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Welcome back to our monthly report for our Support Service activity! We left August behind accepting the challenge offered by the holidays some of our team members were on, and still showing good results both in answering time and customer satisfaction. In September, while we were free of any obstacle, we again aimed for perfection […]
There are many digital products out there that are distributed for free because it’s impossible to sell them, This is generally due to multiple reasons: A free product goes viral more easily than one you have to pay for, assigning a price to it you might run the risk for the product not to get […]
A succesful website is one that manages to use the full potential of each one of its aspects, that manages to solve all of the problems that might come and that’s user friendly. We’ve already seen in past articles how to optimize several different aspects of your store, from adding filters to the shop page […]
Although I’m sure there was no need for that, I mentioned the importance of discounts as a marketing tool several times. In my previous articles we’ve seen how to properly use a discount system in order to bring benefits to our store without affecting sales, but I also stated that offering discounts is a technique […]
Welcome back to our guide on how to properly install and configure WooCommerce. Update 2.6 introduced several changes, especially when it comes to shipping methods and costs. This update introduced the “shipping areas” system with its related costs, which we are going to see in this article. N.B. if you are using an older version […]
Hello there and welcome back to our usual monthly report for the results of our support service during the past 30 days. August is a special month for us, it’s a time in which some of the members of our team take some time off after a year of hard work. We have tried to […]
Welcome back to this chapter in the guide about a correct WooCommerce installation and configuration. In the previous chapter we have seen how to edit the email template for emails that are automatically sent by WooCommerce to users and managers, according to and changes in the order status and many other factors. As I’ve mentioned […]
In one of our previous articles we gladly (and proudly) shared the results of the past six months of the YITH technical support. We did so because customer satisfaction has always been our most important goal and source of pride, which has been proven by our results. We didn’t just manage to further lower our […]
Imagine owning a store in a very busy road: thousands of people walk by your showcase and hundreds of them enter your store, look at items and place them in your cart. Then, at the end of the day, you check your income and you have only sold a handful of products. Puzzled, you ask […]
One of the worst fears for anybody who is trying to sell their products or service online is the so called “conversion rate”. For those who are not familiar with this term, it means the rate of customers who, once they reached your website, actually purchase a product. While it’s true that it’s important to […]
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