YIT NewsYIThemes Support: We’re Moving

As we have anticipated in the past days, we’re switching our support platform. Actually our support forum is available in a read-only format and it’s not possibile to open new tickets.

This is a temporary situation, we are waiting for properly propagations of DNS-es so you can access and ask support within the new platform.

Once we activate the new platform, if you have not yet resolved topics in the old forum, you are invited to open a new ticket in the new platform. In order to improve our support please attach the old link to the new ticket.

New updates will be available on this page and on our Facebook Official Page.

We’ll be back as soon as possible.

Leave a Reply

Your email address will not be published. Required fields are marked *

  1. hello!
    – you posted that we can open a new topic in http://support.yithemes.com. It is NOT working, the site cannot be shown!
    – you posted, that the new support forum is available now. In fact it is NOT!
    – you said, the “old forum” is available only in read format. Unfortuately it is NOT, because the link to the forum does not exist….

    I am one the many clients, who bought the maya theme by themeforest, I was very happy with the support forum and it’s quick solutions by the developers… Where are they now?! I want to see my posts and the solutions for my questions. I only want to read them, but I HAVE NO ACCESS TO THIS FORUM !!!!
    Waiting on your feedback as soon as possible in order to have ACCESS TO THE MAYA THEME SUPPORT FORUM AGAIN !!!!!!!!!!!!

    1. I clicked on it and it opens just fine for me. The site popped right up. Have you tried back with it since then? Maybe there was just an issue that day with your computer or the site?

  2. I activated my theme forest purchase on here and am trying to find the instructions on how to set up my shop on mayashop, it wont let me see the read only posts in the forum it says i do not have permission to acrivate it please help.

  3. I just downloaded the maya theme and need lots of help to ensure that I downloaded with wordpress correctly and that I can find the samples content that would make my website similiar to yours. I have no experience in anything IT, but I am a quick learner.