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It’s always good to listen to your customers’ feedback, since they offer their own experience in a scenario you could otherwise just imagine. Just like Thomas, one of our most recent customers, who contacted us on our pre-sale live chat. It isn’t the first time that we see a similar situation, which is why I […]
Time flies and another month just finished, time to see how it went! We are happy to read the feedback we are receiving on the work of our Support team, we believe it’s important to be as transparent as possible, and it’s good to see people appreciate it. October gave us great satisfaction and a […]
The success of a brand or company is given by the impact it has on the market. Let’s take, for instance, smartphones: the first two brands that come to mind are Apple and Samsung. These two world leaders are so well known you almost cannot think of this product without seeing their logo in your […]
Welcome back to this guide on how to properly configure WooCommerce! Our goal is drawing near as we check out the last tab in the “Settings” page of our WooCommerce installation: Emails In the very moment when we start creating an e-commerce store using WooCommerce, a list email templates are created, they will be sent […]
Welcome back to our monthly report for our Support Service activity! We left August behind accepting the challenge offered by the holidays some of our team members were on, and still showing good results both in answering time and customer satisfaction. In September, while we were free of any obstacle, we again aimed for perfection […]
There are many digital products out there that are distributed for free because it’s impossible to sell them, This is generally due to multiple reasons: A free product goes viral more easily than one you have to pay for, assigning a price to it you might run the risk for the product not to get […]
A succesful website is one that manages to use the full potential of each one of its aspects, that manages to solve all of the problems that might come and that’s user friendly. We’ve already seen in past articles how to optimize several different aspects of your store, from adding filters to the shop page […]
Although I’m sure there was no need for that, I mentioned the importance of discounts as a marketing tool several times. In my previous articles we’ve seen how to properly use a discount system in order to bring benefits to our store without affecting sales, but I also stated that offering discounts is a technique […]
Welcome back to our guide on how to properly install and configure WooCommerce. Update 2.6 introduced several changes, especially when it comes to shipping methods and costs. This update introduced the “shipping areas” system with its related costs, which we are going to see in this article. N.B. if you are using an older version […]
Hello there and welcome back to our usual monthly report for the results of our support service during the past 30 days. August is a special month for us, it’s a time in which some of the members of our team take some time off after a year of hard work. We have tried to […]
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