Keep your customers loyal to your store as if you have always known them
Have you ever felt like you are part of a family while purchasing online?
Imagine if after purchasing your favorite product, you would receive a custom text message right away including personal thanks and the information that your purchase has been successful, you know what would happen?
A careful touch will greatly increase customers’ trust towards the company they have chosen to purchase from! And the direct consequence of this is that they will feel pampered and cared for.
All thanks to a simple text message.
Companies that send text messages to their customers following their purchases or to inform them about any possible issue are often recognized as trustworthy ones.
Think about it: your bank sends you a text message notifications when you perform a bank transaction, big clothing stores send their customers text messages as well, what about you?
Thanks to our YITH WooCommerce SMS Notification, you can start sending custom text messages to your customers right away, informing them of any change in the status of the order they placed.
In order to deliver these text messages, several different gateways are used, such as Twilio and Clockworks and if you wish, you will be able to receive them as well.
In case you need to be notified via SMS for each processed purchase and any order gone wrong in your store, you will be able to do this in a few clicks and you will have your whole sales under control.
Minimum PHP version:7.2
Requires:WordPress 6.0and WooCommerce 7.3
Compatible up to:WordPress 6.2.xand WooCommerce 7.5.x
Supported multilanguage plugins:WPML, Weglot, Loco Translate
Languages 100% guaranteed by YITH:English, Italian, Spanish
New: Integration with YITH WooCommerce Order Tracking Premium
Version 1.0.7 - Released on 26 January 2017
Tweak: added 'ywsn_format_phone_number' filter
Fix: data coding with MessageBird
Fix: order status name not localized
Version 1.0.6 - Released on 15 December 2016
New: SMS Country provider
Fix: special characters with Agile Telecom
Version 1.0.5 - Released on 29 November 2016
New: ClickSend SMS provider
New: option to show the checkbox at checkout already selected
Version 1.0.4 - Released on 19 October 2016
New: MessageBird SMS provider
New: country selection for test SMS
Version 1.0.3 - Released on 26 September 2016
New: Compatibility with premium YITH WooCommerce Multi Vendor
New: Msg91 SMS provider
New: SmsCyber SMS provider
Version 1.0.2 - Released on 24 August 2016
New: Italian Translation
New: Spanish Translation
Tweak: added filter to prevent sending SMS from sub-orders
Tweak: added filter to manage sets of additional characters
Version 1.0.1 - Released on 12 July 2016
New: filter to prevent cached order statuses
Version 1.0.0 - Released on 26 May 2016
WITH YITH SMS NOTIFICATIONS YOU CAN:
Send SMS notifications
By choosing from over 30 services
Change sender’s configuration
By inserting fictitious name and number
Notify the order status
Choose for which status you want to enable the SMS notification sending and the related recipients
Enable the service for all users
Or only for those who request it during the checkout
Send admin notifications to other people
By inserting, for example, also the shop manager’s number
Optimize the 160 characters available for each SMS
By taking advantage of Bitly or TinyURL services to reduce the URL length that you want to include in the message
Reduce the distance with your customers
By sending the SMS manually when you need to ask for further information about their orders
Customize the text of your automatic messages
By recovering the order information in a dynamic way
Verify the correct functioning of the service
By sending a test message to the specified number
Enable SMS sending also for the status of custom orders
By taking advantage of the compatibility with YITH WooCommerce Custom Order Status
Take advantage of the WPML compatibility
You are free to easily translate the plugin with the powerful WPML tool
Automatic SMS sending when the order status changes
SMS services available:
D7 Networks New
SMS Gateway Hub
Show name and number of the sender
Enable the service for all the users or only for those who request it during the checkout
SMS notification sending can be enabled/disabled for any single order status
Every SMS can be sent simultaneously to the user and to the shop administrator
Bitly system to insert short-links in the message body
TinyUrl system to insert short-links in the message body New
Extend the length of a single SMS text (default is 160)
Customization of the content for any type of available SMS
Use special characters in your texts thanks to the additional charsets management
Test message sending to verify the correct functioning of the service chosen
Create and send a new message from the order detail page
Integration with YITH WooCommerce Request a Quote: SMS notifications can be also enabled for quote statuses
100% compatible with YITH WooCommerce Custom Order Status: SMS notifications can be also enabled for the status of custom orders.
Integration with YITH Booking and Appointment for WooCommerce: SMS notifications can be also enabled for booking statuses
All the products in our YITH catalog are developed on the same shared framework. This grants full compatibility among all our plugins and allows combining them together to get even more powerful results and more complete solutions.
We do our best to also include compatibility with the most popular WordPress and WooCommerce plugins available on the market.
You can use this plugin with*:
YITH Booking and Appointment for WooCommerce
YITH Booking and Appointment for WooCommerce allows advanced management of a booking system for the products of your shop. Once you have configured the prices, services, and availability, the plugin will automatically manage the product depending on the user’s choice.
The integration between these two plugins allows you to enable the sending of SMS notifications also for all the order statuses related to booking products.
YITH WooCommerce Custom Order Status
Using YITH WooCommerce Custom Order Status you can create custom statuses you can then assign to orders in your shop. You may also edit the default WooCommerce ones.
The integration with YITH WooCommerce Sms Notifications allows you to enable the SMS notifications also for all the order statuses you have created.
YITH Frontend Manager for WooCommerce
YITH Frontend Manager for WooCommerce adds a frontend dashboard to your site through which the administrator and shop managers can manage orders, products, and coupons as they would do from WordPress dashboard.
The integration with SMS Notifications adds a metabox in the order detail view on the frontend.
YITH WooCommerce Multi Vendor
YITH WooCommerce Multi Vendor allows you to turn your store into a multistore where vendors manage their own product and earn a commission on every sale.
By integrating these two plugins users will still receive only one text (sent by the global administration) while every vendor will have the chance to choose which order status they want to receive text notifications for.
YITH WooCommerce Order & Shipment Tracking
YITH WooCommerce Order & Shipment Tracking allows you to enter shipping data for each order, in order to allow users to track the status of their shipments.
The order shipping data can be entered using the dedicated placeholders in the notification texts. The plugin will take care of sending an SMS notification once the order status changes.
YITH WooCommerce Request a Quote
Thanks to YITH WooCommerce Request a Quote you can offer users the chance to ask for a quote for one or more products in your shop. Once the request is received, you can process your offer and send it via email.
The integration with YITH WooCommerce SMS Notifications allows you to enable the SMS notifications also for all the quote statuses.
* All the plugins listed in this section are not included in YITH WooCommerce SMS Notifications. In order to take advantage of a specific integration, you need to purchase and activate the premium version of the related plugin.
Only logged in customers who have purchased this product may write a review.
Here you can find some frequently asked questions about this plugin. If you can't find a reply to your doubts, ask a question: we will reply in a very short time
Does the plugin support instant messaging apps (WhatsApp, Telegram etc.)?
No, the plugin only supports regular texts messaging through sms.
Is it possible to send SMS only for specific occasions, for example when the order is ready to be picked up?
The plugin only checks the order status. If used in combination with YITH Custom Order Status, it creates a specific status and sets the SMS sending for the status you have created.
If used with the YITH Booking plugin, will I receive booking details?
No, you will only see the order number in the text. Booking details can be viewed in your My Account page.
My provider is not in the list, how can I request my provider to be added?
Before purchasing the plugin, please contact us through our pre-sale channels (chat or contact form) by providing us with the developer documentation and website URL of the SMS service of your interest to allow our developers to run some tests. If it will be possible to integrate the provider, you can send your request through our support desk soon after purchasing the plugin.
Does the plugin support MMS texts?
No, the plugin only supports regular texts.
Is it possible to send a bulk SMS?
No, the plugin only allows sending an SMS notification to customers when their order status changes.
Does the plugin verify a user's phone number or allow them to opt out?
No, the phone number cannot be verified. About opt-out, the user is asked for each order if he/she wants to be updated via SMS.
Can't find the answer?
Send us your question and we will reply very quick!
Sandra Mae L. - verified owner
Perfection!Very well done! It works perfectly on my website and has exceeded the expectations of my team
Iain Barton - verified owner
fantasticIt is a fantastic plugin and even more when used in conjunction with the others, I personally use it with multi-vendor and the vendors are very happy with the possibilities.
Carlos A. Marín - verified owner
BuenoCumple muy bien con su función y fue sencillo de configurar
Douglas Azevedo - verified owner
Made my customers happyThe price is a bit steep in my currency but it was an option my customers kept requesting so all in all it has been worthy
Marissa R. - verified owner
RecomendadoRealmente muy buen plugin. El servicio que uso no estaba en la lista pero me han ayudado a integrarlo perfectamente. La experiencia desde el principio ha sido un 10!