché sappiamo quanto è importante offrire un servizio di qualità su cui potete sempre contare!
      Grazie ancora! ;)

      Was this review helpful to you? 0 of 0 people found this review helpful

  3. saurabharora@arbropharma.com
    5 out of 5

    (verified owner)

    Excellent plugin that dose exactly waht it says!Simple to use plugin to send shipping details to our customers.

    Was this review helpful to you? 0 of 0 people found this review helpful

    • ausilia.arrigo@yourinspiration.it

      (verified owner)

      Thanks, Saurabh for reviewing our Order Tracking plugin.
      We are very happy to read that the plugin helps you make things easier, as this is exactly what we meant when we first felt the need to develop such a plugin.
      We hope you can enjoy it all the way and if you have any suggestions on how to improve it, please, do not hesitate to contact us!

      Was this review helpful to you? 0 of 0 people found this review helpful

  4. mildred.bates62@example.com
    5 out of 5

    (verified owner)

    simply excellentan essential feature that every shop should have, most of all for the support that yith provides on issues of any kind, from the basic unchecked option to some more advanced compatibilities that they gradually include. Excellent

    Was this review helpful to you? 0 of 0 people found this review helpful

    • ausilia.arrigo@yourinspiration.it

      (verified owner)

      Hi there,
      and thanks for reviewing this product.
      We are very happy to read that you had a good experience with our support staff. We hope you can now enjoy your plugin all the way! We do our best to answer as soon as possible because we understand how important it is to have a fully functional website! :)
      Enjoy our products, then!

      Was this review helpful to you? 0 of 0 people found this review helpful

  5. steve@vauxhallcarbreaker.co.uk
    5 out of 5

    (verified owner)

    great productBuy this product

    Was this review helpful to you? 0 of 0 people found this review helpful

    • ausilia.arrigo@yourinspiration.it

      (verified owner)

      Hi Stuart,
      and thanks for the good review!
      We're really happy to see that some advice we gave you through support desk could help you that much. It is very important to us to offer the best service ever to our customers.
      Thanks!

      Was this review helpful to you? 0 of 0 people found this review helpful

Questions and answers of the customers

  1. 0 votes
    A

    Hi, John! It is possible to add carriers to the plugin by submitting a request to our support desk at https://yithemes.com/my-account/support/submit-a-ticket/ and inserting the carrier URL and tracking code. 

  2. 0 votes
  3. 0 votes
    A
    Hi, Monsta! The plugin doesn't have this option, I am sorry. The only default view mode occurs through the buttons. 
  4. 0 votes
    A

    Hi, Danilo! UPS is available in the plugin carriers list, although we can't be sure it is the same tracking system of UPS Italy. In case it wasn't, we can easily add it to the list through our support desk by submitting a ticket including the tracking code and the carrier site URL. 

  5. 0 votes
    A

    Hi, Bogdan! Yes, to add the carrier to the list, you can make your request at our support desk (https://yithemes.com/my-account/support/submit-a-ticket/) by specifying the carrier URL and tracking code. 

Send me a notification for each new answer.

Select your License

A license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key in order for you to receive updates and support.

Join the club

  • instant access to ALL PLUGINS and ALL THEMES (included future ones!)
  • 12 new plugins/year
  • up to 30 sites license for all items
  • unlimited downloads for each product
  • regular updates and support with dedicated help desk
  • join the community and suggest a product
  • cancel easily anytime

View details

JOIN THE CLUB NOW!