Users that purchase online always hesitate when they buy a product that they cannot see nor touch.
Put yourself in your potential customers’ shoes: everything they know about the product is represented by an image and a few descriptive lines, they are not able to verify personally the details, or to ask for further information to a salesperson as it would be in a real shop. How many questions would they ask before clicking on the purchasing button, and how frustrated are they purchasing blindly!
This plugin is not subject to the GDPR as it does not store any sensitive information except for the ones used on WordPress and WooCommerce, which are already handled through their software.
ANSWER TO YOUR CUSTOMERS’ DOUBTS AND PERSUADE THEM TO PURCHASE ONCE AND FOR ALL
The more your customers’ need to get further details on your products is satisfied, the more the conversions of your e-commerce will be. YITH WooCommerce Questions And Answers lets you give a positive answer to all doubts that may prevent your customers to purchase products: you can use the plugin to create an FAQ section in every product detail page, and add independently the most frequent questions and answers.
In the same way, your customers will be able to write their questions easily and quickly, and wait for you — or maybe a customer that has already purchased that particular product — to give them all the information they need. Thanks to YITH WooCommerce Questions And Answers, you will be free to establish a direct line with your potential customers, and reassure them toward the purchase: a true marketing tool that your shop cannot miss.
WordPress 4.5 or higher
Compatible up to:
WooCommerce 3.3 or higher
Compatible up to:
Minimum PHP version:
100% WPML Compatible:
Dutch, English, Italian, Spanish
All YITH plugins
All YITH themes
Avada, Divi, Flatsome, Neighborhood, Storefront, X
The plugin does not include this feature, this has to be customized by a external developer. We often recommend the developers of Codeable in this case. They have proven to be good, professional and know our products well.
in the premium version, you will be able to see this message when there are no questions: "There are no questions yet, be the first to ask something for this product". To see how this looks like, you can test the live demo: create a new product and see how the Q&A page appears.