Answer to your customers’ doubts and persuade them to purchase once and for all
Users who purchase online always hesitate when they buy a product that they cannot see or touch.
Put yourself in your potential customers’ shoes: everything they know about the product is represented by an image and a few descriptive lines, they are not able to verify personally the details or to ask a salesperson for further information as it would be in a real shop. How many questions would they ask before clicking on the purchasing button, and how frustrated are they purchasing blindly?
The more your customers’ need to get further details on your products is satisfied, the more the conversions of your e-commerce will be. YITH WooCommerce Questions And Answers lets you give a positive answer to all doubts that may prevent your customers from purchasing products: you can use the plugin to create an FAQ section in every product detail page and independently add the most frequent questions and answers.
In the same way, your customers will be able to write their questions easily and quickly and wait for you — or maybe a customer who has already purchased that particular product — to give them all the information they need. Thanks to YITH WooCommerce Questions And Answers, you will be free to establish a direct line with your potential customers and reassure them about the purchase: a true marketing tool that your shop cannot miss.
- Version: 1.44.0
- Released: 2025-01-22
- Minimum PHP version: 7.0
- Requires: WordPress 6.5 and WooCommerce 9.4
- Compatible up to: WordPress 6.7.x and WooCommerce 9.6.x
- Supported multilanguage plugins: WPML, Loco Translate
- Translation ready: YES
- Languages 100% guaranteed by YITH: English, Italian, Spanish
- Languages provided by users: Dutch (98%)
- Support for: YITH Proteo theme. All YITH plugins.
- Supported third party themes: Avada, Divi, Flatsome, Neighborhood, Storefront, X
- Supported page builders: Elementor
- GDPR Compliant: Yes
WITH YITH QUESTIONS AND ANSWERS YOU CAN:
Set how many answers you want to display
Thanks to a controlled paging to keep your product page layout stable.
Take advantage of a voting system
In this way, users will highlight the most useful questions and answers.
Enable an email notification process
You can receive a notification email for each new question about your products, in addition to notifying the users who have previously written a question for that particular product.
Hide inappropriate answers automatically
Your users will be free to identify all those out-of-place messages as “inappropriate content“.
Protect the privacy of your users
With the anonymous mode, you will hide the name of whoever writes questions or answers.
Encourage users to answer
To obtain a direct opinion of the people who have already purchased a product, you can send them an email asking to answer a new question.
Protect your site from annoying contents
Using Google’s captcha system, the No CAPTCHA reCAPTCHA.
Set questions and answers in product page
Choosing to show them right inside the specific tab or in any other spot of the page using the specific shortcode.
Avoid spam on product pages
Questions and answers will be published only after administrator approval.
Allow unlogged users to insert questions and answers
Name and email address are mandatory to send the content.
Create a FAQ system
Questions and answers will be shown to users, but only the administrator can insert content.
Take advantage of the WPML compatibility
You are free to easily translate the plugin with the powerful WPML tool.
1 year of updates, bug fixes and technical support
The official plugin license entitles you to one year of updates (and new features that will be added in future versions), error and bug fixes, and access to our technical support platform.
30-Day money back guarantee
Do you have any doubts about the plugin and don't know if it's a good fit for your project? You have nothing to worry about, you can always take advantage of our 100% money back guarantee and get a full refund within 30 days of purchase.
Mary Johnson - verified customer
Easy setup, great resultThis tool boosts user experience and helped us earn customers' trust. Setting it up was simple and straight to the point, so getting it running in my shop was fast and easy. I’m really happy with how it turned out!
vinogradov8 - verified customer
Overpriced for what it isWith the number of updates of updates this script gets (very few and very small code changes from version to version), it's overpriced at $70-80 per year. That goes for most YITH plugins. Everything has to be a subscription these days.
Alessandra Giuliani
Hi there,
Thank you for the feedback!
We understand your concern and would like to point out that the prices charged for plugins include not only constant updates to new versions of WordPress and WooCommerce, which are essential for proper plugin functioning but also a support service offered by professionals who give their best to solve the issues our customers may encounter. Any feedback we receive from our users is valuable, and we will forward it to the dedicated department.
Michael Moses - verified customer
This is exactly what I neededQuick to set up, perfect to add a simple Q&A section to clear doubts customers usually have before buying
administracion-4220 - verified customer
Lo recomiendo a todosSe puede considerar un plugin simple pero es realmente necesario en toda tienda online. Se los recomiendo con los ojos cerrados
Info-loffwi - verified customer
Good plugin, great work.Great plugin overall. One of the features that I appreciate the most is the reCaptcha for preventing spam comments. Nice touch.