Loyalize your customers with points-based loyalty programs and instant rewards
The collection of points is a very powerful tool to involve and loyalize customers and allow them to save money or receive a reward after reaching specific point thresholds.
In the landscape of marketing strategies, collector schemes are a milestone in loyalty activities. Thanks to YITH WooCommerce Points and Rewards, you will be able to encourage users to register to your shop in order to earn points, as well as assign points on every purchase they make, on specific spent thresholds, on their birthday, on every review published on your products, etc. You can also build a powerful referral system and use gamifications to boost your sales through setting targets to get customers to achieve new, levels, public rankings and graphic badges.
Points redeem automatically through a discount coupon applied to the user’s cart. Easy to set up and manage, our plugin is the definitive solution to build a powerful loyalty program for your customers in just a few minutes.
Set a global value and use rules to assign a different amount of points to specific products or categories
Create a global rule to define the number of points to be assigned based on the product value and, if needed, assign a different number to specific products or categories (e.g. you can assign a higher number of points on the purchase of product X only and no points at all to products belonging to category Y).
Use rules to assign a different amount of points to specific users, user roles, members or users that achieve a specific “level”
All users can get 1 point for each 10$ spent in your shop, and that’s okay. But maybe you need more. Maybe you want to reward members (if you use our Membership plugin) or specific users by assigning them 2 points for each 10$ spent. Or, also, you want to use gamification principles and reward the users that collected 1000 points and achieved the “gold” level and assign them 5 points for each 10$ spent. You can create unlimited rules to loyalize and reward your best customers.
Enable point earning for all the users or only for those registered with a specific role
Choose whether to enable point earning for all the users purchasing on your shop or to make it available only to users with a specific role.
Assign extra points based on the achievement of some goals or on certain conditions such as the users
Reward your users by assigning extra points when reaching a goal (e.g. extra points after placing 100 orders, after spending a total amount of €1000, when earning 500 points, when achieving a specific level or the #1 position of the ranking, etc.) or on specific conditions (e.g. 10 points on their birthday, 5 points for every review posted, 30 points for each new user registered through a referral link, etc.).
Use gamification by creating levels and badges to rank and reward your customers
We have improved our plugin by adding levels and badges that will help categorize customers based on the number of points collected. In this way, you can create custom awards and rules to reward (either with extra points or with higher point conversion rates) those customers that reach specific levels. For every level you can set a custom label, color and badge that will be displayed in My Account and in the customers rank.
Create a page to show a ranking of the best customers that collected most points
People have a competitive instinct: take advantage of this and create a public ranking of those customers who have collected more points and reward the top user with extra points.
Customize the My Account page with custom banners to push users to collect more points
Create unlimited banners and choose from three available categories: either “Simple” (textual), “Get points” to push your customers to make a specific action and get more points (like reviewing a product, completing the profile, sharing a referral link, etc.), or “Target” (like the total spend, specific level achievements, etc.) Customize the banners with colors, images and progress bars to make them look awesome.
Customize the messages shown on the product, loop and cart pages
Insert a custom text, upload an icon or an image, change the text and background colors to enhance the message shown to users related to points they’ll earn with the purchase of the product.
Choose whether to offer a fixed or a percentage discount when redeeming points
Points earned by users can be redeemed as a discount that will apply to their cart. Choose whether to apply the discount as a fixed amount (e.g. €50) or as a percentage (20% on the cart value).
Set different conversion rates for specific users, user roles, members or users that achieve a specific “level”
You can set a general redeem rule that generates a $25 coupon code for customers who reach 100 points. But, also in this case, you need a custom solution to provide a $50 coupon code to premium members only. With the new redeem rules you can reward specific user roles, members or user levels by setting a higher (or lower) conversion rate for them only.
Offer free shipping to users who place an order and redeem points earned
Choose whether to offer free shipping to users who place an order and use collected points to get a discount. Free shipping can be a good incentive to loyalize customers and encourage them to purchase!
Set conditions to redeem points based on the minimum cart value or set a maximum discount they can get
Based on your needs, you can set conditions to let users redeem points: for example, you can set a minimum cart amount, a maximum discount on the single product, or on the cart when purchasing with a coupon.
Let users choose how many points they want to redeem and the discount to apply on the cart page
Improve the user experience by offering clear and immediate feedback about the value of points redeemed in the cart. Let users choose and insert the number of points to redeem and know the related discount in real-time.
A dashboard to easily track and manually edit the users’ points
Track users and the points earned and edit their profile manually by adding, removing, resetting points, or banning users in case of anomalies.
Manage points linked to canceled or refunded orders
You can choose to remove earned points if the order is canceled or refunded and to reassign points redeemed with an order that was refunded.
Quick import or export points from or to a CSV file
You can now import your customer’s points from another solution without fearing they will loose their rewards using the CSV import feature. The same functionality would be useful if you want to export the points to a spreadsheet and re-import them after updating the totals.
Offer users a reserved area where they can monitor collected points and their progress
Users can easily keep track of the points earned, orders placed and actions related to their points from their personal profile.
Send notifications to users to encourage them to place an order before points expire
Push your customers to go back to your shop to purchase again without losing points they have collected so far: a powerful and easy strategy to have returning customers and boost your sales.
Alejandra Europa - verified customer
Genial para darle un toque más personal a cualquier negocioMuy buen plugin, tiene muchos elementos para hacer las compras más atractivas para los clientes gracias al sistema de puntos, es una muy buena estrategia para fidelizar clientela a largo plazo
Noah G. Carter - verified customer
Wonderful experience purchasing from YITH, definitely recommended.YITH Points and Rewards is a game-changer! The referral program feature is pure brilliance. It effortlessly incentivizes customers to spread the word about my store, earning them points for each successful referral. This not only drives new traffic but also cultivates customer loyalty. Seamless integration, easy setup, and incredible results! Highly recommended for any store looking to boost sales and customer engagement.
office-2169 - verified customer
massive problems, day after dayEvery day we stuck in a lot of projects with this plugin. This plugin can handle handle the most simple needs from simple needs, but nothing more.
And the plugin have massive bugs and missing a lot of logics after year of developement. For example you can use shortcode to add message of rewards on detailpage. But at the same time you will see the same text from plugin general settings. If you try to hide the rewards message from general options -> it will also hide the message in custom position on detailpage from shortcode. This is only one from many more logic problems and many other are still not solved in another projects because we have no time to create every day 5 - 10 tickets for our clients/projects.
Alessandra Giuliani
Hi there,
and thanks for your review!
We are sorry that the use of the plugin does not reflect your needs. As explained in the ticket, the shortcode serves as support for those users using a builder where WooCommerce hooks are not present, so we have come to meet your request by providing you with a code that would allow you to use it as you need.
We know that each client may have different requirements for their site so our support team always tries to be helpful where technically possible.
minia-6820 - verified customer
Muy satisfecha tanto con el producto como con la atención recibidaJusto quería una herramienta de puntos que me permita añadir restricciones basándose en el total del carrito, por lo que el plugin no solo cumplió mis expectativas, sino que las excedió con el excelente servicio de soporte que he recibido.
Victor Cavalcanti - verified customer
Great technical assistanceA powerful plugin for implementing a loyalty program on any store. It offers many customizable features, and though minor issues arose, the responsive support team quickly addressed them. Recommended for boosting customer engagement and for the great support.