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YITH WooCommerce Questions and Answers

Users that purchase online always hesitate when they buy a product that they cannot see nor touch.

Put yourself in your potential customers’ shoes: everything they know about the product is represented by an image and a few descriptive lines, they are not able to verify personally the details, or to ask for further information to a salesperson as it would be in a real shop. How many questions would they ask before clicking on the purchasing button, and how frustrated are they purchasing blindly!

This plugin is not subject to the GDPR as it does not store any sensitive information except for the ones used on WordPress and WooCommerce, which are already handled through their software.

YITH WooCommerce Questions and Answers

4.51 out of 5 based on 39 customer ratings
39 customer reviews

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  • instant access to ALL PLUGINS and ALL THEMES (included future ones!)
  • up to 30 sites license for all items
  • unlimited downloads for each product
  • regular updates and support with dedicated help desk
  • join the community and suggest a product
  • cancel easily anytime

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ANSWER TO YOUR CUSTOMERS’ DOUBTS AND PERSUADE THEM TO PURCHASE ONCE AND FOR ALL

The more your customers’ need to get further details on your products is satisfied, the more the conversions of your e-commerce will be. YITH WooCommerce Questions And Answers lets you give a positive answer to all doubts that may prevent your customers to purchase products: you can use the plugin to create an FAQ section in every product detail page, and add independently the most frequent questions and answers.

In the same way, your customers will be able to write their questions easily and quickly, and wait for you — or maybe a customer that has already purchased that particular product — to give them all the information they need. Thanks to YITH WooCommerce Questions And Answers, you will be free to establish a direct line with your potential customers, and reassure them toward the purchase: a true marketing tool that your shop cannot miss.


Quick info

Requires: WordPress 4.5 or higher
Compatible up to: WordPress 5.0.x
Requires: WooCommerce 3.3 or higher
Compatible up to: WooCommerce 3.5.x
Minimum PHP version: 5.4
Version: 1.2.7
Released: 2018-12-11
100% WPML Compatible: yes
Translation ready: yes
Languages: Dutch, English, Italian, Spanish
Support to:
  • All YITH plugins
  • All YITH themes

  • Avada, Divi, Flatsome, Neighborhood, Storefront, X

WITH YITH QUESTIONS AND ANSWERS YOU CAN:


Set how many answers you want to display

Thanks to a controlled paging to keep stable your product page layout.

Answers number

Take advantage of a voting system

In this way, users will highlight the most useful questions and answers

Voting System


Activate an email notification process

You can receive a notification email for each new question about your products, in addition to notify the users that have previously written a question for that particular product

Email notifications

Hide automatically inappropriate answers

Your users will be free to identify as ``inappropriate content`` all those messages out of place

Inappropriate content


Protect the privacy of your users

With the anonymous mode, you will hide the name of whoever writes questions or answers

Anonymous mode

Encourage users to answer

To obtain a direct opinion of the people who have already purchased a product, you can send them an email asking to answer to a new question

Invite to anwers


PROTECT YOUR SITE FROM ANNOYING CONTENTS

Using Google's captcha system, the No CAPTCHA reCAPTCHA.

Captcha Re-Captcha

Set questions and answers in product page

Choosing from showing them right inside the specific tab or in any other spot of the page through the specific shortcode

Position


Avoid spam on product pages

Questions and answers will be published only after administrator approval

Approve/disapprove content

Enable unlogged users to insert questions and answers

Name and email address is mandatory in order to send the content

Form for unlogges users


Create a FAQ system

Questions and answers will be shown to users, but only administrator could be enabled to insert contents

Faq mode

Take advantage of the wpml compatibility

You are free to easily translate the plugin with the powerful wpml to

Wpml Compatible

Customer reviews

Rated 4.51 out of 5 stars
39 reviews

Are you a customer? Submit your review

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39 reviews for YITH WooCommerce Questions and Answers

  1. 5 out of 5

    (verified owner)

    100% effectiveI use it integrated with Email Templates and it works like a charm, I recommend it!

    Was this review helpful to you? 0 of 0 people found this review helpful
  2. 4 out of 5

    (verified owner)

    Clear live demo, installed it on my site and it works the same. Good plugin but there is always room for improvement ;)

    Was this review helpful to you? 0 of 0 people found this review helpful
  3. 5 out of 5

    (verified owner)

    good pluginThe premium has a lot of features and an integration with Email Templates so, we couldn't be happier, smart purchase

    Was this review helpful to you? 0 of 0 people found this review helpful
  4. 4 out of 5

    (verified owner)

    Best supportGot an error soon after activating it. This discouraged me and made me think I made the wrong choice. Luckily, YITH developers made me change my mind offering me great support experience and solving the issue in no time.

    Was this review helpful to you? 0 of 0 people found this review helpful
  5. 5 out of 5

    (verified owner)

    PerfectWonderful plugin to build your own Q&A on your website. Support is very reliable, they have fixed my issue in no time! I’m a very happy customer.

    Was this review helpful to you? 0 of 0 people found this review helpful

Questions and answers of the customers

  1. 0 votes
    A

    Hello Gregg,

    The plugin does not include this feature, this has to be customized by a external developer. We often recommend the developers of Codeable in this case. They have proven to be good, professional and know our products well.

    Regards

  2. 0 votes
    Answered by the admin

    Hi Glyn,

    in the premium version, you will be able to see this message when there are no questions: "There are no questions yet, be the first to ask something for this product". To see how this looks like, you can test the live demo: create a new product and see how the Q&A page appears.

  3. 0 votes
    A

    Hello Dan,

     

    By default, the order is from the newest to the oldest, so no problem at all.

     

    Regards:)

  4. 0 votes
    Answered by the admin Hi Todd, at the moment this is not possible, but our developers will study the possibility to add it in a future release.
  5. 0 votes
    Answered by the admin

    Hi Gagandeep,

    unfortunately, there's no shortcode included in the plugin, as the Q&As will be shown in a dedicated tab on the product page.

Select your subscription

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A subscription license entitles you to 1 year of updates and support. Each installation of the plugin will require a license key.

Join the club

  • instant access to ALL PLUGINS and ALL THEMES (included future ones!)
  • up to 30 sites license for all items
  • unlimited downloads for each product
  • regular updates and support with dedicated help desk
  • join the community and suggest a product
  • cancel easily anytime

View details

JOIN THE CLUB NOW!
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